I don't go to office supply stores very often these days, but when I do, I prefer to visit Office…read moreDepot in Deerbrook Mall. They have almost everything I need for the office, and I have always found the staff to be friendly and helpful. During my most recent visit, I was looking for a Canon magenta ink cartridge for $14.99. However, the store only had the XL version available for $33.99. The physical size is the same, just that the XL contains more ink. A staff member who was assisting customers in the store approached me and asked if I needed help. I explained the situation to him and asked whether there were any promotions available. He suggested that I ask the cashier to match the web price. I recognized the cashier, a tall man with long hair whom I have seen several times before, and he is always nice and kind. He honored the web price, which was $24.99 instead of $33.99! I also asked him about their ink cartridge recycling program, and he patiently answered all of my questions. If you are signed up for the Office Depot Rewards program, you can earn $2 in rewards for each recycled ink or toner cartridge, up to 10 cartridges per month, after you make a $10 qualifying purchase that month. I have learned online that they have offered this program since 2003!  I immediately recycled 10 ink cartridges that I had brought with me, earning $20 in rewards that would add to my account in 24 hours, which I have 60 days to use. Many of the stores in Deerbrook Mall seem fairly quiet these days. I hope this Office Depot location is here to stay.

(4) ~ very good overall quality of computer & laptop accessories & service. The Sales folks were…read morealso very helpful finding what you need:)

I purchased one of their Alera office chairs online that was rated for higher weight folks back in…read more2011. These days I am no longer has heavy, but I LOVE this product. This is product number ALE-RV44LS10C and the Reg No: PA-25917. This chair is pretty heavy duty, and super comfortable to work on, especially when you're working at a desk and on your computer on a daily basis. I recently moved two weeks ago from Chicago to the suburbs of Atlanta. The movers must have dropped the chair in transit because it was missing a castor and one of the other ones was cracked. I called their customer service number today and was transferred to Tracy Wernle. She was so incredibly helpful! Professional, kind, and helped me resolve the problem. I am receiving replacement castors for the chair and I am so grateful I got to speak with Tracy. This chair cost me over $300 so I was devastated thinking I would not be able to use it again. SO GLAD I CALLED. I recommend buying their products, customer service is a dying industry but they have it going in full force here at Essendant, Inc.

Found just what we wanted, salesman very patient, not cheap but good quality, drove there from the…read moresuburbs but very pleased with the whole experience! Service was timely and chair delivered on time!

Update 5/17: The replacement finally arrived, after playing phone tag with numerous shippers and…read moretaking a day off work for the supposed delivery date only to be called towards the end of the day saying it would now be the following week. However when they did eventually get here the switch was easy enough. So excited to have my new chair... opened it up and... it's 100% a used chair. USED. for nearly $1000. Maybe it was a return or something. But there are scratches all over the bottom, and one of the levers, the tilt, doesn't seem to work (I watched the instructional herman miller video and this lever isn't moving that way). But after 2 months I'll just have to live with this, I won't deal with Office Designs for another minute. All in all this was the single worst experience I've ever had with any online order, ever. Dropping the 2 stars to 1. ------ Original review below: My very, very expensive chair arrived with one of the levers snapped off. This didn't happen in shipping, it was clearly packed like that - the two parts of the chair were each in their own bag and this level was just on the floor of the box. It took a month for it to get to me, and when I contacted them about the problem I was told it would take at least another two weeks to replace it. So I am stuck storing their broken chair in my garage, taking up so much space I can't park in it at the moment, and I still have no chair. I like supporting smaller companies, tired of putting money in Bezos' pocket, but if I'd ordered this chair from Amazon I would have had it that same week. Instead I am here nearly two months later with their broken chair in my garage, still waiting for the new one. Never again. 2 stars only because they were at least responsive when i reported the issue.

Went to Rework for a community event. Rework was kindly giving away furniture this past Saturday. I…read morehad saw a post on FB for the event and signed up. Since I recently moved cross-country to Chicago, I am in need for office furniture. I went with my husband hoping to find a office chair or some furniture to use until my furniture arrives via Pod in a few months. Anyway they allowed (1) free piece of furniture and also was selling preused furniture for $39 and $99 bucks. We really lucked out. My husband found a big chair for our living room for free. We purchased a huge book case for my office. In addition to these pieces, we found a rolling ottoman and a side table. We were thrilled with our finds. This wharehouse is open to the public and had a floor dedicated to sale/clearance items and a bunch of new items too. The prices seemed reasonable on the new items too. Checkout website for items currently on sale. I would like to shout-out Mark (owner) and Junior for having awesome customer service. Junior helped me with approximating how many yards of fabric I would need to reupholster the chair that we got for free. Oh yes, I failed to mentioned they have lots of fabric for sale. At the event the fabric was only $5 a yard. Such a deal. Mad props to this business. *only furnishing for my temporary housing for now but will look to this business for my more permanent home in the near future* Would add photos of finds but waiting delivery. That process seems easy. Hoping I will have our items soon but there was polar vortex.

Hands down the BEST place to get furniture. Always high quality and long lasting. +Chairs are very…read morecomfy.