Extremely disappointed with the service received or lack of service received from generators plus. Initially called for an estimate. The latest they would meet me was 3pm. I had to leave work 2 hours early and use sick time to meet them. At 3:30 on the day of my appointment they hadn't called or arrived. I called the office to check to find out they had sent the service man home because they had written down my phone number wrong and said I didn't answer. I assured them I was home and please send someone. Service man showed up to my address and said they never gave him correct address. This was about 4 weeks ago. The next week I waited a full week, and called for my estimate. They stated they didn't have it done but would call me back and go over it with me asap. Still nothing. Waited 2 more weeks, called again. Now the lady who answered said she was on a conference call and would call me back to go over estimate this afternoon (3 days ago). I asked if they had my phone number correct and she assured me they did. Still no phone call! I can't even get an estimate from this company who forced me to take time off to meet them! I can't imagine what it would be like trying to get work done. This has been an awful experience and a complete waste of my time. There are numerous other electricians that want my business or your business. If you're reading this review, don't waste your time calling them. It'll be pointless if you want to get anything done. Other electricians or generator companies will gladly answer or return my phone call promptly and professionally. Generators plus gets 2 thumbs down for being a horrible company to work with! read more

Very good company. They came out in the middle of the night in a storm to fix my unit when no one else would! Stan was very kind and patient with me over the phone while trying to get me to reset my unit first incase that was the issue and to save me a call out charge. unfortunately that didn't work. When he arrived he had it running in 30 mins and the unit ran the entire night! and the office girls were very nice! I will be using their services again! read more