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    Gell Brothers

    3.0 (2 reviews)
    Closed Closed

    Services - Gell Brothers

    Gutter cleaning

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    5.0
    (2 reviews)
    Pressure Washers
    Responds in about 3 hrs
    4.5
    (3 reviews)
    Roofing
    Responds in about 10 mins
    New on Yelp
    Roofing
    Responds in about 20 mins
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    Direct Metal Roofing

    Direct Metal Roofing

    1.0
    (3 reviews)

    To Direct "Metal" Roofing , we picked your company to replace our shingle roof to metal roof…read morebecause we "BELIEVED" you are expert in "METAL" just like how you name your company. Having a seamless metal roof could be almost all homeowner's dream ; not many could afford unfortunately. Maybe you would never understand the feeling of waiting anxiously and excitedly just to be CRASHED with a nightmare. Few days before your crew was even done on our roof, we received an email congratulating us on the completion of our roof and how beautiful it is. The following is the final amount of $18,075 to be collected by someone . NOWHERE in the email asked if we were happy with the result. ( the roof was NOT even done when this email was sent out) . Clearly this is the SIGN that your company is GREEDY FOR MONEY . My husband called the project manager to stop by to point out what did NOT LOOK RIGHT. He then told us he would look into it but not forgetting to remind us the amount we owed them. We agreed to pay 15k first, then the rest after they fixed my roof. After he collected the 15k, he told my husband there was nothing he could do to fix it. Meanwhile I emailed your company to express my concern and NO ONE REPLIED MY EMAIL. I then contacted Tiny, the project manager. At first, he blamed our roof design, then offered us "200" OFF. If your company COULD NOT FIX a "200" mistake, that really told us a whole lot of meaning behind that. Either you DO NOT know how to fix it, or it could COST A FORTUNE to fix it that is why your company denied to fix it. SHAME ON YOUR COMPANY TO NOT EVEN BEING ABLE TO FIX "200" MISTAKE. Tiny then agreed to come out to take a look again, this time he said he would send a crew out to fix. Few weeks passed by, a crew came and fixed it . I contacted Tiny to let him know, he came out again and asked "ARE YOU SURE THEY DID IT YESTERDAY? IT LOOKED THE SAME". Apparently your company irresponsibility assigned unskilled workers to fix your problem (We would think your company would have to send your best workers out ) Again, Tiny ordered another crew out to fix the 2nd time. The result came out of course it was better than "THE WORST" but nowhere near as beautiful as in the email they sent to collect money. We are now left with a UGLY METAL ROOF for another 30-50 YEARS. Getting a roof done, especially paying so much extra for HIDDEN FASTEN METAL ROOF , is an investment for our house value but now it's ruined by your company. In your company advertisement, it falsely said "nobody installs more residential Metal Roofs than us"; please feel free to explain this POORLY CRAFTSMANSHIP . DO NOT TRY TO FOOL US by saying because of our roof design that was the best we could get. I here attached other company's work so you can SHAMELESSLY compare . We felt HOPELESS in making our voices heard in your company; from being ghosted to MY COMPLAINT EMAILS ( you emailed my husband AGAIN SHAMELESSLY asking for payment). We got THREATEN to put a lien on our house if we refused to pay the final amount. Let us make this clear to you, we agreed to pay the final amount NOT BECAUSE WE ARE SATISFIED WITH YOUR WORK. YOU RUINED OUR LIFE ONCE, WE WOULD NOT LET YOU RUINING OUR LIFE AGAIN BY HAVING A LIEN ON OUR HOUSE WHICH WOULD DAMAGE OUR CREDIT . If you can deny us something so obviously your fault, We wonder what stays underneath those panels where our eyes can not see through . We hope little tiny decent human being in you maybe one day will realize how permanent this can damage people's lives mentally and financially. What if this is our forever home? We would have to grow old with this UGLY ROOF? We shall live with great dignity , as well as a business shall be.

    They Did our roof. Left trash all around the house and we are still finding roofing nails months…read morelater. Do not use these people!

    Gell Brothers - roofing - Updated August 2026

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