3rd time I've driven to this this place after confirming the day prior and arriving to them being…read moreclosed. The last time- we were put on a waitlist for a PET SCAN because they didn't have any available appointments sooner than many weeks out. We were given a call on a Friday afternoon for an opening the following morning, confirmed details with the woman who called, and arrived to a separate woman downstairs saying the appointment was cancelled because we didn't answer. Wtf? We spoke to her because SHE CALLED US. I'll never forget how sad and disappointed their patient was driving home and listening to them sniffling and fighting back tears.

13-chairs available in the waiting area. Some reading material is also available. I was not a…read morepatient and only experienced the waiting area.

I would not recommend Diablo Valley Oncology as an employer. My time there was, unfortunately, the…read moreworst experience of my professional career. I encountered an environment that was unprofessional and lacking in basic respect and kindness. Despite my ability to work well with a wide range of personalities and teams, I was met with hostility and poor treatment by members of my department. I believe everyone deserves a workplace culture rooted in mutual respect, and that was not my experience here. That said, I walked away with an important lesson: some situations are not worth fighting for, and protecting your own well-being must come first.

Dr Matthew Sirott, Mariya Ryazantseva and the rest of the staff have been awesome. I give them…read moresooooo much credit for extending my wife's life to over 4X what her old doctors said she'd have a when first diagnosed(8+ years vs up to 1-2 years). This is such a difficult job, dealing with patients who quite often won't be around too long, but the nurses, assistants and doctors all tried everything that my insurance would approve. There were a lot of times that treatments or procedures were denied. My wife's cancer was vicious and aggressive. She tried every probably every chemo or immunotherapy on the market, did radiation multiple times, did infusions, had surgeries, and they always did their best to keep her truthfully informed, and keep her spirits up, even when the news wasn't good. Now my wife generally hates going to the doctor, but a trip to Diablo Valley was more like talking with friends for her. Now I will say to ask questions, and get all copies reports for yourself, so you can go home, and read and learn about what is happening. I think it was difficult doing this, but made everything make sense about what was happening. When you have a little knowledge about your treatment and conditions, the decisions are much easier to make in my opinion. I will miss my wife more than I can explain, but I truly believe they did their best to take care of Jerusha. Rest In Peace.

Dr. Krupitskaya is GREAT!! The reviews by Pouran & Allison are spot-on. Dr. K. deserves many more…read morelike those. You're never going to encounter a doctor who is more thoughtfully attentive to patients' concerns and feelings.

I never thought I would recommend an oncologist but watching Dr. Krupitskaya treating my mother…read morewith so much care left me to think there are still some doctors, specifically oncologists out these that care about the patient. I am very impressed and recommend her to whoever need to have an oncologist. Thank you, Yelena for being so caring and not being just a machine like a lot other oncologists are. One of your patients daughters!

One year ago, my Mom was diagnosed with 3-4 stage non-Hodgkin's lymphoma. We transferred her from…read moreNew York State and she was fortunate to enter the Jon Muir health system and be treated by Dr. Tang. Her treatment was nothing short of outstanding. Dr. Tang was caring yet firm, understanding and thorough. We tested and evaluated, and then settled on a course of treatment. Since Mom is 88 years old, Dr. Tang was concerned about the treatments themselves causing harm. We started slowly, at less than full dose, ramping dosage as Mom found she was able to tolerate the chemotherapy. Throughout it all, Dr. Tang was supportive, involved, concerned, and professional. She gave us encouragement and positivity when the treatment regimen was challenging, and reveled with us when Mom's PET scan came back negative. Dr. Tang truly invested herself in Mom's treatment, and it made a huge difference in her outcome. There is no question about recommending Dr. Tang - if you have been diagnosed with cancer, there is no better physician with the proper blend of medical expertise and professional care mixed with kindness and understanding.

Dr. Tang is amazing. We came in at a late stage and she cared for my mom in a holistic manner…read more She not only addressed the cancer but also helped us navigate the myriad of specialists to assist with the side effects of the cancer. I never felt rushed at an appointment and my mother always felt heard. I can't thank her enough!

Dr Sirott became my Oncologist when I was diagnosed, the second time, with breast cancer. Which…read moreresulted in three mos. of chemo, followed by a bi-lateral mastectomy. He was the BEST, my Dr. for 25 yrs., then he retired....so far, I haven't found his equal! But, very thankfully, at almost 90, I'm still here!

Dr. Sirott has been THE critical piece, towards my partner's colon cancer recovery and we cannot…read moresay enough wonderful things about him and his team. While this disease affects millions, it doesn't always register to us, that people are battling this disease, daily, hourly, and in most cases, for years, until it becomes personal. That is also the case for my partner. We are incredibly grateful that Dr. Sirott took the time to be honest, direct and sensitive, to my partner's overall care, from day one, until even now, 3 years later. It is astounding to watch so many people, literally, put their lives, in the hands of a few, and watch them be free from their burden, with this disease. Even though my partner is not pain free, after undergoing surgery, chemotherapy, and a variety of other experiences, we are incredibly happy with the results, and the professionalism and care he received. He is still dealing with neuropathy, as a result of the chemo but Dr. Sirott has continually studied his case, provided detailed information on treatment options and never treats us as a "number". He remembers our names, asks about our family, and really gets to know his patients, on a deep and meaningful level. We could not have asked for a better team or care guardian. We feel incredibly lucky, especially in lieu of how many lose this fight, but we firmly believe, Dr. Sirott, is at the forefront of our success story.

I want to say Thank You! to Dr Ernest Lo, MD & his staff…read more(Chemo Dept.) at Epic Care In Pleasant Hill Ca. It's been a battle for almost 5 years when I first met Dr. Lo at which point he had to give me the news that no one wants to hear, "You have Colon Cancer Stage 3" Dr Lo explained to me I had about a 30 % chance of surviving. I was in shock, denial and I was mad at the World including Dr Lo for relaying the bad news based on something he had nothing to do with. I am not the easiest guy to deal with, in fact I'm anything but easy and at that point in 2018 I didn't like or trust any Dr. as close to 50 years earlier at 4 years old I almost died at Kaiser in Sacramento Ca. As they misdiagnosed appendicitis for Ammonia. I survived that event but I still remember it and it scarred me for life about going to a Dr. for anything medical until Dr Lo came into my life 50 years later. I admit it was the best Christmas any 4 year old has ever had due to having the most Loving, caring and giving parents any human could ever have! "Thank You to my Mom , Dad - a 2 time Cancer survivor himself, brother Mike & LeeAnn, my only child Riley who is protecting us all and serving his Country as a "Special Forces Soldier in The US Army", Craig & Coral, Tammy too as well other friends Sara and others who helped me survive Stage 3 Colon Cancer Ultimately, this was intended for you Dr. Lo!! And his staff at Epic Care for your knowledge, skills, professionalism, patience and not giving up on me when I about died from riding my bike to Chemo on a hot summer day to receive treatment. "I new I could do it" Just like getting through treatments from Dr Lo Dr Lo had a hill to climb and put up with a lot of s*** (stuff) from a hard bitter patient but his intelligence, experience, hard work ethic, great staff, calm confident demeanor, easy to talk to and good listening skills as well non pushy and humble personality has molded him as my "Favorite Doctor All Time" You earned it Dr Lo! Thank You Todd L

This review is a long time overdue. Dr. Lo care for my mother two years ago as she was being…read moretreated for terminal lung cancer. He took the time to listen to us and we felt his sincerity at wanting to help us get the best care possible. He was upfront and honest with us about her lung cancer which was incurable and even coordinated a referral to UCSF for a second opinion/clinical trial option. Unfortunately, she wasn't a trial candidate and she was treated locally under Dr. Lo's care. At each point in the journey, he was open and honest about the options and whether they were in keeping with her goals (prioritizing quality of life over quantity). She was able to live a year with good quality of life and we were grateful for every moment we had with her. We are grateful for his compassionate care and especially to his team of infusion nurses who took such wonderful care of our mom!

I'm not sure if it's the office or the doctor but they have absolutely no urgency for sick and…read moreterminally ill patients. They don't return calls and don't process referrals timely all the while the patients suffer. The doctor and staff should not work with terminally ill patients as they can't quickly and efficiently get them the care and comfort they need. When we shared our frustrations with a nurse regarding lack of care and treatment she started crying on the phone. She had her supervisor Rochelle call and berate us for simply stating 'I hope when you're family member has cancer they receive better care than we have here'. Instead of being understanding and realizing the patients they treat are dealing with life and death they choose to be rude and confrontational. If you are referred to this doctor or facility I STRONGLY URGE YOU TO SEEK TREATMENT ELSEWHERE. Examples of poor care that borderlines sheer neglectand malpractice: 7/28 met with Dr. Robles due to issues catching breath. Advised of trouble breathing but was dismissed by Dr. Robles. 7/30 was still having trouble catching breath. Advised to go to the emergency room. Dr. Robles said he would call the hospital and let them know she was coming down. Waited from from10am-4pm to be seen in the emergency room and was sent home to rest after being told it was just "the cancer." Continued through the weekend with breathing issues as well as extreme fatigue, trouble walking longer distance or standing for a period of time. 8/3 called twice and left messages, no return call. 8/4 called and left message, no return call. 8/6 went to ER due to continued breathing issues. Dr. Robles was there so we refused to leave until further tests were done. Dr. Robles ran new tests and admitted that her cancer has progressed in the lungs. Dr. Robles advised that she would need to start chemotherapy. 8/12 appointment with Dr. Robles regarding chemotherapy treatment. 8/17 and 8/20 calls to office following up for scheduling chemo- no call back 8/24 left two messages in the morning with no call back. Called again in the afternoon and spoke to Sarah. Following up regarding chemotherapy treatment as well as palliative care due to deteriorating state with breathing, fatigue and weakness as reported starting 7/30. Sarah warned it could take a while so might be a good option to set one up on our own. **Requested to speak with supervisor since there was still no information regarding Chemo, appointments. Then spoke to Roquelle(Rocky). Updated her with how long we have been waiting for any call back regarding chemotherapy, treatments and referrals. She advised she would follow up for status and scheduled an appointment for 08/31. Received a call from the authorization department stating the doctor has an appointment scheduled to discuss chemotherapy approval with insurance tomorrow 8/25. Never received a call back with status on other requests for palliative care. 8/26 made four calls following for palliative care, no response. Did receive a prescription. 8/30 called checking status on chemotherapy treatment and palliative care referral. Advised chemotherapy denied and no update for palliative care. This is just a few examples. There are many more but too much to post everything.

As one Dr. on my brothers team for fighting cancer I can truly say I am very happy with Dr. Robles…read more He has a nice style and certainly seems very skilled. It is nice to feel in such good hands as his. With the rest of the support staff at his clinic all being so nice we are very hopeful for beating this crummy disease. Thanks for being there!

I'm new to the area, and Dr. Chen was highly recommended to me. She exceeded my expectations,…read moreexplaining issues in a way I could understand. I know I'll be back for my semi-annual monitoring.

Dr Watson is ok. I expected to get a John Muir oncologist when my wife went to emergency room but…read morethey assign patients to oncologists depending who is on duty that day. The real downside of this practice is they have by far the most unprofessional support staff I have ever encountered in the bay area. I will not go into detail but after leaving several messages for the dr to return my calls, only one request was answered. I also do not care for Dr Watson's partner or her PA staff. Their commitment to patient and family needs is abysmal. My wife has her last appointment with Dr Watson tomorrow. Although I think she is at a stage where there is very little upside, we will be having all future appointments with a Dr in the John Muir Cancer Center.

Agree with the one star reviews and adding a recent one. This was the most unprofessional physician…read moreappointment I've ever been to. Dr. Sherman's patient manner was awful. Came across as arrogant, zero compassion, had not prepared by reading the case information, materially misread the surgery report & had to be corrected by the patient. Did not explain or ask sufficient questions. Office was messy, outdated and no online form option. He allows his large Weimaraner dog to wander through the office, into the small patient rooms and jump up onto the patient beds without even asking if the patient is ok with dogs. There's more, but to summarize, I was shocked at how bad this was. We promptly went to a different oncologist who is providing a very professional, high quality experience. Read the other one star reviews... you don't need to settle for this!

Disclaimer: This review is my opinion and is written from my own perspective regarding my mother's…read moreexperience with Dr. Rahman. Other patients may have a differing experience with Dr. Rahman, but this review is from my family's own personal experience. Once again, this review does not speak for the experience other patients. My late mother Claire was a diagnosed with stage three lung cancer and was being treated by Dr. Rahman. My mother could not walk short or long distances because she was having difficulty breathing. From what I understand Dr. Rahmman did not provide my mother with a handicap placard for her vehicle; making it difficult for her to access businesses. My mother had previously beaten breast cancer over 20 years ago. So when it came time to chemotherapy, mom completed her treatment and was putting up a good fight. She was also receiving immunotherapy. In spite of her positive progress, our mother had difficulty breathing. My mother eventually could not walk because she could not breathe. Dr. Rahman knew my mother was being treated for lung cancer, but did not prescribe an oxygen tank for her to use until my brother pleaded with Dr. Rahman to prescribe one for her. One would think an oxygen tank would be one of the first items prescribed for a lung cancer patient. One early morning in 2018 my brother found my mom collapsed in the restroom. My brother escorted her to the living room. My brother attempted to communicate with my mother, but my mother was unable to communicate because Dr. Rahman prescribed Ambien. My mom could not breathe and passed away in my brother's arms. In my opinion my mother did not receive the best care from Dr. Rahman. After speaking with other medical professionals, we believe that our mother passed away from a blood clot because she could not walk due to shortness of breath. We were told informed by family members in the medical industry that blood thinners may have helped and possibly would have l prevented a blood clot from forming. My brother and I wondered how an oncologist would neglect to warn us of potential blood clots. Why wasn't our mother given a handicap placard or an oxygen tank? It's been 4 years and our lives are not the same, but I finally have the strength to write this review. Christmas, Thanksgiving, Mother's Day, and her birthday in August are all very painful days that no longer bring us joy. Writing this review will not bring our mother back, but I feel it is necessary to share our experience if others are seeking treatment from an oncologist.