As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Excellent technical skills! Reliable and efficient. Peter goes above and beyond until he resolves…read moreyour laptop issues. The best service in NYC!

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

Repaired my older HP Printer in record time. Quoted and charged a fair Price. Convienient location…read moreand very friendly service. Will definitely recommend to all my friends.

One of the best customer service experiences I've ever had…read more A few weeks ago, my computer started going on the fritz and every day was a gamble if it was going to work or not. It was truly hanging on by a thread and I knew it was only a matter of time before it finally conked out on me. Alas, that time finally arrived this week and nothing I did could fix it. I rely on my computer for daily use so I quickly Googled local computer repair shops and Computuners was the first that popped up. I called up and spoke with Kevin, who was incredibly kind, understanding and helpful. He set up an appointment for an in-house visit, and the next day, the repairman Scott arrived right on time. He was courteous, professional and extremely knowledgeable. Within literal seconds, he diagnosed the issue and, in just a few hours, I had a new monitor installed, plus a new battery backup/surge protector to stop the computer from improperly shutting down in the event of a power outage. The peace of mind I received knowing that I wouldn't need a whole new computer is absolutely worth every penny. I highly recommend Computuners for any and all tech needs. Thank you to Kevin and Scott for all their help. It means more than I can say.

Great communication, great price, and quick turn-around time. Great service all around!!read more

I can't speak to the computer repairs, but this place was great for replacing my phone screen. They…read moredid an excellent job, and they did it way faster than any other place I've brought it to before. This was also considerably less expensive than a few other spots that I requested quotes from. 10/10 all around. Plus, the guy that fixed it was really nice and talked to my fiance and I about tattooing. Customer service goes a long way. Thank you for your help!

I rated this place 5 stars so that yelp would not hide it. This place is actually minus 5, The…read moretechnician that worked on my notebook has absolutely no knowledge of computers. He should find work scrubbing toilets. I told him the version of windows I wanted him to put on my notebook and I wanted him to fix my recovery drive so that it would display properly.. He took 6 hours for a 2 hour job. When I got the notebook back the wrong version of windows was loaded and windows software and office software was in Spanish. I am American and I speak the language of the USA that is English. So I contacted him and he said to return tomorrow. So I returned in morning he took the notebook and he said to return in 5 and half hours... So returned and he was closed for lunch, I waited half hour and he returned and gave me my notebook back, He booted it and screen was in English, When I got home I booted my notebook and same problem but this time some screens still remained in Spanish and another in English, any user added would be reflected in Spanish. Plus the malware software was a free sample one and kept on asking for money. It was supposed be included with service. He never put the right version of windows software on, He gave me back the notebook still with incorrect windows version. I put my data restore disk in and all folders changed to shortcuts. after running my legal virus software (McAfee) the software alerted me that I had 2 Trojan viruses and a shortcut virus. When I brought the notebook in to be serviced, I am absolutely sure that the notebook had no viruses. These viruses came from his software that he put on my notebook. If you don't want messed up software and viruses on your computer, Then please stay far away from this place as possible. Otherwise if you go there computer will be damaged. lol

Davall proved to be a tech guru and did a great job for us. On eBay, I sold a sophisticated…read moreenvelope printer that can print 30,000 postcards in one hour. But, installing it is a nightmare. Luckily, Davall jumped right in and figured out the printer, the driver and the software. His labor rate is very reasonable and he did not bill us for a trip charge.

Davall answered my request quickly, gave me a reasonable price quote, arrived on time and fixed the…read moreproblem. He was courteous, thorough and professional and I would not hesitate to use his services again in the future. it's good to know there are trustworthy people who can help with ever "updating" technology! Thanks Davall! Chris P.

Jon is knowledgeable and helpful and good at problem solving...but most importantly he is willing…read moreto work with you at your level...technical with me, easy going and helpful with my wife. He's better at solving simple computer things with my wife than I am as he is so much more patient than I am. He's a great resource and a pleasure to deal with for most computer issues.

From the owner: We specialize in providing individuals and small 1 person businesses with help and support that is…read morehighly customized and in plain language. Our aim is to provide you with what you need, in the way that you want it. We understand that not everyone is a technology wiz and we work with you at the speed you desire.

He responded to my inquiry quickly. He advised that it might not be worth repairing but would make…read morea house call within 24 hours for a $100 flat fee. I decided to take his advice & buy a new printer. I would definitely contact him again if I had any computer/printer problems.

Alex was prompt in replying, patient, and thorough. He guided me through a connection problem with…read moreskill and ease. Give him a call!