I called them a few days ago and said, I have a honda two thousand one c r v.How much for an oil…read morechange?He said thirty five dollars.I got there today and I talked to a man about an oil change, and he said, seventy five dollars.I said, well, the man on the phone told me thirty five dollars, and he said I was the man on the phone. How is this right. You literally can't miss the guy, he's ignorant.He got mean with me.He has a cast on his arm.So you can't miss him extremely unprofessional, and I will literally be telling everybody I know about this place. He literally lied to me on the phone. Why would you do that to people?Why make it make some kind of sense to me?I'll be right here waiting.

This shop is a scam…read more They failed me for safety exam for front breaks and quoted me a ton to fix and pass it. They couldn't tell me how far the pads were below spec. I decline and took it to a trusted mechanic who is certified and rechecked the pads. It was above the standards for Missouri and he passed the car.

I had a really good experience here. My car's AC went out (mid July in stl- love that for me) and…read moresearched Yelp for spots to get it fixed. BBAC caught my eye from all the reviews of happy customers, being responsibly priced, and close-ish to my house. I called and made an appointment, they got me in fairly quickly (within 2-3 days). After dropping it off, I received a text with the estimate and okayed it right then and there. I needed a new hose/ ac system. I loved this easy way of communication. It was expensive, but after comparing prices with other spots and doing my research, it was a bit less than what others have been charged for the same. It was ready the next day, and it was so nice to have a fully working ac in the heat again. I've had no issues since. Cars aren't fun to fix and spend money on, but I feel like this was as painless as it could have been. I'd definitely return for services!

I called Big Bend Auto Center to get an estimate for a brake job--what a frustrating experience…read more First off, they don't give estimates over the phone, which is fair. So, I scheduled an appointment for Thursday. However, the person I spoke with had a really unpleasant attitude. He kept questioning whether I had the right place, repeating, "We're Big Bend Auto Center, not the other Big Bend Auto store." Why would I be calling if I wasn't sure? It came off as condescending. Then he told me I couldn't wait for my car, and when I asked again--just to clarify if I could wait while they did the estimate--he rudely said no. At that point, I decided to take my business elsewhere. If you can't treat your customers with basic respect, why would I trust you with my car? It's disappointing, especially since they have decent reviews on Yelp and Google. I expected better. Unfortunately, my experience was the complete opposite.

If I could give zero stars, I would!!!!! This is definitely…read moreNOT a place I would recommend. The office person Glen will tell you whatever you want to hear. I was given a price of roughly 2500.00 to rebuild the transmission and would take around 3 to 4 weeks to be completed and had to pay 1200.00 up front to even start on the work. After 3 weeks, I called to see how much longer, I was told Glen was out of the office and would have to call me back, but he never did. Sometimes, there was no answer at all during regular business hours. Drove to the shop during regular business hours, and they were closed. No body around what so ever. When I was able to talk to Glen, I was told "we're waiting on the part" called again and was told "yeah your part came in, but your car was pushed out of the garage because it was taking too long for the part to come in and your car was put at the end of the line and they were working on other cars. They damaged parts on the car and then charged me to fix it. I had a manufacturer recall part, and when I dropped the car off, i asked if they could reach out to GM on the replacement, I was told they wouldn't do that. I would have to take it to a GM dealership to have that work done. Well low and behold, they replaced it and charged me 296.00. I said that it was a recall item, and you told me you wouldn't touch it. Glen's response was "well I had to replace it to get the job done correctly." When all was said and done, it was close to 6000.00 and 6 months later. So on top of 3500.00 more for the repair, I had to find rides, borrow cars, and even had to rent a car and had to pay for it out of my own pocket. SO UNLESS YOU DON'T MIND PAYING OVER "DOUBLE" THE QUOTE GIVEN OR IF YOU REALLY DON'T NEED A CAR TO DRIVE, THEM BE MY GUEST AND YOU CAN GIVE THEM A CHANCE. "MAYBE" YOU'LL HAVE BETTER LUCK THAN I DID!!!!!!!

The manager is someone who will tell you what he thinks you want to hear. He over promises and…read moreunder delivers. Once he has your vehicle, communication is almost nonexistent, answers are few and far between, and the estimated price becomes much more. He had my vehicle for almost SEVEN months. He committed to things he did not deliver. When I received the vehicle back, the carpet in the cab was dirty, i found i had not been informed of parts replaced beforehand, and some of the original parts replaced had been damaged. I have asked more once for Glenn to fulfill what he had committed to and he has yet to live up to his end. This shop is closed, but he is now located at the Austin Transmission in Mehlville. Buyer beware. If you ask me, I would suggest using a more highly rated shop. If you pick this shop, Ron [the manager] seems to be the more reliable contact.

Over 30 years of excellent service from Telle. Scheduling…read moreis easy. Service is thorough. Work is completed efficiently in estimated time. Friendly technicians and counter staff too. Good product selection.

I stopped in after I was LOSING air in my tire...at 5:00pm. Nick jumped to offer some air,…read moreeventually Mike ended up replacing my leaking valve stem, saving me a tire, a wheel, and a day of frustration. On top of it all they did it for free. I've been going to Telle for years, they remind me why I'm loyal every time I go in. BW

I hate writing this because I know how busy they already are, and how much I will have to wait to…read moreget my car in (if everyone finds out how great they are.) But seriously, they are the best. If you need an honest, knowledgeable mechanic that won't oversell you on anything unnecessary, go to Len's. On numerous occasions, they've told me I didn't need the high priced service or product the dealer said I did. The entire staff is great from Jon, the owner, on down. They know me by name, and they know my car inside and out. I won't take my car to anyone else, and you shouldn't either.

Service was professional and friendly. Labor rates and parts…read morewere significantly marked up. Overall they did a great job of getting me out the door quickly but will not use again unless I have to.

Shitty service! Josh baker stole from me! Not worth the time or effort of saving your money, go to…read morea real mechanic. Josh runs his "shop" from his home so he'll make excuse after excuse.

If I could give 0 stars I would. Josh Baker is a scammer. The phone number listed online is his own…read morepersonal phone. Not professional at all. He is the only one in this "business" and runs it out of his home not a shop. Asked me how much money I had to see if he was "waisting his time".He offered to help fix my breaks when originally he said he was just going to come over to check out my situation. Apparently I needed a new water pump. Keep in mind my car has been sitting for a year and not many people have been able to get it up and running for me. Me and my girlfriend are broke college students, so getting money to repair a car isn't easy. Gave this guy $435 for parts and additionally my battery that he was supposed to change out for me because it was draining and come back the following day with it. Never happened. Called multiple times and texted multiple times. "Lost his phone" for almost 24 hours before responding. Told me to be patient after taking my money. Was nothing but nice and still was treated like shit. He has a "discount" from autozone and Orileys but will tell you the employee at an establishment ordered the wrong parts or for the wrong car. Don't test your luck because you will be screwed. He attempted to get even more money out of us and we have filed a police report due to this so called business man. Receipts and everything were kept. He may be able to do simple things , but he is by no means a man nor a real mechanic. A con artist that uses people's life situations, and makes them even worse. Me and my girlfriend are out so much money. We even had an agreement and he didn't follow through. A pussy ass thing to do. Don't do business with this guy as a whole bc it is not a real business. He is a bitch if you will. Neglects everything you ask and tries to steal everything you have. We are out a car with no battery and $435 worth of parts. Don't be stupid or naive and use the benefit of doubt no matter the stories. Don't take the risk no matter how desperate. Save and do it properly. This was not an experience, this is a nightmare. This is my 8th repost because he deletes like a little bitch Everyone needs to know what you did and will do to others. Two can play at this bud.