Just moved here and have seen a few departments at ERMC. They all seem very kind and professional-…read morethey really go out of their way to help and make you less stressed about being there. Nobody likes going to the doctor. I enjoy the conversations with all of the staff and doctor's and they seem like they really really care. Highly recommend.

I have been going here for 50 years. If I have a choice, this is always my first choice. I have…read morealways received, prompt, courteous and competent service. They go out of their way to ensure you receive the proper care; and there is rarely a wait. If there is something beyond their capacity, they will not hesitate to refer you. They know the best place to refer you so that you receive prompt care. I get all of my testing done there without the horrendous wait that other facilities experience.

I arrived 40 minutes early for my appointment. Sanitizing lotion was readily accessible. The Staff…read morePerson at the front desk acknowledged me right away and greeted me warmly! We had a moment of confusion concerning my gender, but the Medical Staff was only unfamiliar with my paperwork dilemma. ("Is this an Insurance form or a Medical Form?" is the sort of question a Non-Binary person has to ask when there is only a binary checkbox and it is almost never labeled with the correct terminology. Obvs, nobodies fault stuff like that happens all the time. :) The Medical Assistants were all quick, efficient and genuinely pleased to be of service! They got me in early for my appointment too. I won't say my Doctor's name, but they were openly and respectfully curious as to how they might be of service to a Transgender Person, when so often the past told a different story. :( My Doctor addressed my every concern and meeting with them was very pleasant. The fish tank next to the check-out desk has an _Actual_Literal_Sea_Urchin_! They are very black, except for their orange rude part, and about nine inches across. The Staff Person at the check-out desk was friendly and enthusiastic! They walked me through every step of the check-out process with a smile! The Medical Assistant thanked me for coming in today! I am totally 100% assured that they will follow up with me at every opportunity and that our relationship will continue to be successful and pleasant.

Wrong prescription was sent to pharmacy…read more Was on hold for a total of two and a half hours, to be told a nurse would call me back. She never did, went there the next day in person and spoke to a nurse practitioner (Beth)who changed the prescription. Her attitude was horrible, told me I was rude for asking to speak with someone in person. She said that my situation was not an urgency, and that it was rude to show up in person to ask for the correction to be made. Then she went on to claim that the reason behind their ineptness was lack of employees. Let me be frank, she is an awful person with a passive aggressive attitude who should not be allowed to speak with patients. Please avoid this place

Dr. Coleman is an amazingly nice woman and is very kind. However she must overbook herself quite…read moreoften. We are currently on two hours of waiting and have had to wait upwards of 4 hours before. If you are looking for a prompt office this is not it.

Plan for plenty of time when you want quality care. When you choose Dr. Coleman, you will be heard,…read morerespected and involved in your health care. This is a caring practice; not an assembly line clinic.

This is the second physical therapy facility I have been sent to for the same injury. They…read moreperformed their own assessment of my injuries before receiving what the referring doctor felt the issue was. Their treatment plan based upon their assessment has provided me more relief in two weeks than in 18 visits with the prior physical therapy facility.

Wertz physical therapy helped me when no one else could/would. They treated me with respect and…read moredignity. Even though my masses kept spending, they helped me take back my life. First we started slow, I had no idea what to expect. As I was able to tolerate more treatment, they helped me incorporate techniques I could do at home and really supported me through the whole process. Even though I was referred to University of Michigan specialty care. I have contemplated going back for physical therapy because they are so good. I hope this helps you in your health journey. Sincerely, Rose

After rotator cuff surgery I just finished 3 months of physical therapy at Arch and I highly…read morerecommend this place. First off the receptionist was very friendly and always greeted me by my first name. The first therapist I met was Emma and she got me started on my treatment. Next I met Micky who was very highly skilled at her profession after guiding me though my treatments she gave me the diagrams on paper so I could do them at home. I am an old man very hard of hearing and every worker there understood and all treated me very well. If you choose Arch physical therapy I am sure you will be very satisfied Ronald Root 07/09/26

This a wonderful place to go if you need physical therapy. The staff is knowledgeable and very good…read moreat what they do. They treat you like a friend and are always laughing. I've gone there several times for different injuries and have always been pleased with my results. Highly recommend this facility for physical therapy!

I was referred to ORS the first time for my lower back. The second and third referrals were to…read moretreat my shoulder and balance issues (Vertigo). Aaron, Jessica, Phil, and Russ at the Leslie office are wonderful to work with! I have always had successful results after therapy. I won't go anywhere else!

I had such a wonderful experience at ORS in Leslie my home town. The techs Russ & Phil are…read morewonderful and always so kind and helpful, my son Russ and such a cool kiddo. Jessica & Mike were awesome and Aaron fixed me right up with nothing but smiles and warm vibes. Without ORS I'd still have a foot issue, I have full mobility of my foot. Only took a month. I highly recommend them. Thanks for service. Keep up with one of the best business in leslie!

I've been using MMP OB/GYN for several years (and through three pregnancies) and have been…read moredelighted with them. Dr. Takyi delivered my first, Dr. Herta my second, and I'm currently pregnant with No. 3. Dr. Herta is my primary OB, and I love her, but I've liked all of the OBs, NPs and the CNM that I've met there. The nurses are fantastic (one in particular always goes out of her way to aak about my kids), and the front desk staff has always been friendly and helpful. On the occasions when I've had a problem, someone has always gotten back to me right away. My current baby has given us a lot of worries, but whenever I've called in with a question or concern, they've gotten me in right away for a checkup (and ultrasound, if necessary). A good friend also went through a pregnancy with some unknowns (due to her own health issues) with Dr. Herta and was very happy with her. MMP OB/GYN is definitely known around town as one of the more natural childbirth-friendly practices. In the two deliveries I've had with them, there were minimal interventions (as per my request), and I felt like both were fantastic experiences. My only complaint about the practice is that it can be a little difficult to get in, particularly to see Dr. Herta, of you aren't pregnant or having a major problem, or if you're a new patient.

My husband and I made MMP our primary care provider when we first moved to Lansing, because they…read moreaccepted our insurance and had a location close to our home. I really wish that we had shopped around more. We've both seen several different doctors, because it can be difficult to make an appointment with the doctor they assigned as our primary care physician. After initially seeing him for my physical, I returned two weeks later for a pap smear and he didn't remember me. With a few exceptions, the staff do not come across as friendly, and I usually feel like I'm inconveniencing them simply by being there for my appointments. When I've brought health concerns to the doctors I've seen, they have repeatedly dismissed or ignored my reports, sometimes allowing treatable conditions to worsen before they take them seriously enough to treat them. When my husband developed sciatica, he received no advice or treatment at all until his third visit to seek treatment. He was simply told to wait and see if it went away, despite the fact that it was causing him a great deal of pain. When he was finally referred to a physical therapist, his pain decreased drastically and he has been able to maintain the improvement at home. MMP has been singularly unhelpful compared to the various other doctors/facilities I've used in the past. We're moving soon, and I can't wait to shop for a doctor who'll actually be able to see me at appointments and who will actually treat me promptly if I'm sick or in pain.

As a person who enjoys being physically active, having physical pain and an injury that limits…read moremobility could make one feel down and demoralized, but not while attending Ascend! Beth was so encouraging that I would heal and be active again, and she was amazingly skillful in zoning in to the areas that needed to be stretched and strengthened. Beth and Francesca are such bright, shining, positive people that it was impossible to feel down during this period of healing! Now that my treatment is complete, I am moving so much better!!! Complementing the treatment was thier remarkably kind, compassionate, supportive, and FUN personalities!! I loved every minute at Ascend and while I'm doing so much better, I'm sad my time with them has come to an end.

I started treatment in April of this year. Since then I have had significant improvement. Beth's…read morediagnosis was spot on. I really enjoy going for my treatments because I always feel so much better when I am done. The staff is amazing. I was lucky to be a part of Jessica's training. Alexis is wonderful and always very accommodating to my needs. I definitely recommend Ascend for your physical therapy needs!