6 yrs post cataract surgery. YAG lazer surgery with Dr. Fasano- EXCELLENT!!!!! So very thankful for…read moreexcellent care hours later 80% improvement . Cannot thank him enough!

Staff is rude and condescending. Wait times are out of this world. Not worth the wait to be treated…read morebadly. -10 is more like it!!

I have never been treated so rudely by a medical staff in my entire life! I would avoid this place…read morelike the plague. The support staff sit in their chairs texting and looking at Facebook all day and roll their eyes if they have to lift a finger.

This office is completely ridiculous. At the time my four month old baby was sick and they needed…read moreher urine. The nurses told the nurse the cathider wouldnt fit but she tried to force it anyways. my child was screaming and there was a small amount of blood. we made them stop. My daughters privates was swollen and bruised for days. Due to this the office got mad that we made them stop and the refused to see my children. Now because of them i have an insurance that I cannot use and a sick eight month old child. The refuse to see my children even at the ER.

My glasses broke. I took them back to Northeastern Eye Institute, where I had gotten them. They…read morecan't be repaired, and they're no longer under warranty. I don't have a back up pair of glasses - seriously, who buys two complete pairs of glasses? Insurance only partially pays for one pair. My prescription has expired - it's two years old. Why does an eye glass prescription expire, especially in an emergency situation? I can't get an appointment until August. I asked what I'm supposed to do between now and August. The response - "I don't know. That's why you should have a back-up pair of glasses." More than unhappy. They've lost two patients.