Excellent care excellent doctors Providence is fantastic. The nurses are wonderful Dr. Gillespie…read morefantastic highly recommend 100% for support. Incredible Dr.

Worst hospital we've ever encountered. Forced to go to St. Joseph's because of our insurance,…read moreunfortunately. The latest experience was a 7 hour ER wait for a female with severe abdominal pain. No triage done, they take other people first with minor issues (including illegals who use ER as their primary care physician). This is the exact same scenario from a dozen years ago that their ER forced me to endure for 6 hours when I had 9/10 pain from a gall bladder that was ready to burst. They have learned NOTHING. Oh, the female's preliminary diagnosis: stomach cancer. Incompetent, uncaring, and totally mismanaged. It's no wonder that this hospital has one of the highest death rates in the state. Avoid at all costs if you can.

I have been going to this UCLA facility for a little over 8 years now. Thankfully, this office…read moreopened up close to my house, and I no longer have to drive all the way to Santa Monica City. I had a 3:15pm appointment with Dr. Mendoza, on the 10th of this month for my yearly physical. Got there 15 minutes early and Blanca at the front desk checked me in & Silvia checked me out. Both ladies were very nice, helpful, pleasant and polite. For a physical, they don't charge you. By the time I took a seat in their waiting area, which is very clean with complimentary water (hot and cold), my name was called by Christina. She took me to room #10 to do all my vitals. This lady is just AMAZING in every way on every level. She is the sweetest, soft spoken, kind, nice, helpful medical assistant that I know of. She has seen me twice before. Did her job and left. She is also very knowledgeable & compassionate. Next up is my primary doctor, Dr. Mendoza. He goes over my chart/records and highly suggested for me to take a Pneumonia shot addressing that people over 50 are highly recommended to do so, but NOT required. So the ball was in my court. I agreed to take that shot to prevent from other illnesses in the near future. Especially, when I suffered from Shingles not too long ago. Dr.Mendoza is good. He can be a bit more thorough, he is a bit too fast and quick. However, he does know his job pretty well. I wish one day he can address me by my name. Requested 6 different types of blood work and left the office. The entire visit overall took less than an hour. Blood work normally takes 24 to 48 hours for us to get our results. Dr. Mendoza replied/emailed in less than 24 hours. Thank you for that. Christina came back to give me the shot. She was so gentle that I didn't even feel the needle in my left arm. She even asked me if I am right handed or left. Based on my answer, she did what she was supposed to do. It's a 2-story building so I went back to the 2nd floor to get my labwork done. It was easy, breezy. Kenneth, that could have been a little bit more pleasant and slap a smile on his face was not that welcoming like Rosario is. Did his job and I left. Underground parking, very steep, watch the walls not to crash or hit the wall and other cars. 2 elevators working perfectly, and they accept most credit cards, most insurance plans/payments and that's all that I know. Bathrooms are available on both floors and overall the bathrooms and facility are very clean!! This building used to be some movie/celebrity building. They have so many of black and white photos of late celebrities. Too beautiful. Don't listen or read those negative, one or two star reviews. Negative people will always stay negative. Whatever that you do for them, it's never good enough. But they still keep going back to the same restaurants, stores, hospitals, cleaners, gas stations etc.. Blanca also gave me an appointment with Dr. Cheng on 7/24 at 3:40pm. Thank you all very much! Our health is in THEIR HANDS!

My experience with Dr. Mariya Nercessian's office has been one of the most frustrating healthcare…read moreexperiences my family has ever had. It is offices like this that unfortunately damage UCLA Health's reputation. The problems began when a medically necessary Vitamin D laboratory test ordered for my mother while she was undergoing long-term anastrozole therapy for breast cancer was billed without the diagnosis coding and supporting documentation necessary to demonstrate medical necessity. The result was a Medicare denial and a bill for $306.60 that could likely have been avoided had the claim been properly documented in the first place. When Noridian Healthcare Solutions, Medicare's Administrative Contractor, requested my mother's medical records from Dr. Nercessian's office as part of her Medicare appeal, the situation became even more concerning. On June 16, I sent an urgent MyChart message with a detailed legal memorandum explaining that Noridian had requested my mother's medical records from Dr. Nercessian's office and asking the office to respond promptly. Later that same day, I received a reply from Dr. Mariya Nercessian's staff stating that the office had not received any request from Noridian. I immediately attached Noridian's own letter - which clearly stated that records had already been requested from the provider - and asked the office to search every appropriate department and contact Noridian directly if necessary. After that, communication stopped. On June 17, I sent another detailed message asking the office to search records, billing, laboratory, pathology, referral, and administrative departments because Noridian had already confirmed in writing that it had requested my mother's medical records from Dr. Mariya Nercessian's office. Then...nothing. By July 1, approximately 10 business days later (excluding weekends and the Juneteenth holiday), I still had not received a response. I was forced to send yet another MyChart message pointing out that UCLA Health tells patients to expect responses within approximately two business days, yet my message had gone unanswered far beyond that timeframe. I requested only a simple status update: * Had the Noridian request been located? * Had my mother's medical records been submitted to Noridian? * If not, what was being done? Again, no response from Dr. Mariya Nercessian or her staff. As of today, July 8, 2026, despite repeated, polite, detailed, and well-documented communications, there still has not been a response addressing these questions. What makes this especially disappointing is that this unnecessary stress was placed on my family immediately after my 72-year-old mother had recently undergone pacemaker implantation. At a time when our focus should have been on her recovery, we instead had to spend weeks trying to persuade a physician's office to respond to Noridian's request for my mother's medical records and answer basic portal messages. Patients understand that physicians are busy. What is much harder to understand is: * failing to submit appropriate supporting documentation for a medically necessary test, * telling a patient no request had been received from Noridian when the patient could provide documentation showing otherwise, * failing to investigate thoroughly, * failing to provide timely status updates despite repeated requests, and * allowing a time-sensitive Medicare appeal to languish while the patient repeatedly sought answers. Communication is part of patient care. Unfortunately, Dr. Mariya Nercessian's office fell far short of the standards I expected from UCLA Health.

Super kind and organized. I really appreciate how easy it is to get into to see them and all the…read morephysicians are excellent even the bloodwork super easy!

Love the you can do all your test in the same place and it's fast and the Drs are politeread more

Excellent care excellent quality excellent office experience excellent staff wonderful nurse…read morewonderful type of care from morning till tonight I can't say enough about the nurses and the type of care they give wonderful space I love these nurses. They're really wonderful.

I must say this Providence Saint Joseph Medical Center is ONE of the best hospitals/facilities In…read moreSFV!! I have been there numerous times to visit friends, neighbors, and a few family members. On the 20th of this month my son had a hernia surgery for the second time around at this hospital within 3 years apart. He has been here once before for the same procedure/surgery, but was seen by another doctor who had retired. My husband took him to the hospital around 8am and the check-in process was seamless, timeless, and effortless by the front desk. They took his vitals, signed some paperwork, and got to business. It was a laparoscopic surgery and anesthesia was required to give him 3 incisions to get where they needed to get into. The anesthesiologist did a flawless job and my son went to sleep within 60 seconds. They even played his favorite song by his favorite artist. Dr. Michael Robinson did a fantastic job by operating on him and my son speaks very highly of him, his work ethic, knowledge, professionalism, and kind demeanor. He was patient, pleasant, explained the pros & the cons and the rest is history. Nurses were constantly around my son making sure that he was doing well, taking good care of him by talking to him, and giving him solid food such as small sandwiches, chips, jello and vanilla pudding. In my opinion that is a lot of food for someone who had just had surgery. After the surgery, they took him to the recovery room and made sure that he was being supervised for 3 hours. They sent him home that same day, since it was an outpatient surgery with rules/instructions to follow, pain killers and wished him a safe & speedy recovery!! They have a cafeteria, vending machines, gift shop, plenty of parking spaces, lots of clean restrooms, including the surgery room. Hospital was SPOTLESS CLEAN!!! We would like to thank Dr. Michael Robinson, all the nurses, especially Suzanne & Minu for their caring, hospitable attitude, and last but not least St. Joseph Medical Hospital!! Thanks a BUNCH!

Large multipurpose medical building located directly across from Providence St. Joseph's Hospital…read morein Burbank. This building houses multiple medical facilities and doctors... as well as an Urgent Care on the ground floor. There is a large parking garage within the grouping of two additional medical buildings, as well as two hour street parking (although it's difficult to find a spot). The grounds are minimalistic but there are lovely little outdoor nooks with sculptures and water features. Just wish parking situation was better. We already pay so much for healthcare. Paying for parking is just an insult to me.

This is about the phlebotomy draw center at 601 S Glenoaks (#401). This place does not maintain…read morebasic sanitation guidelines, which is alarming. I know, because you can see everything from the waiting room which has no privacy for the patients behind glass walls. I had to wait 30 minutes so I saw a lot. They *reuse the same tourniquet* for every patient, without sanitizing it. The chair arms are never wiped down. The tray is never cleansed. Basically - nothing is cleansed between patients. This is a huge violation of the CDC. I'm not sure how they got clearance to operate, as any sort of inspection would have shut them down immediately. When they encourage you to get your blood drawn at their own facility because "Quest takes too long" - do not go here, it's too risky to your health.

Came to check the reviews, was not surprised at all. There…read morehas Not been a single time where I have called them, and they have made me wait weeks for my appointment. Not once, ONCE, I have seen anything useful from the employee, or the doctors. When you call them, they don't have any "availability" for months, where legally they are required to take walk ins. I just called them today, to see if the doctor could do their job and help me, but the "doctor" is booked for 3 days? I will be doing a complaint with the department of health and start an investigation on this location, after changing my doctor of course, something seems off. Save yourself time and effort, don't go here. This place needs to be shut down, they need a completely new management there.

They were so nice and quick. Not what I expected after reading the review. Thanks for being there…read morewhile I was on vacation and helping me out!!!

Customer service LACKS at this urgent care. Not only the front office staff, or MA's, but also…read morefrom some of the Dr's & especially PA, Kam Wong. He is rude & I incompetent. If you dare ask any questions, he responds in a condescending manner. His own words, "I can't answer your question. I just wouldn't know how to answer you. " Why is he even here practicing medicine? The majority of the times I come here, they take in others before us and we're here for over an hour or two. This place was empty today. Only one person before us and then someone else came in a while later only to be seen first. I brought it up, and all I hear is "you'll be next". No accountability, no professionalism, no empathy. They give the vibe like It is, what it is. We don't care about your concerns or feedback.. I've been here since 4:14pm. It's now 6:31pm and still waiting. . I would understand if it was busy, but it's not. Unreal!!! The only Dr. we really like a lot here is Dr. Varma. Unfortunately, she isn't here today. She knows how to treat her patients. You can tell she likes her job. The rest seem miserable and they make your visit here just as they appear to be. If you decide to come, I don't recommend you get seen by the PA. He's awful. Read all the negative reviews. They aren't lying.

I have known Dr. Micky for many years. My kids were still little and I was so happy to have found a…read moredoctor who came from Germany as well. She is so great to work with as a doctor. She has a very open and fun personality which makes it easy yo talk to her. She explains everything very well and makes sure the kids feel heard as well. She knew what was in the charts, had the history of my kids straight and was very smart about dealing with the numerous issues my older daughter developed. I can not count the times I had to contact her to get advice or help with something. She would ALWAYS answer within less then 24 hours and would have an answer ready. She would not hesitate to give assistance even when it was a lot of work to write something. She was such a pillar to lean on while my by now teenaged daughter was struggling a lot with mental health and other issues. Dr. Micky has been a strong part of our network we've built to keep our kids healthy. Unfortunately our insurance situation changed so we can't keep her any longer. The kids are 17 and 19 by now but I wish we could stay even for the last few years. You can trust that Dr. Micky will make decisions with your kid's wellbeing in mind. Thank you so much for all the amazing help you've given us. Dankeschön!

First off I will say that my children have been under Dr. Micky, Dr. Bender, and the rest of the…read morepediatricians' and PA's care for almost a decade and we could not be happier with every single medical provider at this office. They are caring and knowledgeable medical professionals. I've generally had no complaints up until recently. It seems they have switched medical groups and now it is nearly impossible to get through to the office. Trying to reach the office feels like calling the IRS. It feels like I'm on hold for hours every time I try to call in. I hope this is rectified soon because if I had a more pressing concern or even just to ask the staff a question, I am not sure it will happen in a timely manner.

They literally cancelled my appointment because they scheduled me on a day they're doctor is out…read more Terrible desk workers can't even get an appointment going

The trick is to park in the parking structure one street over and walk to this building--parking…read morehere is a nightmare. Also, the elevators are slow as fuck, and the halls feel haunted. The stairwell is a rape trap, so women--please be careful.