I had a great experience working with Richard. Although my computer could ultimately not be fixed,…read moreRichard was prompt with his communication and service. He doesn't run a walk-in shop like some other PC repair places. Therefore you have to call and make an appointment, or text him to communicate. He does take credit card payments online. He's fairly knowledgeable about PCs and repairing, so you can count on his expertise. If you need to replace any of the parts, keep in mind that there are additional costs to order and install the parts (as expected), so you need to consider the value of repairing the machine as opposed to buying something new. Since my machine ended up being old, the cost of repair wasn't worth it. It was however, a benefit for the peace of mind that nothing else could be worked on so I didn't have to waste any further time. Overall, I do recommend Richard for his services.

I'm very happy with the service and the price! Thanks, Richard!…read more My computer (Alienware tower) kept failing to start and I tried to fix it on my own and almost certainly made it worse. Thankfully, I work off of external drives, so I didn't need to recover any data- I just wanted to start over from scratch! Richard was able to get me up and running with new (and better) memory in just a few days, and for an extremely reasonable price. I'll definitely go to him again if I need computer work!

Dave is my go to guy when I stumble on some new twist in my computer world. I am not afraid to…read morespend loads of time trying to solve issues that come up, so when I call Dave I sometimes feel like I am looking for miracles. Dave has always provided either a solution or suggested other paths to a possible solution. In addition to helping me, he has helped solve computer issues at the church I attend, Woodland Park UMC. In addition to being a very knowledgeable tech person, Dave is a great guy to work with.

PC Consulting (Dave) was my go to guy for my computer issues on and off (maybe three times) since…read more2018. And did a good job correcting them. Recently I was experiencing very slow download times on my laptop. After contacting via text asking and answering questions multiple times, and without looking at my computer, he said he didn't know the problem so then he recommended Rain City Tech...Being an established customer and what seemed to me not doing due diligence was pretty weak.

Chris not only troubleshot me the week prior and helped me work up my confidence to check a red…read morelight on my mobo. Ended up being GPU. GPU was dusty, cleaned it and ended up on its last leg. I wanted to try to move old water cooler into new pc but it was too big. Chris was very reasonable for the rates and always asked before doing anything which would cost more money. He seems to be very busy cause of the holidays but very responsive. Thank you for helping me even though it didn't get solved, still very kind with me and my anxiety.

One day my gaming desktop stopped booting. Looking up diagnostics, I was able to isolate myself the…read moreproblem to either the motherboard or the CPU but no further. I called the PC Doc and shortly after picking up my computer, he was able to determine it was most likely the motherboard and wrote down the specs I should be looking for. With this important info, I was able to order a new motherboard and get back up and running without any more hardware issues.

I have had the pleasure of hearing testimonials of Dave as he does what it takes to get the job…read moredone quickly, effectively and for a great price. He has helped me troubleshoot some minor issues without even charging me. He's such a great guy. I know who I'll be calling up when things go wrong. Thanks Dave!

David was fantastic. I had a few issues, which I had no idea how to solve and David not only fixed…read morethem but he also implemented systems so that my computer and life work more efficiently. He helped my sync my Time Machine to back up my files when initially I couldn't even get past the password not working. He set up my business email on my phone, which had been there but got lost when I upgraded to a new phone. Just this alone was a huge help. I had hired another company in Philadelphia to add my work email to my phone and it took them 3 days of lots of emails and calls back and forth and them working with godaddy. It was not smooth at all and David did it in 10 minutes. I also mentioned that I was getting pop up windows saying "Hard disk full. Delete files to create more space." David figured out which files were taking up the most space and set me up with Google Play, something I never would have thought of. He would double check his research as he was setting things up and it reminded me of that scene in The Matrix where Neo downloads different programs; within a few minutes he learns Kung Fu. David is just like Neo for IT and computer issues. He knew within minutes what to do for each one of my problems.

When I came in they listened to what the issue was. Gave me a couple options and helped find a…read moreviable solution.

Worst service.. The owner took 90 dollars as advance and after 10 days told me the laptop cannot be…read morerepaired and that he would return me 60 dollars.. But when I went to take my laptop my laptop, the laptop was completely broken.. and the owner simply gave me the hard drive and didnt return any money.. Very disappointed... worst experience.

Charlie is honest trustworthy and very knowledgeable with his discipline. Easy to work with.read more

I loved working with Geek Serv. Excellent customer service. Informative about all my networking and…read moresecurity questions. Very helpful.

We were having a lot of grief with the wi-fi in our home. Hugh came out on fairly short notice and…read morecreated order out of chaos. His knowledge was obvious, and it was obvious he cared about getting the right solutions for us. Two days after his visit we started having even worse problems than before he came. Hugh took the time in the evening to have a lengthy email exchange that didn't resolve it. The next afternoon he found an opening in his schedule and came over again. Turns out the problem was that I had moved one of the pieces of gear he had installed, and this made it non-operational. He fixed that and then successfully guided us through a few more issues. We are very happy with Hugh and his service. It's inevitable that we'll need more help in the future, and he is now "our new best friend," in the words of my wife.

As in the other reviews, Hugh is THE MAN! He has solved…read moremultiple networking, syncing and sharing issues with multiple devices in our office and personal devices. Always calm under pressure and easy to talk to. For all of your Tech needs, I highly recommend Magnolia Tech Support be your first and only phone call.

Daniel did a great job networking 3 computers, setting up the scanner and removing viruses. The…read moreonly issue I had was in retrieving my passwords, but I THINK I have that under control. Definitely knows "his stuff" regardless of how old the computer is or brand. Geek squad didn't do the job I asked of them and wanted to charge again: Fired 'em. I believe the price was within my expectations as compared with other companies. I am technically "challenged", so having all computers in good working condition gives me peace. Thank you!

Going to make this short! Location was not valid. I thought I was in wrong location when directed…read moreme towards a house. Went to address listed on Yelp! Closed, went to house. House was fine, I told myself and him. Then I had to ask for a card or something since he had my computer. Was kicking myself for just handing over my laptop all night! Went back early, and had to ask if I could go in garage to bring it up and check it out. He installed some temp malware and said he cleaned up stuff..It works - but still lots to fix, broken registry, shortcuts broken and still a whole bunch of techy stuff Ned's to be looked at. Oh well, and the fee while may not be high for a normal business, still feel like I didn't get a good deal..