Cancel

    Open app

    Search

    Geisinger Eye Clinic

    1.0 (1 review)

    Services - Geisinger Eye Clinic

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    Geisinger Eye Clinic Photos

    Recommended Reviews - Geisinger Eye Clinic

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Eye Center of Central PA - My appointment time for today which was disputed by a staff member

    Eye Center of Central PA

    1.5(15 reviews)
    16.6 mi

    Excellent exam from doctors. But taken down by poor clerical and office experience. This review is…read morenot for doctors or exams which are very good. Long waits, poor understanding of standard insurance, no information given that our insurance (NVA) is nor accepted for glasses, and two lenses (no frames) were more then $900. Final price was more than $300 but at Zenni you can get the same glasses, same progressive bifocals, same transitions, anti-reflection, waterproof lenses for $208.

    I just cam back from a visit to the Eve Center in Lewisburg. My appointment was for 1:30 PM. There…read morewas a note on the board that states they wait time was 1/2 hour. After 1hour and 15 minutes of waitin, I finally went up to the desk to find out what the problem was. She said I was "NEXI". NEXT meant another 20 minute wait until I was called back by the technician. I told her that I thought an hour and a half wait to even see the technician was unacceptable. Her first comment to me after saying they were busy was to say my appointment was at 2 pm. I told her my card said 1:30 pm, which I double checked when I got home and it was 1:30 pm on the card. After the scans , there was another 15 minutes in the exam room until De. Ou came in. I did not leave there until 3:45 pm. These excessive wait times are not acceptable, inconsiderate, and poor customer service. It is obvious they are overbooking and not allowing enough time for scans and the doctor visit for each patient. terrible customer service. Patient time is also valuable but obviously not valued by this office and company. This is not the first time I have been to this office and had this happen to me and observe the same happening to other patients. Something needs to be done!!!! Kathy Bohinski

    Photos
    Eye Center of Central PA
    Eye Center of Central PA - Scott Hartzell, MD

    See all

    Scott Hartzell, MD

    Eyeland Optical

    Eyeland Optical

    4.0(11 reviews)
    31.7 mi

    Went to Eyeland on the creek road in 2014 for my first pair of glasses. When they came in they…read moredidn't get the prescription right had to do it all over again and send them back and wait again. The second time I went 5 years ago for new prescription same thing as first they didn't get the prescription right had to do it all over again send them back and wait again and again. I went back on 2-19-2026 for a third new prescription and YES YOU GUESSED IT same thing as the first and second time they got the third prescription wrong and once again had to do it all over again and send them back and wait and wait again. I went to pick up the new pair today and guess what they got the prescription wrong again!!!!!!!!! They told me they was done with me and to fuck off and find another place to go to just like that. They treated me like I was a piece of garbage and more or less said it was all my fault.Talk about being treated like a piece of dog shit because of there mistakes how many times yeah!!! I worn all Never ever go there because when they screw up its your fault and get ready to be treated like absolute Garbage and dog shit.......

    Eye doctor is very thorough with his examination. The office staff doesn't pay enough attention to…read morethe details of their work. I actually walked out of my eye exam with the last year's prescription in hand, not my new prescription. Unlikely to have my next eye exam there.

    Photos
    Eyeland Optical
    Eyeland Optical
    Eyeland Optical

    See all

    Geisinger Medical Center

    Geisinger Medical Center

    1.8(108 reviews)
    1.5 mi

    My husband visited the ER in Wilkes Barre location after falling and hitting his head, he had a…read morescan or X-ray of his head only. He was discharged . The next days he wasn't getting any better and returned to the ER because he couldn't walk or use his arms at all. After returning for the second visit his was admitted for Spinal Stenosis, after MRI his entire body. A few days later he had two surgeries on 2 separate days and they both went well. The after care was the problem . The hospital seemed understaffed and his pain management and toileting needs weren't handled well at all. He was transferred to another part of the hospital where the nurses weren't as busy, that was a complete fail. He needed help with the urinal because he couldn't grip or pick up anything at that time. The call lights weren't answered in a timely manner and resulted in him urinating on himself and all over the floor more than once. He was also accused of being inappropriate because he grunted at the end of urinating trying to assure he emptied his bladder! Somehow the nurse and or CNA's took the grunt in a sexual way . Kwaniqua (she goes by Nikki) was the only hands on employee that didn't take that the wrong way. When I arrived from NY my husbands was filthy and there was sticky urine all around his bed. I bathed him and shaved him but he couldn't wait to leave there. I work in healthcare so I was really bothered by the condition of his room . I'm unsure who's job it is to call house keeping but every employee that entered the room had to know the floor needed to be cleaned! The discharge was pretty smooth except his disability paperwork wasn't forwarded to the surgeons office and as a result he didn't get paid. We had to drive back to Pa for a virtual visit because the surgeons license is for PA only, not a big deal but the lack of communication was. 3/13/2026 we're still waiting for paperwork because of a release that was needed. So many balls were dropped related to getting these papers filled out I'm still baffled. Thanks to Bailey in the Orthopedic Office for picking up the ball for the rest of her fellow employees and employer! It took Bailey one day to figure out what many couldn't for whole 60 days. We have the portal set up, paperwork uploaded and his 2nd follow up appt scheduled , all within 24 hours!

    Very professional care provided by all their staff. They also communicate via the website : my…read moregeisinger.org I am very pleased with my Geisinger doctors, nurses, physician's assistants, nurse practioners , clerical and business, scheduling staff, and medical secretaries.

    Photos
    Geisinger Medical Center
    Geisinger Medical Center
    Geisinger Medical Center

    See all

    Geisinger Eye Clinic - optometrists - Updated June 2026

    Loading...
    Loading...
    Loading...