Can't ever talk to anyone My spouse is not getting the care he needs. No water half the time. I'm…read morein a nursing home recruperating after a accident. I need to know my husband is getting proper care

These people are serious about rehab. My sister was bedridden due to…read morecancer treatments. She wanted to be able to use a walker in her own home. She received two physical therapies every week day and gained her strength back to be able to function on her own. The food was usually very good per my sister. The only problem I saw was the physical therapy people coming in while my sister was eating her lunch or breakfast and telling her it was time to work out. My sister is so underweight that she should never be made to miss a meal. The therapist told her that if she refused PT, she would be written up and insurance may not pay. She started having food delivered so that she could eat when she wanted and be ready when they came for her.

We highly recommend Bellaire at Devonshire. Our aunt lived here for 1 1/2 years, until her recent…read morepassing. The entire staff is attentive and caring. They clearly take their jobs/careers seriously. The facility is very clean and well maintained. If you are looking for a place you trust to take care of your elderly loved one, Bellaire at Devonshire is that place.

From the owner: Bellaire at Devonshire is a state-of-the-art senior assisted living and memory care community…read morelocated directly between Charleston and Huntington, West Virginia. At Bellaire, we strive to offer the best quality of life for each resident with our excellent professional care, innovative technology, and a comprehensive amenity package. Bellaire offers the best, specialty Memory Care programs for the Huntington/Charleston region and daily care assistance is provided by our compassionate certified staff that is specially trained to care for individuals with with Alzheimer's and Dementia. Bellaire's senior care community is designed for safety, security, and comfort which ensures peace-of-mind for our residents, and the ones that love them. Our entire community is senior-friendly, and every suite has an emergency alert that notifies the staff on duty that assistance is needed.

Please do not think about putting a loved one at this facility in the memory care unit. If…read moreadministration treated my family so poorly during the initial intake, I hate to imagine what kind of care she would have received while under their watch. The "nurse manager" was the absolute worst. During a time when a family needs care and compassion the most, please look elsewhere!

so sad to see how far this facility has fallen in the last 2 years. there are very little…read moreactivities other than coloring and watching TV. the hallways smell like an outhouse. the patients get zero choice in beverages at meal time and no choice at mealtime. prices keep going up and care keeps getting worse. don't bring your loved one here

charged extra for nursing care and did not provide it. Stated my Mother was eased to the floor…read morewhich was obviously not true. she had a cut on left leg and major skin tear on right leg which still has not healed. Short staffed with some staff (perCNA) working as CNA, housekeeper's , and kitchen help. Raryhas a nurse on night shift

Elderly Care the way it should be…read more My 95 year old aunt stayed here very briefly after a lengthy hospital stay. Unfortunately she passed away but came to enjoy the staff and facility during her few weeks there. From a family perspective, they are great to work with, very understanding and flexible. Can't say enough about the care she received. They were attentive, patient, and compassionate. There's a special place in Heaven for the people in this industry and I'm thankful we found them at Country View.

This place is the biggest fucking joke I've ever seen. They won't hire enough employees to keep the…read moreplace staffed and they are very rude. There is normally only ONE person there work my and taking care of 13 or 14 people. My mother had to wait FIVE HOURS just to get her insulin. Are you kidding me? Had to wait while the dumb bitch in the nurses station sits there on her fucking phone. Absolute horrible. Would rate lower than one star but it wouldn't let me.

we used Visiting Angels for both of my senior parents until they passed. The workers were always…read morecompassionate and respectful to my parents. The office worked hard to get replacement when the regular workers could not be there. they engaged with my parents in conversation, which was very important to them. caregivers did tasks that were necessary to alleviate concern on my end . Anytime I had a problem they worked hard to alleviate it. The office staff was very friendly and helpful.

I used Visiting angels for about 1.5 years to support my father who had alzheimers. I would NOT…read morerecommend them. I realize there are few options so you may not have a choice. They are one of the most expensive options in the are- so you would expect they would receive good care. This is not the case. The majority of the hourly rate goes to the blonde ladies who run the office - of the $36+/hr I paid, the majority of the caregivers made $12-$14/hr. You have to cycle thru the caregivers to find the ones you can count on. They staffed my shifts with many caregivers who lived 1.5+ hours away - they would show up once and never come back (of course - it isn't worth $12/hr for a 4 hour shift - when you have to include gas, travel time etc). This isn't the staff's falt, it's the agency's fault. And then I had to waste time training these people who never came back. If they tell you they care coming to do a "meet and greet" with a new caregiver, it means they have never met this person, and they are meeting them right before they start with you to "train" them on their system and give them their id's etc. They have zero track record with this person. None of these people who were "meet and greet"s worked out for me. So you have to pay $36+/hr to cycle thru to find the better caregivers that hopefully you can count on. I lost two decent caregivers from that agency because they were treated so poorly by the main staff. Eventually, when I realized how they worked, I started asking - has this person worked for you before? The last staffing I was told - yes, this caregiver had worked for them before. As it turned out, this was a bold faced lie. The caregiver lived 1.5 hours away, had no training as a caregiver, and showed up only for 1 shift - which was a waste of my time and money training him. He had never worked as a caregiver before - not with Visiting Angels, not with anyone. When I called to say - you lied to me, I was understandably upset. I put conditions on who I would have come - that I know how long they had worked for them, what their background was, etc. This was not welcome by visiting angels. When they realized I was no longer going to pay to cycle thru their caregivers, they fired me. Which of course was a gift. Another lovely bonus was the time one of the blonde ladies showed up to "check on my dad" while the caregiver was here. I was working in another room. I had never met her before and neither had my father My father was in the bathroom getting ready. As opposed to waitin until he finished shaving, dressing etc. she had the caregiver bring her back to his bathroom. No one asked my dad's consent. They do not offer the basic human respect to to their elderly clients. You may not have a choice. Just know what you are in for and be deliberate when working with them. They will pimp you for a 5 star review. And you have to pay right away - they will not wait for reimbursement from your Long Term Care insurance provider. So you have to front all the money. In hindsight, it would have been better to find an independent caregiver.