As expected, this place had one of the best affogatos I've had. I happened to stop by around 4…read morep.m., and it was definitely busy. From what I've seen, it tends to be more crowded in the afternoon than in the morning, and that matched my experience. The line looked long at first, but there are actually two lines you can join, so it moves more efficiently than it seems. From getting in line to receiving my affogato, the whole process took about 20 minutes. Most people grab their affogato and sit along the street to enjoy it before bringing their dishes back. It's a fun, casual atmosphere and well worth the wait if you're in the area.

I learned about Vivoli from scrolling Tik Tok one night prior to our trip. Knowing how much we love…read moreice cream and how much we love coffee, we decided to give it a whirl. We came to Florence on a cruise and probably one of the hotter days of this year. We showed up at Vivoli and clearly the Tik Tok went viral, because it was very crowded. We waited in line and it moved rather quickly. We debated on ordered the regular and the pistacchio, but decided to go with the regular affogato. Upon ordering and entering the establishment, it gave off the cutest old time coffee shop vibe. The staff was working diligently to process orders. We watched this well-oiled machine of a staff for several minutes while they passed out 10-15 affogatos within 30 seconds. We sat on the curb and enjoyed ours in the glass cups they gave us. This was a highlight for us. The creamy gelato with espresso on the spoon was perfect for a hot day. I hope this business continues to thrive and I look forward to recommending it to everyone I know heading to Florence.

Excellent granita and there were so many flavors: mango, passion fruit, strawberry, raspberry, two…read morekinds of Almonds, coffee and more. There are 4 different kinds of sizes to choose from. Tip: fellow travelers, don't get a granita that comes out of a slushy machine. It's not the same and I have seen signs for it. Always look for granita is a colander, similar to where the rest of the gelato is.

Good gelato, not at rome level. the yogurt and rose flavors were nice. accurate. texture was pretty…read moregood too, just felt a little standard

AMAZING gelato. Came here four times during my visit to Florence. I highly recommend stopping by!read more

Great gelato! I tried a lot of gelato spots in my time in Italy, and this one was near the top…read more Very good flavors, great texture - I go the dark chocolate and pistachio (my go-to's) and both were fantastic. I also sampled the chestnut and mint chip, both of which were also great. Highly recommend!

Definitely one of the best gelato's I've ever had and believe me I've had more than my fair share…read moreall over Italy in Europe. The nocciola was fantastic and had whole hazelnuts in it as a little surprise so good! They also make all their codes in the shop at an extra treat.

Best gelato I've ever had, and the line went by VERY quickly. Amazing! Their dark chocolate was…read moreespecially debatable.

The best gelato I have had! It was super close to the hotel and the name and location was cute and…read moredecided to stop by and glad I did! Their gelato is tasty, not overly sweet, made with good and fresh ingredients and if you want to try, they will let you sample. They use the metal containers (which let you know it is authentic gelato) I liked it so much, that I went twice during my stay! I had the lavender and cream and the lavender with dark chocolate. Both were delish!

My second favorite gelato in all of Italy!! This is the real deal, and its absolutely delicious…read more Its open late and everyone who works there is so sweet. Its right across from the duomo so its very charming inside as well. I had the bergamot and lavender flavors and they were spectacular. They were so tasty but perfectly light as well. A must try!

My favorite gelato in Florence. The pistachio flavor was very strong, natural, and nutty…read more They also do affogatos which was cool!

Yum! Thats the review.This was the sweet ending on a wonderful food tour. I got the usual pistachio…read moreI love.

Really enjoyed this place. Tasty and refreshing fare. Not cheap, but very decent quality.read more

I don't know if there is bad gelato, but I haven't encountered it yet. That said, Sbrino is the…read morebest gelato I had in Florence, which puts it toward the top of the list of my favorite gelato worldwide. This tiny little shop has an inefficient system for ordering, which results in more of a line than their should be, and subsequently more of a delay than I'd like in getting the most delicious caramello gelato cone into my face. However, I find it hard to be upset with them once I am eating the gelato. Eating this gelato makes me very happy, and I would like to come back to Florence and eat it every day of my life until I die, fat and happy. (My apologies that my friend is in my photo of said gelato. It's the only photo I took of it, and I understand that no one wants to see his silly face, but I really wanted you all to see the gelato.)

Decent gelato. watermelon had good flavor but meh texture. stracciatella had better texture but not…read morequite there. pistachio was ok.

Such a fun and unique concept!! This store itself is enough reason to come! It's super cute and has…read morelots of seating! Being an avid lover of froyo I was super excited to try this gelato froyo place and was not disappointed! Their toppings and amazing flavors made this place like an Italian Yogurtland but 100x better!

As someone else said, this place is super cute and unique. The decor and seating is top notch, very…read moreinstagramable and inviting. The store owner is so friendly and helpful at explaining things. The gelato isn't your typical gelato because it's self serve in frozen-yogurt machine so you can choose however much you want and it's all weight based. I was initially skeptical - I mean where else have you tried gelato like this? But man it is SO worth the try. The flavors are delicious while the gelato is smooth and creamy. I tried a LOT of gelato in Italy (at least once a day), and this one was one of the few that really stood out.