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    Gene's Auto Service

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Gene's Auto Service

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    7 years ago

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    11 years ago

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    Haley C.

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    Hillsboro Chrysler Dodge Jeep RAM

    Hillsboro Chrysler Dodge Jeep RAM

    2.6
    (43 reviews)

    I wouldn't give this dealership 1/2 Star! 1st, they took a…read moretrade in with MY name on it and I was not present or contacted until the deal was complete! 2nd, the purchase was made the end of Sept 2025, it's Dec 2 and we still have no legal tag! 3rd, they held the payoff of the trade in so long that it cost US more $!! We had a 5th wheel attachment in the trade that was NOT installed properly on the purchased vehicle. Almost resulted in a catastrophe trying to pull a camper because the attachment was not bolted to the bed of the truck properly. These people have no clue what the hell they're doing! Obviously! I WOULD NOT RECOMMEND DOING BUSINESS WITH THIS DEALERSHIP UNLESS YOU ENJOY GETTING THE RUN AROUND AND BEING FRUSTRATED!! Next stop, BBB!! ​

    I saw an ad on Facebook for 0 down $99 a month on some vehicles. I need to get car with an…read moreinexpensive payment for a family member, so I reached out. I get an email back asking for my information, and I state that it's easier for me to communicate via email, which they did. Mariah is who helped me. I ask about the vehicles that qualified for this payment. They responded with a link to their used car inventory. I then requested information specifically on the vehicles that met that 0 down $99 a month, the person replied that they have "Chevy Nissans Mitsubishi some chargers challengers as well." (Direct cut and paste from her email there.). I was impressed, I asked for some information on the chargers and challengers, and she once again replied with a link to their used car inventory. The chargers and challengers are like $20k cars, so they obviously don't fit into that 0 down $99 a month category, so I call her out on that. Now at this point, we have been emailing back and forth for two days. I ask again and she says she just does scheduling and I will need to talk to a manager. I then ask for my emails to be forwarded to someone who can help me, and Mariah, at that point, just stops communicating. No response, no help, her sole job apparently is to tell people what they want to hear so they will come see them in person. At this point, I have decided to find a dealership that can actually help me instead of wasting two days of my time. Maybe this experience is unique to me, but I've seen enough to realize that this dealership is not for me. EDIT: If anything changes I will update.

    Gene's Auto Service - autorepair - Updated June 2026

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