HORRIBLE CUSTOMER SERVICE! RUN AS FAST AS YOU CAN!! My 85 year old mother has been without…read moreinternet and TV for going on 4 days. Tech came out after 3 days and said the issue was created by another department within Mediacom. It was a known issue in apartment buildings. Other seniors in my mom's building were without internet, tv and phone. God help them if a senior without a phone has a medical emergency! They said they could not classify it as an outage which would get someone out sooner. It is a "maintenance" order and will be out in 48 hours. The public is not allowed to talk to the department that classifies whether it is an outage or not. The public is not allowed to speak to the maintenance department. Terrible company!

Poor service. Constantly down. Raises prices every other month, but I haven't consistently had…read moreworking internet in about 2 years. When I've called asking for a refund for the time my internet is down, I've been told they'll only issue a refund if I reported my internet down in advance. Then, if u report my internet down and ask for a refund, I'm told they'll only issue a refund after the outage has been fixed and I'd need to call back at that time. The only reason I'm still with them is because I currently have no other offerings where I live. I'll be moving on as soon as an option opens up for me.

Every time I have gone into the Moline store, I'm always greeted and helped as quickly as possible…read more The staff is friendly and knowledgeable and I can honestly say I've had a great experience every time.

Wanted to upgrade my phone on our existing account. Was greeted before I was five feet in the front…read moredoor. All staff helpful and up for conversation about pros/cons of phones available to purchase. Was out the door with new phone in an hours time after quick demonstration of my new phone.

I had to replace a product. When meeting with Chantell Gebert she helped me find a good…read morereplacement, as well as helping me make some of the changes that met my families needs. I recommend working with her for any future needs. Randy Augsburger

Was having trouble with my old I phone 6 and decided to go into the store for help. Want to give a…read moreshout out to Ronesha! She was so thorough and knowledgeable. She made me comfortable asking a lot of questions about a future upgraded phone purchase. Ronesha is an asset to Verizon and I will be back to give her my business. Thank you very much.

jace is a woderful representative of us cellular. she is…read morevery helpful in every aspect. i recommend that she get a better pay for all of the hours she puts in jace excels in her ability to help her customers with all of their vast variety of problems and questions. her knowledge is very extensive and impressive.

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

They just wander around and stare at you. Despite checking in they just sit on their phones and do…read morenothing. 2 people being helped, 4 employees standing around doing absolutely nothing. Do yourself a favor and just skip this store. Verizon needs to hire better.

horrible manager. Our sales person said to come in at a certain time to get our new phones…read moreactivated. We went and it was not on the manager's iPad. The manager would not help us and that we needed to make an appointment through him. He wouldn't even talk to the sales person who was right there. The store was totally empty. He said the next slot was in a few days. I needed to go out of town so we had to go to an independent phone dealer, wait 45 minutes till they got back from, and pay on top of the typical activation fees extra to get our phones. they also sold us a phone case that broke right away. Next time I had a problem I went to the Davenport store. Extremely nice people.

just the worst...they totally blew off my repair appointment and left me waiting at home all…read moreafternoon. no apology at all and then act like i'm the bad guy when i got mad.. liars and promise breakers. dont waste your hard earned money here. This is the Davenport Iowa location.. NOT CALIFORNIA

From the owner: Genesis Satellite Center has been proudly serving the Quad City, Iowa City, Des Moines, and Peoria…read moreareas . We pride ourselves in providing the best service and entertainment experience to our customers. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with unbeatable value and local service. We are also an internet retailer of Exede & Centurylink, with the capability to bundle services. Call us today and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).

AT&T has the worst internet service! I'm on prepaid and have the highest plan level. I'm always…read moregetting bumped off the internet. I get 2.5 GB and I'm suppose to get 5 gb. It's frustrating and annoying!

They are a bunch of shysters that try and force you into AT&T products. They don't explain anything…read moreto you about their products and services and then after you've already signed a contract they come back with something that was in the contract that they never told you about and then told you that you have to buy AT&T products in order to keep your promotional rate. But you can't drop their services cuz you're still locked in contract even though they change the terms of your agreement. Stay away not worth all the hassle.

Bianca helped us yesterday and we were very pleased! She helped us and explained everything very…read morethoroughly. I will definitely be returning to see her and recommend the Bettendorf location for sure! Quick, professional, & friendly! Nicole & Jeremy Bettendorf, IA

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.