I had the good fortune to work with Courtney Weaver. From…read morethe minute I walked in I knew I was in good hands. She helped me pick out the most beautiful tile, fixtures, vanity, countertop and shower door, most were custom or special order. I had quite a few issues with my contractor and Courtney was so helpful and patient offering suggestions and swapping what didn't work. It was quite a long process and I got to know her through many months. She would always return my phone calls and e-mails. I would highly recommend Courtney Weaver for any project. I would work with her again.

Not a great experience, actually it was horrible. NEVER.AGAIN. I will NEVER go back to either GPS…read moreor Kohler. I was doing a bathroom remodel and after the purchase, a wrong item was delivered. It was already installed when I discovered the error and not my contractors fault I called to see what can be done and I was told by the sales person they can give me the correct item but it was up to me to reinstall it at my cost. I raised this to the store manager and then to the district office (General Plumbing Supply) only to be told that it was my fault and that I should have checked the box upon delivery. Okay so perhaps maybe, but no one told me when I made the purchase. My advice, when you get delivery, ask the driver to wait, open up all the boxes, remove all the packaging, check the item and all the parts. Not sure a delivery person would wait for that but that is what I was told to do. Oh, and the district manager told me that I got the right item for my project. Hmmm, is he using my bathroom? Does he know my design? Does he know what I need? Don't think so. I was offered NO compensation just, sorry, but this is your fault. Love a business that blames the customer. Buyer beware of these guys, for sure! NEVER.AGAIN....

Great work and very good experience working witb Paul through the process of getting my two…read morebathrooms fully renovated.

To anyone considering doing business with BJ's Floor and Kitchen in Passaic, New Jersey, I would…read morestrongly advise caution. My experience with Vini, the kitchen designer, was extremely disappointing. I was promised one kitchen design and ultimately received something completely different. The entire process became frustrating, time-consuming, and stressful. Although Paul did make an effort to resolve the issues, by that point the lack of communication and trust had already caused too many problems. Unfortunately, what should have been an exciting kitchen renovation turned into a very negative experience. I hope the company improves its customer service and follows through more carefully on what is promised to clients.

My wife and I are in the process of remodeling our master bathroom , and have been to a variety of…read moreshowrooms in search of cabinetry and finishes. After a long day of browsing we happened upon the Alba showroom in Metuchen on Route 1 south. Much to our great surprise, we met Mike Schroeder who we had the pleasure of working with a few years ago when remodeling our kitchen. Mikes professionalism, positive attitude, and experience was instrumental in helping us make a purchase that same day! The promised timeframe was met and we picked up the cabinets shortly after - and are extremely happy with the product. Turns out our design has changed a bit and additional cabinets are needed , so we will be returning shortly to order those( FYI- the flooring , wall , and counter top finish selections are quite impressive as well) I encourage anyone who is in the market for a kitchen/bath remodel to visit Mike and his very friendly team for guidance , they are outstanding!Thanks for all your help Mike, you have loyal customers in us ( and all our friends /family as well) for future needs. Mike and Kathy DeSimone

During a third visit to the showroom, I met a representative from Starmark cabinets. He assured me…read morehe would expedite the door.After a few excuses and smiles, he gave me two numbers to reach him for uodates...NEVER ANSWERED MY REPEATED CALLS AND MESSAGES.THE ORIGINAL DOOR WAS CUT IN HALF IN ORDER TO SHIP IT BACK TO THE MANUFACTURER AFTER THE SALESMAN WAS SPECIFICALLY TOLD NOT TO SO! SERIOUSLY?...After I continued to call the manufacturer, did I get a commitment on when it would be shipped..ONE YEAR and a week, new, replacement door arrived from the manufacturer.Correct shade of white, but poor fitment which caused me to remove shelves to install and adjust. There was no way I would have trusted a third party to do this work. I hired a friend of mine who is a second generation cabinet maker. He had to re-design one of their cabinets which was made to wrong specifications. ALBA did pay for that mistake. There are no more excuses for improving this experience

Great experience at Butler's Hardware and amazed at how much they have expanded the business. The…read moreowner John Butler is a hard working entrepreneur. He knows everything about the business and if he doesn't have an item in the store he is able to order it for you!! Great service and family business!

This store is the personification of the "the little engine can could". I've been going here for…read moreover 30 years and rarely leave disappointed. I love to support local businesses and this one makes it so easy. This small store has a little bit of everything. I'm constantly amazed how many times I've gone in doubting they have what I'm looking for and walk out with something that if not exact good enough. Being a small business, they don't aim to compete on price but make up for it with service and 1 or 2 versions of a lot of different products. Over the years they've saved by backside a bunch of times when everyone else was closed not to mention the drive time to go to Home Depot or Lowe's If your looking for a local store that's delivers well beyond its size, go to Butlers.

It pains me to write this review, as we've done 2 kitchens and a laundry room with Reno. It seems…read morethe top notch quality had had become accustomed to has gone to the wayside. We had a problem with a kitchenaid freezer that turns out to have been a known issue. Fine. Now we've been through 3 ovens. The first was run by the installers for an hour and looked like someone had cooked a pizza inside. It has stains all over it. Second one came completely dented on both sides. Third one was accepted and seemingly ok until a few days later we realized the bottom drawer has a huge dent in it. I've attached a photo. At this point I can't imagine Reno wants to engage any further with us as they've replaced it twice. This just marks a decline in expected quality. We go to Reno for the great service and products, but if we can no longer receive that, we'll go to the big box retailers. Update 9-10-21 Reno contacted me and made it right. Rather than replacing the entire unit again, the dented drawer was removed and replaced. We love Reno's and I want to make it 5 stars but the communication is still lacking. We were supposed to receive a call confirming when the delivery would occur; we were not home but fortunately the babysitter was there to receive the delivery. We will probably still continue to shop there for our future appliance needs. Update 03.02.2026 Unfortunately, past experiences were not one-offs, but rather early signs of decline. As I've stated, I renovated 2 kitchens with Reno plus 2 washer dryers. The microwave I bought there just a few years ago died. I called up and said give me a replacement, here is my credit card. This was in August. Easiest sale in history. Well, Reno proceeded to drag this out into December until they finally just ignored me. The first microwave had a broken fan. The installer said something wasn't right. I called, got another. Same problem. A third didn't even make it into the wall - a floor test revealed it was a manufacturer's issue. Weeks go by and I have to constantly email or call. The next solution was to give me a smaller microwave from another brand. The owner of the company sent one of those cards in the mail "welcoming" me to the Reno family. I emailed him as well - no response. My final note to them was congratulations, you got my money. You will never get another dime. Frankly, go to Lowe's or Home Depot if you want this level of service. There are other boutique appliance shops out there that would be glad to have my money.

We deeply regret using Reno's Appliance. We paid over $30,000 for a high-end appliance package and…read morethen paid an extra $850 for a complete startup package that was clearly not performed properly. Tape was left stuck on the refrigerator and freezer shelving, and I have spent hours removing it myself. We also discovered the bottom drawer was broken, which was either ignored or never inspected in the first place. The lack of care and attention to detail is shocking. The dishwasher was installed without anyone verifying it functioned. It never worked, it could not be fixed, and it took three months of constant follow-ups and arguments to get a replacement. No accountability, no urgency, and no respect for the customer's time. For premium pricing, the service should be premium. This was the opposite. I would not recommend Reno's Appliance under any circumstances.

PROS: The guy in the store is very nice and his selection is organized while the store itself is…read moreclean. Good size parking lot next to his place as well. prices are all competitive which makes this place a good go-to for basic needs CONS: The selection size is not as big as other hardware stores; Ace, true value, and obviously big box stores like Home depot OVERALL: If you're looking for a simple hardware store this is the place to come to. I don't expect them to be as big as the Home Depot, but for basic needs they're good

Professional, enthusiastic, honest and reliable .It is worthy to be trusted and will help and…read moreexplain any of your questions and problems and the price is right.

Toros Tiles provided a superb service when I chose them to complete my kitchen's counter countertop…read morequartz installation. The team was very professional from beginning to end. Big thanks to Adriel and Berna who communicated with me from the minute I entered the store until the job was completed. I highly recommend this business if you are looking for professional work and competitive pricing. Congratulations on a business well run.

Toros workers just today finished our new kitchen countertop, and we have to say that they did a…read morereally good job, the results are amazing, and the workers were fast, very polite, the owner was very professional and nice. The finishing also was great. We are very satisfied with the results and we highly recommend Toros Countertop.

Just moved to the neighborhood, this will be my go to hardware store. Very nice people with great…read morecustomer service. Thank you for cutting my shelves!

I have a one hundred year old house in the Historic Eastside Section of Paterson and had an issue…read morewith an old shower mixing valve. I brought it to Colon Hardware and they had an entire rebuild kit with seats, washers, stem packing gasket and face plate gasket! Couldn't believe my eyes when they dropped it on the counter! Amazing!