I wanted to leave an EXCELLENT review for Alexis Munoz. He recently took the lead on a rodent…read moreissue at one of our properties where we have renters and he was amazing. It was not an easy fix and took many visits to find and resolve the problem; but Alexis was so great. Professional, responsive, friendly, and on time. He even worked on a Saturday for us. I really appreciate his customer service and his attention to detail and his concern and dedication for getting the unwanted guests out of our house. Our tenants are also very happy and relieved. Thank you Alexis!!!

Brantley is a very thorough technician. He always explaines what he is going to do. He is very…read morepolite and respectful. I appreciate the work that he does. I have been with Ideal Pest Control since 2015.

Guillermo did a great job in his latest service of my residence. He even came back later in the…read moreweek to do the back yard, because the dogs were in there on his initial visit.

great company..Joel Morris is fantastic technician...amazing customer service! Javier did a great…read morejob at my elderly relatives house---not an easy home to treat due to foliage.

Today we had Erick C. come by and HE SURPASSED MY EXPECTATIONS in making sure he covered our home…read moreinside and outside with treatment and did it with great care especially because we have little dogs in our house. Erick C. was VERY CONCERNED AND CARING ABOUT HIS JOB and I just want to recommend everyone to Alamo Pest Services. Thanks so much!

Atrocious cancellation process. They make it nearly impossible. They will a straight up hang up on…read moreyou when you try to cancel. "Oh you can only talk to this person and she's out to lunch." At 3pm? Had to call from a different phone to even get through, then they try to charge you for more months because of some BS contract that "you agreed to" which is in the fine print at the bottom of some service receipt. Totally disingenuous company. Would never recommend. Disputing all charges on my CC.

Chad came out to address the issue and went above and beyond to place additional pest control in…read moreareas they may be hiding. I'll definitely be using him for my quarterly service. Communication was superb! Thanks Chad! Look forward to working with you.

Oooh I really should have written this immediately after my appointment so that I remembered my…read moreservice guy name. Anyway, I found the complete experience very professional, from my initial phone consultation to the service tech showing up on the day of. Both of the gentlemen explained to me the exact process, asked questions to make sure that I was getting the service that I need for my home, and explained step-by-step what was gonna happen once the service tech was here . Also the gave clear follow up Instructions. I am very happy with their service.

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

Waited 6 months until I reviewed, Awesome! Moved into a new build and with all the ground movement…read morearound me I kept finding spiders and bugs everywhere. I chose bc I have dogs and they were safe for them. Months later I find tons of bugs.... Dead around the perimeter but not in my house . Also used the Yelp coupon they honored

While their customer service started off great, this company seems to be unaccountable. After…read morescheduling an appointment 2 weeks out, nobody showed up at the time of the appointment, yet the technician claimed he "knocked." With 2 adults, a dog that barks at any slight noise at the front door, and a newborn in the home - there's no way we would have missed a knock. Their after hours answering service is worthless and rude. Save yourself some time, stress, and money ... and opt for a more professional company.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

After buying a bag of dog food from a local retail store, we had a HUGE problem.. Upon opening the…read morebag and emptying it into our dog food container, we discovered it was infested with cockroaches.. I mean REALLY infested! We gave A & B Termite and Pest Control a call to please come out to see what they could do for us.. We noticed roaches had started coming out everywhere in the garage, as well as entering into our kitchen.. Shane came out to take care of the problem.. And did he ever.. It only took one treatment to get rid of ALL of the roaches.. We also noticed some dead spiders as well.. THANK YOU Shane for coming to our rescue!! We will DEFINITELY be using your service in the future to maintain our house to be bug free.. The BEST and MOST THOROUGH bug service we have ever had.. Please give them a call because they mean business!

I hired A & B Termite & Pest Control to come out after moving into a new home and finding that the…read moreshed in back was completely infested with mud daubers, hornets and yellow jackets. IT WAS SCARY. A & B came out and efficiently and calmly wrangled the bloodthirsty insects and allowed me to use my shed! They also consulted on an ant infestation inside the home, provided guidance on removing some old boards that were prone to insect activity and sprayed the yard and house for general bugs/cockroaches. They were extremely responsive via phone and followed up by text the day of the appointment. They are a 35+ year family business and I like having them in my neighborhood.