I recently took my Buick in for an oil Change service. They…read moredidn't place my oil cap back on my vehicle. I immediately called them. They had to have my suv towed to their shop. I had to get a rental for the weekend. They reimbursed me the cost. However, as a caterer I had to refine a customer their money since we were not able to delivery their order. I was not aware before having my vehicle serviced that Mike sold it to a company that is franchising out of Atlanta. I was told to submit the paperwork for the rental and loss of income to be informed they are only paying for the rental. Do Not Take Your Vehicle Here. For years Nate was there and he is gone, Bryan left before the company was sold and only recognized face is Sarah. I reached out to the new owner and he has yet to return a call. Neva again will intake my vehicles here. I have also filed compliant with BBB If I could rate them a zero star I would.

Front end alignment needed. Nate at the service desk was…read morevery helpful and friendly. The owner Mike sat with me and explained what I needed to fix the alignment issue. Very helpful. Would highly recommend. Customer area was clean and bathroom was clean and offered free refreshments while waiting.

I don't understand the negative reviews. I have been taking my cars here for 25 years. Service has…read morealways been great. They have even checked things I thought needed fixing or replacing and said only minor adjustment was needed, saving me money. The guys always explain everything and are always friendly and courteous.

Had my vehicle in Dec 2025 and had tires rotated which were not put back on properly (had 2 out of…read morethe 5 bolts put back on) which caused my tire to become detached from my mini van on the interstate. But because Kyle the technician did not properly Document rotating the tires they have no record of it ever being done. Avoid this place at cost. --------Very Poorly trained technicians---------

Con Artist, incompetent con artists. Force you to pay 130…read moreUSD for a bumper to bumper and diagnostic inspection before they will give you an estimate. They make you buy the parts required from them at whatever the "bending you over the barrel" chooses as an overinflated profit maker. I e. See attached estimate and see comp prices for the OEM parts from the jaguar company store. The parts cost does not include labor of any sort. This is simply the parts cost per strikeforce estimate vs parts cost from the actual jaguar service department. One OEM Jaguar key fob not programmed to vehicle: Strikeforce price$584.68 per key fob. Jaguar OEM dealer price $49.77 per key fob. Which equals a mark up of over 11× the dealer price or 1100 percent of the cost you'd pay at the dealer. Next, the estimate calls to replace the bcm or body control module, which is perfectly functional just in need of programming codes. Doesn't need replaced at all, but for fun, let's compare their estimate to the cost of purchasing from the jaguar dealership. Strikeforce charge for part only is well over $5,000, nearly $6000. Jaguar dealer sells OEM bcm for just $240. This equals a 2000 percent plus or over 20× the dealer price as their mark up for this 1 part not including a single penny for labor. These prices are robbery. They prey upon those who don't have the knowledge or resources to research the real OEM price for parts. And all the while they smile a pretty smile and make you believe they are working to save you time and money to repair your car at the lowest prices possible. Absolute extortion. Btw, the estimate didn't even mention the cooling system repairs which is what I had it towed there to repair. Fyi, the mechanic that phones you to reprimand you daily,when Deborah is at lunch or is busy talking over someone else, during your dealings barely speaks English at all. And clearly doesn't understand English as he does not listen when you speak he just screams over you and is beyond rude and nasty. Definitely wasn't born stateside. Thick African accent and no social skills whatsoever. Needs a crash course in manners and proper phone etiquette.

If you want to wait three weeks for service then this is the place for you. The manager will…read morerespond to your email quickly telling you off instead of addressing that they should put this on the site to avoid customers believing they are being offered an appointment request when in need. Instead of focusing on hiring more drivers, he has time troll. I hope he continues on this path, I envision his business doing great for years. A classless man (Mr. Brown). I believe their mobile services are classic bait and switch: A bait and switch is a deceptive marketing and sales tactic where a seller advertises an incredibly attractive product or service to lure in customers (the "bait"). Once the buyer is hooked, the seller claims the advertised item is unavailable and pressures them to purchase a more expensive or inferior alternative (the "switch"). Their site has buttons to make you believe you will get a call with your appointment times, they are booked nearly a month out, but if you bring it in they will help you. Sounds pretty bait and switchy to me.

I have only allowed Dobbs to perform maintenance on my vehicle for the past 10 plus years. This…read moresummer I took my car in for an oil change and tire rotation. It took over 2 hours, only for the manager to come out to tell me they could not do the tire rotation without breaking some rod because it had become fused. What is ironic is Dobbs performed my last tire rotation. When I brought this up, it was met with silence. I was told it would cost over $500 to do the tire rotation and breakage. I was supposed to have free tire rotations. Needless to say, I took my car to another shop, where I paid for a tire rotation with no problems. Overall, I like Dobbs; however, I feel a certain way when I am being taken advantage of because I look like an easy mark. I have not been back since.

They are backyard mechanics and will drain your pockets dry, DO NOT GO THERE, I REPEAT, SAVE…read moreYOURSELF A HEADACHE, I went there 3xs because my battery died, I bought a new battery for nothing just to find out later my Alternator was bad, they put a Surpentine belt on and said it was a little play in the Waterpump pully, ​so all of a sudden it's something different, inspections are not thorough, I spent $2000 on some junk and some of them in there are overweight and lazy. No stars aĺowed.

I dropped my vehicle off around 1.5 month ago, The office manager said it would probably take a…read morecouple weekI cant believe that! I was so pleased! However, It ended up taking a month. When I went to pick my vehicle up I specifically asked the office Manager were all the damaged part replaced with NEW parts & Office Mngr replied " YES, of course"...we walked out onto the repair lot I inspected my vehicle & found 7 areas that were very unprofessionally repaired & 3 parts were old/ reused or improperly installed parts. The Off. Manager agreed my findings were valid/ terrible & should have been new & professionally applied. However, he said the body shop manager & he himself looked over the vehicle before calling me for pick & to pay my insurance deductible. Sadly neither guy did the final inspection or felt the shotty job done would be acceptable to me. I asked the off. manager, are SURE you & the body shop manager looked at my vehicle? He said yes before your arrival but I see he missed alot of details that need attention. I was informed to take the vehicle the Body Shop Mngr will call me to bring my vehicle BACK. I took the vehicle back nearly two weeks later because I left town on business & they didn't have an open appt b4 I left town. Now....its going on another 2 weeks my vehicle has been back in their body shop. The loaner car they provided is old has no USB charging port, no Bluetooth for hands free while driving, the drivers door I have to kick open from the inside because it sticks badly & the tires are so worn the car slips & slides going 35-40 mph. I'm praying they'll rent me a much more safe car from Enterprise Leasing. This has been a terrible experience. SMH!

This is the most disgusting place you can take your vehicle, I took my vehicle to have a headlight…read moreassembly which I purchased from the dealership OEM part however you have to remove the upper grill and drop the bumper. They broke the clips on the bumper so there was a noticeable gap on the passenger side grill and agreed to put another on there. I've dropped the vehicle off twice supposedly they ordered a new bumper from Weber Chevrolet which they got from the junk park they the same existing bumper on and put a dirty ass bumper on my back seat which is white instead of putting in the trunk. I still have the exact gap in my bumper. This is the worst place you can ever take your vehicle I wouldn't recommend no one the there this definitely a 1 star place

I cannot say enough good things about Imported Car Repair, particularly the high level of integrity…read morethat this company has shown me over the past few weeks... I brought my 2021 Mercedes here due to a horrible oil leak. They fixed the issue but an even bigger issue came about once I picked the car up that caused my car to shut down completely. Long story short, my engine died and could no longer be started. Paul and his staff worked immediately and tirelessly to find out the cause of the issue. In the end, the company took responsibility for the mishap and fully replaced the engine. When I picked my car up today, it drove perfectly. I cannot tell you how grateful I am that I chose this company to work with. They showed so much integrity when others would have done nothing but make excuses. I would recommend them to anyone driving an imported car, that is looking for a better price for top-notch service, and wants to work with a company that backs their service with unprecedented integrity. You won't go wrong here. I, personally, am very grateful that I chose them.

These Guys are honest, frugal, and highly professional. I recommend them highly. I have a lovely…read moreJaguar S-Type which needs TLC from time to time. I'd rather go to Imported Car Repair than a Jaguar dealership because they simply care more about

They have the best service! They are honest, fair and reasonably priced. They will always fit you…read morein just as soon as they can. My husband and I will always take our vehicle's to The Pit Crew

We take our vehicles to the crew for regular maintenance. We've never had issues with their work…read more They have a convenient night drop and are even open half days on Saturdays. I'll continue using this mechanic shop.