Kelvin is the best. He's super honest, trustworthy and reliable. All around just a good person,…read morewhich is rare in the business. He's helped me with my veloster more times than I can count, even if I just have a random question about it. Best experience I've ever had with a mechanic.

To give you an idea of how difficult I am about trusting my mechanic--I used to drive my car an…read morehour and a half to my trusted mechanic when I lived in Jersey. Kelvin is excellent at his job. He is transparent and open, reasonable and clear in how he explains things to you. The entire team did an remarkable job on my aging car (160k miles and still going strong). They did not recommend unnecessary tasks that were not critical in keeping the car operational (like a dealer would), and the price for the parts and labor was excellent. I appreciate all of their work, their resourcefulness, and their capacity to work with my schedule to get things done right. I think I've found the place I'm willing to road-trip to so that I can have things done properly. :)

My son recently purchased a 2016 High Country truck from Orlando Preowned, and unfortunately, our…read moreexperience has been extremely disappointing. This was his first major purchase, and we were assured by the dealership that the truck was in mint condition, fully inspected, and had no issues. However, shortly after the purchase, the truck developed serious transmission problems. It ultimately required a full transmission replacement. Thankfully, we did purchase a warranty, but even that has turned into another issue. The warranty company is not covering the full cost, and the dealership has refused to step in and cover the remaining balance. Their reasoning was that the repair shop was charging too much--but that leaves us stuck paying for a major repair on a vehicle that should not have had these issues in the first place. To make matters worse, even some of the dealership employees have told us that this situation isn't right and that the cost should have been covered. However, the owner has refused to take responsibility or pay the remaining balance. The truck has now been sitting in the shop for over a month, completely undrivable. I do want to mention that Jay, our salesman, was great to work with. Unfortunately, beyond that, I cannot say anything positive about this dealership. We feel like we were sold a lemon, and the dealership is not standing behind the vehicle they sold us. I would strongly caution anyone considering buying from Orlando Preowned to think twice.

Contacted them about a Nissan Leaf, did the credit application. They ran my credit and then no…read morecontact afterward. No update, no follow-up. Typical dealership experience, highly recommend going elsewhere.

I have just completed my families fourth (4th) automobile purchase with Paul. I have found Paul to…read morebe professional, helpful and trustworthy. Additionally, he is stern. (Like when I want a car and he researches it to find that it has problems. He won't let me buy it!) Paul has walked me through the purchase of a Hummer, Volvo, Mercedes and now an Alfa Romeo. All have been exactly as advertised. I won't buy another car outside of Autoauctionguy.com again! NOT MY REAL PHOTO BTW!

Great place to buy a vehicle if you don't have a great deal to spend. Most vehicles are purchased…read morefrom an auction and they don't buy garbage, check them out...

What a GREAT business. We have been bringing our cars here for service for years. This review…read morewill probably be very short because everyrhing about theses guys can be summed up in one word, GREAT! If you have an emergency, they will figure out how to get you in. They are very reasonably priced. The service is the highest quality as is the repairs. If something goes wrong they will fix that too. The have earned the best of Orlando for the last 3 years! If you are looking for a great autoshop you may want to consider this wonderful shop.

The staff was friendly and professional from the beginning. The repair quality was excellent, and I…read moreappreciated the honest communication.

I purchased a used vehicle from these guys. The car was in great shape. I expressed some concerns…read moreover one of the salesman that my wife and I were interacting with. The general manager called me personally to resolve any concerns and took full accountability and ownership over the situation. I would hands-down recommend this place. The ownership cares about making a customer feel more than just a transactional experience.

Wonderful Experience with Rich. A very pleasant car buying experience, would definitely recommend…read morethis Dealership. High-End inventory, nice facility, superb customer service, Rich did everything to get me the right loan approval and overall taking in my trade and applied all their incentives with the trade and finance rebates they offer. Gladly all turn out to be just what i have imagined. Thanks Rich and The Team.

Love our 2 teslas. Had a great experience. No bs, no…read morehaggling. Complete purchase thru the app. Streamlined. Same with leasing. Easy, streamlined and no hassle.

This is a completely different experience from when we picked up our other Tesla a year ago in…read moreTampa. The dealership was really small. We did not get the great service that we got here. There is actually a full show room to pick up your new car from an inside location. Our first Tesla in Tampa was kind of parked where all the other cars are coming in for service in the outdoor lot. In the Florida sun it's helpful to have an inside pick up experience. We were asked several times if we were being helped or what they could do for us, and I noticed all of the staff were super conscious of people constantly coming in. This is a location for delivery as well as doing your demo drive. It's crazy that they had 4 cyber trucks. One is up front to see and 3 in the back. Another thing about this location is that a year ago we got a paper license plate from the Tampa location that lasted about 15 seconds on I 95 . Here we got an actual metal plate. We were told after 30 days we could apply for a vanity plate. We live in St Augustine but opted to come to Orlando because there is $1000 cheaper fleet price than in picking up in Jacksonville. We were told each store has their own pricing. This must be brand new because I'm adding this business for the first time but has plenty of reviews on Google. But Facebook doesn't have this location for some reason. Shout out to Destiny for a great delivery process! My car was charged fully when I got it!

My husband and I bought a 2024 Crosstrek Limited yesterday, and the entire experience was truly…read morephenomenal. As first-time Subaru owners, we couldn't be happier. From the moment we walked into the dealership, Marcos G. welcomed us and guided us through the entire process with honesty, professionalism, and genuine kindness. Jon F. in financing and Ramon the GM, were also wonderful to work with and made everything feel smooth and stress-free. Marcos even gave us a tour of the service department, where Fidel took the time to explain how servicing works there and what to expect moving forward. That extra step meant a lot and made us feel really confident and excited about owning our new car. We had such a great time test driving the Crosstrek--it exceeded our expectations in every way. Marcos was incredibly knowledgeable and walked us through every feature of the vehicle. Even though we had already done most of our research, he still showed us new things we didn't know, which we really appreciated. Car buying can sometimes feel overwhelming, but Marcos G. and Jon F. made the entire process seamless and straightforward. We always felt like we were in good hands, and most importantly, we felt they were honest with us throughout--something we value a lot. There was no sales pressure, and the condition of the car was exactly what we were looking for. Because of our experience, one of my immediate family members is already planning to buy a Subaru from here as well. If you're thinking about buying a car--especially a Subaru--I would HIGHLY recommend this dealership without hesitation. And as a bonus, they have great music playing too, which made the whole experience even better.

I really enjoy their new facility. It's beautiful and clean. I come here for my car maintenance…read more Staff is always welcoming and very polite. I prefer to make an appointment. I am in and out promptly when I am here for my maintenance. This is the second vehicle I own from this dealership. I will never go back to another brand or service location.

Sales men are dishonest will sell you a car tell you it's in great running condition to only find…read moreout they clear all the codes and shortly later after you have the car all the engine lights come on now I'm stuck with a car I can't use after paying 6100.00 cash for a car I needed. David Cernance 817-570-7097

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