Customer service was horrible this visit. I use to go faithfully when they first opened, then I noticed the services started to decline. I would stop in from time to time but I would always hate the way my polish would look. I was in a rush today's so I stopped in and the guy who does feet wasn't in a good mood and he showed it. I asked him to slow down with the drill kindly and he started to be more aggressive with the drill. I asked him to stop and he became angry silently. I kindly asked him to stop.I paid for what he had done which was remove the gel polish I already had on my toes, tipped , hoped his day got better and left! I know I would have hated the toe polish anyways so it was a win to leave. read more

I of course agree with everyone else. I normally do not write reviews if I agree with the rating, but I feel obligated to if I'm the duchess ;) I've only been here twice and the guy who does my toes remembered me. It was probably 4-5 months ago. Really like the staff, the massage chairs, reasonable prices, and my feet/toes in the end. If you are looking for a nail salon I would recommend this one. read more

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I've been coming to this spot since I moved here about 5 years ago. My friend introduced me to this salon and immediately since that first visit, I have never enjoyed getting my manicure and pedicure elsewhere. They treat you well and prices are super reasonable. The best thing is, once you start going often, they remember what you like to get done. Nothing beats that feeling! read more

I give them two stars because I came twice and the first time I came was a 5 star experience. But this time was a zero star experience because the staff was ridiculously rude to not just me but to many others. On top of that, the service was extremely careless and unprofessional. Besides waiting an hour before receiving any service (which was due to the fact that it's the holiday season so many customers were in line), when I finally sat down I told them what needed to be done; fill in and a few nail repairs (three nails were damaged). I proceeded to ask how they'd remove my nail, which I had to ask three times before the man even replied saying he would use a fake nail to dig under the acrylic and rip them off. FYI, a nail technician should NEVER remove your acrylic nails by ripping them off via fake nails or tweezers (or with anything actually). Acrylic nail removal should be painless and done by 20 minute (Max) intervals of acetone soaking and filing down by layer. There should also be some type of fan or filter to cleanse the air around you since acetone is a chemical (which shouldn't be inhaled too much). With these two things being said, my hands soaked for 40 minutes straight and midway I asked for a fan because the acetone was bothering my sinuses but they "didn't have one". During my wait/soaking, the man was working on someone else's nails, finished theirs, and never came back to check on mines (which I've had acetone removal before at another nail salon and they would usually pause and alternate between each customer at appropriate times) until 40 minutes passed and I asked for the melted acrylic to be removed asap. When he came over, instead of filing it off, he used a towel to peel it off, in which I asked for him to file it down. His attitude was extremely sour and he handled my nails aggressively and without care. After filing them down, I noticed A LOT of residue from the overly melted acrylic that inevitably spreaded all over my fingers and hardened on my skin. On top of that, he put the electric file away as if he was done filing my nails although a layer of acrylic and plastic nail was still on the top half of my nails. I asked him to take that off before continuing but he told me that it washes off, which was not true at all. We went back and forth about it for a few seconds before I went to wash my hands to show him 1. Melted acrylic should've never reached my skin in the first place, but it did because he let my hands soak too long, and 2. Soap and water doesn't wash hardened acrylic off. I came back, showed him my hands which looked the same as before, and asked for the price of that service alone. I paid my $5 and left immediately. Side story: a girl next to me requested a manicure and fresh gel set. I noticed they ripped her previous nails off, and failed to buffer/smooth her real nails out before attaching the fake nails on. She even pointed it out and the lady who was working on her nails snapped back "You want fake nails, right?" and the girl said yes. The lady replied "Ok then, there's no need for smoothing." The girl was clearly uncomfortable as she started applying acrylic to her nails. Before the man came to me after I asked for my dissolved acrylic to be removed, he practically tossed the UV machine at the girl next to me. While my nails were being "filed", I asked her if she was getting acrylic or gel and she said gel. I asked that because I knew something was off and told her they just put acrylic on her nails and she was stunned. The man doing my nails jumped in and said "it's both; gel on top of acrylic", although she never asked for both and asked for gel. Just food for thought. Long story short, don't come here. Prying off fake nails or acrylic can do permanent damage to your real nail bed, acetone soaking should never be too long because it'll mess with your skin, and you should never tolerate rudeness. If they're rude to you, can you really trust them with your $25 full set of nails? No. read more

Gel Nails - My nails after the 40 minute acetone soak & poor electric filing, and before the "technician" got ready to glue on fake nails - Nail Salons Near Me - Baton Rouge, Louisiana

This place is great for perfectionists! I stopped here to wait out rush hour traffic before heading home and decided to give solar nails a try. Kim started on my nails and then Henry took over a little later. The first thing I noticed was how gentle she was while buffing my natural nail, which I really appreciated. The whole rest of the time I was just amazed by how much they both paid attention to detail. Kim got the length and shape perfect. I asked her to just mimic the shape I usually file them in, which is somewhere between pointy and round, and she did just that. Henry took over the buffing and polishing towards the end and also really went the extra mile to make sure every detail was perfect. I'm a major perfectionist and control freak. I'd do my hair if I could take my head off and put it on my desk and I'd be my own tail technician if I had two right hands. I've never before left a salon of any type without wanting to "fix" something about it when I got home. Until today, that is. The space was nice as well; the prices were pretty low, I thought; and their nail polish collection seemed extensive. I noticed OPI, Essie, and CND. I don't know if it would have taken longer had it been busier, but I'd say it would be worth the wait. read more

Excellent service! They are very gentle and take their time. I usually get the gel polish on my nails. I'm a perfectionist and they do very well with not cutting my nails to short and a great job at filing them. I love this place! Best nail salon in BR! read more

Gel Nails - Gel nail polish. - Nail Salons Near Me - Baton Rouge, Louisiana

Best place to get your nails done in Baton Rouge. Such a breath of fresh air after the last place I ended up in. They're fast, do a great job and they're inexpensive! read more

Gel Nails - Perfect. - Nail Salons Near Me - Baton Rouge, Louisiana

Agree with another reviewer. This is a hit and miss, it depends on the technician that does your work. The pedi chair handrests were dirty and oily and pretty sure they don't sanitize their tools. Found all the tools in the sink cabinet where you go wash your hands during a manicure. In addition the tool caddy of my technician had nails on it, disgusting. See the pictures, zoom in to see nails on toolbox and rust on toe nail clipper. Will drive longer and get my mani ped elsewhere. read more

Gel Nails - Nail Salons Near Me - Baton Rouge, Louisiana

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Really loved the service and my nails came out really awesome! Prices were very reasonable so I would definitely come back when I'm in town!! read more

Gel Nails - Nail Salons Near Me - Baton Rouge, Louisiana

Don't know why this place has such good reviews. Sat in the chair for 30-45 min and they didn't even acknowledged me until I decided to walk out. It's dirty and gross looking as well. read more

Here, from California, for the Miss USA pageant. Looked up area nail salons, close to the Renaissance Hotel, and saw the good reviews for Gel Nails. The staff was friendly and very welcoming. Everything was clean and the quality of nails were fantastic! Glad we stopped by! read more

The service and quality certainly vaires by manucurist. I have had an attentive manicure that was so well done regular polish lasted 2 weeks. The next time, the manicurist could not care less about her job. My polish was uneven and chipped that evening. The owners do a great job, but their newer workers are not good. Dont go on the weekend. Theyll rush you out of there! read more

Let me begin by saying that I absolutely never write reviews for anything, but I feel compelled to write this one. I went here earlier today with my sister and my friend to get our nails done. We waited for what felt like forever to even get seated and waited on. I chose to get a shellac manicure. If anyone is familiar with shellac, you know the polish isn't supposed to chip until about 2 weeks. Well, it's been about 8 hours and my nail polish is flaking off in huge pieces already. The man who did my nails rushed the process the entire time and didn't make it a priority to do it correctly the first time. He was very careless. I definitely will be going back tomorrow to have it fixed. After that, I will never be returning for further service. Don't waste your time or your money. read more

Love this place. They do a wonderful job I always get shellac on my toes and nails every 2 weeks I get it taken on then new put on and they just shake my nails wonderfully and they are very polite. And I get my eyebrows and upper lip waxed and Kim does a great job. read more

Friendly, clean, skillful. I tend to get ingrown nails if I'm not careful, and these nail techs know exactly how to help prevent that without hurting me. read more

Lauren and I just got pedicures here and she also got a manicure. The staff was very friendly. The place was clean and you could tell that the owners really took pride in their place and the job that they did. The massage on my feet/legs was awesome. I didn't feel like they were rushing. Will definitely return! read more

The staff is nice, massage chairs are great, and the overall experience was good. I got a pedicure and gel manicure. The pedicure was nice, but I was not that satisfied with the quality. My gel manicure was done very well though and I would definitely return for that service. read more

Didn't like how I was treated. They aren't friendly. Half assed my nails and did a rush job. Your money would be better valued somewhere else. Trust me. read more

After a year of searching for a good nail salon, I've found it. The husband and wife team are professional, kind, and efficient.

Minus choosing the wrong times to pop in and waiting for a bit - everything else is fantastic. Kim is a magician. If you don't want to deal with a long wait, going right when they open or on a Monday. read more

This place is great! Moved to BR a little over a year ago and I've been struggling to find a great nail salon.... FINALLY FOUND IT! I got the best shellac mani and pedi! And I was in and out in an hour! read more

I'm not from Baton Rouge and needed a quick place to get a pedi. They got me in right away and did a excellent job! I really enjoyed the hot stones and the time they look on my massage. read more

This is the best place I have been in the baton rouge/prairieville area. They were time efficient and the gel nail polish has lasted 2 weeks!! Usually after a couple days i have chips or scratches but not from here. I will be back!! read more

I am new to Baton Rouge and needed a pedi. Found this place on Yelp and went in about 12:45 today. Very considerate and friendly staff. I don't particularly enjoy pedis as I don't like anyone touching my feet. I told them this and they were very good at making me comfortable. Feet look and feel great. Good job. I'll be coming back read more

Good experience! Went in today for a mani/pedi. Spa pedicure included a nice soak, massage, hot stone rub, and hot towel! Got my manicure at the same time as the pedicure, which isn't my favorite because I can't just relax and enjoy the pedicure... but the manicure was lovely as well. Both nail technicians were very meticulous. I'll definitely be back! read more

everyone is super nice and the prices are the best in town! my nails do lift sometimes but i still like it they dont hurt me when doing my nails!!!! read more

First time in, today- dropped in after my usual place didn't open when they were supposed to... Gel Nails' gain! I'm a fan... my technician really took his time and didn't just slap the polish on. Very happy with my gel manicure :) read more

This is the worst customer service I have ever received from a nail spa!!! I have never been so rudely insulted or disrespected at a place of business in my life. After informing the nail technician of the way that my feet are better positioned do to my physical condition be took it upon himself to insult me, suggest that I should get surgery on my feet before I get a pedicure. (Mind you that I've gotten a pedicure every 3ish weeks for years with no problems from any other salon I've been too) He then continues by saying that my feet are difficult to work with--and hard for him to polish and I should fix that. He then got upset when I put him in check about his remarks saying, "We are from a different country." Well, You have been here for over a decade according to what you just told this other customer so you should be well aware by now not to insult a customer especially if you plan on running or working in the business sector. Never again will I visit this establishment and I wouldn't recommend it to anyone else either. I'm glad I refused to pay the full price, they didn't deserve it for such for customer service and manners. read more

I came here after I saw the sign "Under New Management". A husband and wife run the business now, with their family. My friends and I were extremely impressed with all the work they did on our nails!! I also got an eyebrow wax and Kim did my eyebrows the best I have ever had them done in my life!!! So happy that I found this place. They can consider me a regular, along with all of my friends. read more

I have been twice for the best mani and pedi ever! Kim and her husband are excellent! And the shop is so clean with the highest of hygiene standards! Very pleasant atmosphere too! read more

This place was awful. When I got there, there were only 2 people working. I waited almost 30 minutes with my feet "soaking" before they even started my pedicure. The pedicure was rushed. I think he cut the cuticles for 1 minute on each foot and barely did anything else. Quickly painted them and then pushed me out the door. I'll never go back here. Esp not for almost $30 for a terrible pedicure. Don't waste your time! read more