The best ice cream I've had in a very long time! I need an excuse to go back!…read moreDefinitely try The Udder Bar!

The ice cream was so good I FORGOT to take a picture of my flavors.... That never happens. The…read morepeanut butter lover in me was so impressed they had a choco-peanut butter option AND vanilla pb option. Both were fantastic. Went with the vanilla pb which was so fluffy and yummy. Also the coffee was so smooth and creamy. Per usual, the husband got the gluten containing cookie dough and loved it. If we lived locally, we'd be here DAILY. Also appreciated the kind staff allowing us to trying probably too many flavors and the cute ambiance.

Excellent ice cream!…read more Poor servers had tons of people to serve. The kid told me he was sorry for the wait and I didn't have to tip. They were working hard! Only a scumbag would not have tipped. Ice cream was great! Good selection of flavors and toppings. You get a lot of ice cream.

Ordered a waffle cone bowl with ice cream, peanut butter, and chocolate covered pretzels. The…read moreperson making it, dropped pretzels on the counter and pushed them in the ice cream with their un-gloved fingers until the finger was literally in the ice cream. They continued to breathe on their fingers occasionally till we paid. We brought it back in to be remade.

So many establishments hire young people for little money as does this creamery at the Promenade…read moreShoppes. We entered and 2 kids got up, came over said nothing, really nothing and after serving us went straight back to sitting and being on their phones. Not even have a nice day on our way out. The ice cream was excellent but the eating areas was filthy. The floor and the chairs...it wasn't an experience we enjoyed. If I owned this shop I would address this.

My sister & mom introduced me to this great family owned/ran creamery on my visit. Love that they…read morelet you sample the different flavors and staff was super helpful & nice. Chocolate brownie ice cream was creamy and flavorful. I'll definitely be back on my next visit.

great people and great ice cream. I go here almost every day. I get Oreo soft serve in a dish or…read morecone. they always overfill your cup or cone so you get your money's worth.

This ice cream was too delicious especially because they had the option to infuse the ice cream…read morewith cereal. Truly a game changer for a person like me who typically doesn't not eat ice cream. I got mine with Cinnamon Toast Crunch Link to my reel here: https://www.instagram.com/p/CzOYednrl-u/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

Excellent. Huge ice cream spot. Really good product super…read morefriendly staff Very clean Outstanding price point $

This shop has a nice selection of ice cream. I recommend trying the Tiramisu flavor. As for…read morecustomer service, the young workers are usually fine, but the older women who work here tend to be a bit surly.

I tried no sugar added NSA toffee flavor and NSA peach flavor with NSA hot fudge and chopped…read morepeanuts. It was good, didn't miss the sugar. Clean frozen yogurt shop, great atmosphere

My friends and I went here because one of my friends noticed that we get a 10% discount if we…read moreattended an escape room from Captured LV. We all seemed to enjoy our frozen yogurt. The place was not busy on this Sunday afternoon, but it didn't help that their air conditioning was down on this very hot day. Their refrigeration for all their product was working fine though. Staff was friendly. I had three flavors and various fruit toppings- guava flavor, cookie dough, and I forget the 3rd flavor but I can tell you it was one of the more unusual ones and probably a creamier or lemony leaning flavored one. Maybe something lemony I think. Toppings were mostly a variety of fruit.

Nice little icecream spot in the Center Valley Promendade. Friendly staff, quick service…read more Interesting flavors. Rich creamy icecream Appeared larger from the outside. My husband and I each got a single scoop in a cup and my portion was noticeably larger. His barely reached the cup edge. My rating rationale +1 Service +1 Food~Taste/flavor/quality +1 Presentation +1 Atmosphere/vibe +.5 Value

I had Batch at MusikFest so I cannot comment to the aesthetic of the business since I got it from…read moretheir ice cream truck. I decided to go with a scoop of strawberry and a scoop of Madagascar Vanilla. They have a limited list of flavors at MusikFest but both of those sounded good on a Very hot day. The strawberry was solid. Had chunks of strawberry in it and it was creamy and didn't have any freezer crystals or anything. The vanilla however was incredible. This had the cleanest "real" vanilla taste I've ever gotten from an ice cream. It's been days and I'm still thinking about it, it's a real problem. I'm sure it was MusikFest prices but 2 scoops was near $8. I'm not even mad about it, that vanilla is worth it and the guy working was very friendly and helpful. Batch absolutely - Didn't Suck!

Very good ice cream…read more Styled like an older ice cream parlor. Very clean. I think they offer a tour is you call them ahead of time. The flavors change often so check the website before you go. You can get all sizes to take home. There is some cool history with the place so check out the website. Everyone is friendly and willing to help. Always busy during the summer.

As much as I want this place to be better; multiple times I have tried it and have been…read moredisappointed each time. Biggest complaint is the lack of the ability to make a good sundae. Always just kids working there which is fine if they had some oversight and management which I've yet to see. Will not try them again you have to be better.

You never knew what you would find when visiting. Very often machines were out of service. The…read moretoppings were a mess. I never saw the same workers more than once. The taste of the vanilla was inconsistent from visit to visit. Ambiance was that of a school cafeteria.

Came tonight at 8:30 pm and the staff was closing up. When I asked if they were closing soon I was…read moretold yes. I said ok what time do you close and they said 10 pm. The available flavors were minimal, even the vanilla was low. Perhaps the manager or owner needs to stop near closing time and discuss customer service.

Frozen island showed up at our company party and they were amazing! True professionals, awesome set…read moreup, delicious desserts, friendly staff and great music. We really enjoyed having them as part of our event and highly recommend their service. They were on time and kept us apprised every step of the way. Thank you frozen island!!

Frozen Island came to my brother's 18th birthday and graduation party and it was incredible! They…read morewere so kind and accommodating to our requests and were really nice people to work with. All of their frozen desserts, boba, fried oreos, and churros were super delicious. They have tons of choices and flavors and everyone will find something that they love. They made the party extremely special and memorable and I highly recommend them for any event!