I have brought multiple, difficult opportunities for the folks to work on! Ever time they greet me…read morewith a smile and a solution or two! I will continue to utize these people! They can be a little bit pricey but they are good.

I've used Gateway Tire for 30 years. Today I went for new tires. There was one man working the…read moremechanic bay. I appreciate the manager Robert (& Jeremy) being kind to costumers but protecting the workload of their one man. To be a great company you need great workers. To have great workers you need management that supports them. I will continue to use Gateway because they have proven to be a trustworthy place. (Across America places are short staffed, it's good to see the staff being taken care of that do show up for work) P.S. I love my new tires

Oil change Seems pretty simple. Not a big deal. Quality rating is zero; why? Well actually I should…read moresay it was great because I had oil all over my engine and my hood and my front fender. So no rust there. The quality of the windshield washer fluid is horrible. I would have told them to not fill it. I just love the smell of burning oil on my engine. OH then they put on the receipt that my engine has oil leaks. Well when you dump oil all over the engine, what do you expect. Then dude cleans it up by dumping washer fluid (from their spigot) all over the top of the engineer. (glad it didn't crack my engine block. Cold water on a hot block is STUPID!). For a PREMIUM price I expect PREMIUM service. The hood wasn't latched all the way; discovered that on my drive on the interstate. I don't want a coupon, I don't want a refund. I do know I am not going back. $130 for oil change? Crazy. Get an upcharge on the upcharge. He didn't ask if I wanted the same oil. He did wash my windows.... First time was ok other than the OVER PRICED service.

From the owner: Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United…read moreStates with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Jackson today.

I sent my daughter to Christian Brothers after calling and speaking with Preston. She had recently…read morebeen pulled for having a taillight out and was concerned that if she went somewhere, she might not be treated accordingly as a female and wanted to go somewhere she could trust. Since she is away at school it wasn't something I could do for her.. Preston set me at ease and she was taken care of quickly, and quite fairly. I will definitely will send her there from now on with alll here automotive needs. These guys are the real deal !!

I gave them one star because there is no option for ZERO STARS!!! If you are choosing them because…read morethey are an authorized repair shop with your car's extended warranty (mine is through CarMax) please stop and explore your other options before you make the same mistake I did....unless you want your 17 year old daughter stranded in the middle of the road at 5 pm on a Friday afternoon...OUT OF TOWN....First off...let's talk about the 3 weeks they had the car to make some repairs...3 weeks due to having the wrong parts sent...of course they blamed some of that on the local Chrysler dealership.....so they fix everything that they said was wrong when I brought the vehicle in, but also recommended a coolant flush with my oil change ...$4900 (warranty covered $1400)...within the next 3 weeks the radiator hose has blown out on her on the 45 bypass....take the car back......they tell me that doesn't have anything to do with their previous work bc the hose was worn.....On my inspection sheet it shows "all hose in good condition " $367 and 5 days later ....because.....Yea you guessed it...that Chrysler dealership had them order the wrong parts AGAIN.......NOTHING IS EVER THEIR FAULT..... ONLY 2 hours after picking the car up from this second repair....i get a call from my daughter that the heat isn't working in the car now.....I call back the next morning and Brian tells me that yes it's possible it's not working due to their previous job so bring it in at my convenience........less than 72 hours after this is when her car completely shuts down in the middle of the road....OUT OF TOWN......I had the car towed to Christian brothers and my daughter tells me that the tow truck driver even made a comment about how many cars he has to take there bc they have messed up on the repairs...hmmm.......so Brian reaches out to me promptly after they open today (Monday morning) and I tell him what happens...he says he will call me after they push it into the bay and look at it.....I remind him that the heat wasn't working due to their previous repairs bc evidently there are no notes that said I called it in Wednesday morning...he also tries to gaslight me and say a technician said the check engine light was on when it left Tuesday....NO IT WAS NOT!!!.....so anyways we are now dealing with a busted radiator that was just in fine condition upon previous inspection......I had the car towed from Christian Brothers to my normal repair shop(who unfortunately doesn't use the Carmax warranty program) and guess what.....the second tow truck company that I used was not the least bit surprised to be towing a vehicle AWAY from this location. If you have made it this far reading my review Thank You!! I am hoping I can help anyone avoid going through this experience! I did tell the owner I would be giving them a bad review , also spreading the word on social media! I hope this helps some other single women not get taken advantage of by an owner and business that obviously doesn't care about their customer.....

Bought 4 tires from them, not even 50 miles on the tires, I had a complete sidewall blowout, called…read moreand was informed that they would not warranty the (CHINA BRAND) tires that they recomended me to purchase in the first place.? I ended up paying full price for a replacement of which they had 1 in stock. Talked to the owner, (Ed M.) and was told if I told anyone about this bad business deal. In his words (There would be a F%*^'n Problem) sounded like a threat to me. But am going to take the high road and let it go. Beware of this Business. (New Owners) *Nothing like the original owners.

While on a cross country trip heading through Tennessee we had a tire blowout on our RV. After a…read morereferral from a towing company Nate sent us help with a new tire. We were back on the road quickly. Reasonable, professional and fast. Thank you for making the situation bearable. Patrick and Tareyn Walsh

Firestone employees were absolute GEMS to me. I was stranded while traveling to Nashville with a…read moreflat tire, and they helped me so much. The part I needed was not even in store, and they got someone to bring the part and fix it for me, all within a few hours. Even though they were swamped with other customers, they valued service and helped me get on my way as soon as possible. I am forever grateful for this store and thank you so much to the people who helped me about six weeks ago!

Everyone was nice and respectful. The overall problem we had was that we made an appointment at…read more10:00am and we got there early and waited for over 4 hours. All we needed was the tires to be balanced. The main guy did meant to us to be patience but we didn't realize it was going to be that long. They told us if we needed to go somewhere let them know and they'll give us the keys. We had a visitation to go to and when we tried to get the keys after seeing we wouldn't get in until another hour or so they told us we would lose our spot if we left. We stayed because we're leaving out of town the next day so it had to be done. I will say they did give us a 10% discount when we asked but overall the experience was not a good one.

We are grateful for King Tire co.. During a cross country trip we lost two tires on our trailer…read more Called around and came up empty handed, until we found King Tire in Jackson. Had two new tires installed in short order and were back on the road. You are life savers folks. Thank You!!!

Fantastic service. Personable and professional. Good value. As enjoyable an experience of replacing…read morea flat as can be.

I have known about them for years, last year I picked up a…read moreLarger than average vehicle, so I knew they were the go to place in town to trust with my baby. Honesty & Integrity are 2 words I would use on how this business was built.

I am so so so thankful to Old Hickory Car Care Center. I took my car to another store in town when…read moreit started making a high pitched squealing sound, thinking it was my brake pads, and they told me that it was actually my ball joints and control arms on both my front tires. They said it was an urgent fix that needed to be done, and quoted me $1318. CRAZY. I decided to get a second opinion from Old Hickory after it was recommended to me by someone who lives locally. I dropped it off around 9:45 am, and by 10:30 am they had called me to tell me that they had found a slight crack in the ball joint boots, but that there was no slack in them or the control arms. The man told me that if it was his car, he wouldn't have anything done to it and that I could come get my car. NOT ONLY did they save me $1300, but in addition, they charged me $0 FOR THE INSPECTION!! The other car place was SERIOUSLY trying to take advantage of me as a college girl who came in by herself. I am so thankful to the workers at Old Hickory and will definitely be back if I ever have any car troubles at all!