Times on maps are inaccurate. I got there a bit before closing because according to the maps they…read morehave 40 minutes before closing. They would not talk to me and ignored me. I tried to tell them the maps time was wrong and they said there was nothing they could do.

Extremely expensive, some of the techs are decent but others are unprofessional. They will lie to…read moreyou when you call about equipment rental, what it costs and what it entails. Impossible to get a straight answer from anyone who works there. Oh and it goes down every single day. Speeds are no where close to what you pay for. Not to mention you have to pay for the most expensive package to get out of the pitiful data caps. Do not waste your money

Is it possible to give 0 stars?! I have had an issue with getting my cable started for a week and a…read morehalf now. I have talked to 20+people and resorted to using the online chat to document the horribly unbelievable customer service. The calls get dropped, transferred and there never seems to be any supervisors available. Do NOT use DirectTV.

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

Service is THE worst if you try to cancel. Waited on hold over 45 minutes to get a person to…read morecancel my service. The rep was pushy and rude. Then I got my new bill which was for a full month of revise when I only have 10 days before disconnect. Tried their "chat" on line and was told I'd have to call the cancellation number again. DO NOT SIGN UP FOR DISH TV EVER!

Their service is horrible and the hidden cost are crazy. I would never recommend this service to…read moreanyone. Even trying to cancel service I had to call for two days and sit on hold for 41minutes and 17 seconds. Very frustrating!

HORRIBLE CUSTOMER SERVICE! RUN AS FAST AS YOU CAN!! My 85 year old mother has been without…read moreinternet and TV for going on 4 days. Tech came out after 3 days and said the issue was created by another department within Mediacom. It was a known issue in apartment buildings. Other seniors in my mom's building were without internet, tv and phone. God help them if a senior without a phone has a medical emergency! They said they could not classify it as an outage which would get someone out sooner. It is a "maintenance" order and will be out in 48 hours. The public is not allowed to talk to the department that classifies whether it is an outage or not. The public is not allowed to speak to the maintenance department. Terrible company!

Poor service. Constantly down. Raises prices every other month, but I haven't consistently had…read moreworking internet in about 2 years. When I've called asking for a refund for the time my internet is down, I've been told they'll only issue a refund if I reported my internet down in advance. Then, if u report my internet down and ask for a refund, I'm told they'll only issue a refund after the outage has been fixed and I'd need to call back at that time. The only reason I'm still with them is because I currently have no other offerings where I live. I'll be moving on as soon as an option opens up for me.

I don't write reviews, however, Verizon deserves a "shout out". For the past 15 years, Verizon has…read morehad the most reliable network coverage for us. We have the family plan and it is much better than their competitors. Our family has been with Verizon for more than 15 years - each year comparing to their competitors. Our go-to guy at Verizon is Khai for the past 15 years. Khai answers our questions and finds us the best rates possible!! Ask for Khai at Verizon and see for yourself!!!

Horrible customer service! Not sure if it's pure laziness or just they hate their customers, hate…read moretheir job... can't quite put my finger on it! I continue to come to this location and continue to have absolute dog shit customer service. I think they receive a Christmas bonus for NOT helping you because that's the only thing that makes sense. Literally go to any other Verizon or better yet just switch to Straight Talk. Probably better!