The front desk people are decent, but some of the providers are just plain rude. I spoke to…read moremanagement about one of the providers I saw and was brushed off. Will not be returning back.

Botox Fail: Dermatology Associates of Rochester was excellent- until they weren't…read more Although I had a great experience for a couple years receiving Botox here, things quickly went downhill once they botched my crows feet which affected my smile, caused uneven eyes and slightly uneven cheek and more wrinkles on one side because of, and their words, "over compensation." This is a well known and common occurrence if crows feet Botox is improperly injected too deep and/or injected in the wrong muscle resulting in loss of proper lip placement, function and in my case cheek function as well. Also, when I talked it looked like I had a stroke. Suddenly they acted as if they had no previous knowledge of improper Botox placement, the effects of improper placement or muscle anatomy of the face. Every time I mentioned it they only replied, "that's so weird." They would not even offer me a refund, despite admitting that my face was messed up, uneven and the right side of my face was overcompensating (uneven cheek/eye) because the left side of my face/mouth was off and I could not lift/open the left side of my mouth the way I normally can. This effected not only my physical appearance and speech, but also resulted in strain/tightness in my jaw; my whole side felt and still feels off. All they ever said was, "that's so weird." Although it's not so weird, they just did not want to admit to their medical malpractice. I wouldn't even be here reviewing if they just admitted they messed up. When I called about this and scheduled a follow up, I was told the head doctor would be there to sit in on my appointment and evaluate me, though when I arrived no doctor came to my appointment, only the injector. Even with the most qualified injectors, there are risks. I am very dissatisfied with how they handled this and how they avoided taking responsibility.

Dr Somers is absolutely fantastic! she's brilliant,…read morecompassionate and communicates very well. I've been going to her for 5 years and have had annual exams and two surgery with great success. she's easy going, fun and pleasant to be with. shes created an office of the same, her staff is wonderful and polite. Bryan

Today was my first visit at 61 to a skin doctor. Dr Somers and Tia ,and the rocking cool…read morereceptionist made it a breeze. I have to say kindness, empathy and compassion are the foundation of this practice. I highly recommend this for anyone .....Thank you......Linda

I can't speak for the actual doctor but the process of working with their office was very…read morefrustrating. I texted and called to ask if they treated specific ailments. They said they did. I booked the appointment, paid a co-pay, and was then told they don't. Also this office doesn't have an email address and asked that all medical forms, with private info, be sent via text message.

Dr. Tangoren is an all around excellent doctor and a great dermatologist. I highly recommend him. I…read moresaw him for around 10+ years and left his practice recently only because I've gotten old and don't like the drive to Syracuse any more (from Cortland). I hope I can find a dermatologist half as good here in Cortland.

This location lied to me after my appointment saying they don't take my insurance even though I…read moreasked ahead of time multiple times. So now I owe a crap ton of money for no reason Smh And the receptionists are horrible and stuck up

I went in because of a concern over a bug bite, worried it might be a tic bite. The NP looked at…read moreit, said it appeared to be nothing, that she wasn't going to bother prescribing any antibiotics and just to come back if it still concerned me after a couple of weeks. She did not even ask about any other possible symptoms, which if she and I had known could be an indicator we might have proceeded differently. Well, It still concerned me and I went to my primary MD. He asked questions and listened to me, heard my concern and we decided just to do a simple blood test to ease my anxiety. Well, turns out I was diagnosed with Lyme disease and a course of antibiotics has been started. Now I am worried that since there was even further delay in testing for it and starting a treatiment that it may be too late to catch it completely. We will find out in a few weeks. But I find it hard to believe that a very simple blood test was not even offered as a suggestion. Even the PC was surprised that they did not suggest it. But I also realize that the NP did not even bother to ask me the questions the PC did, that might have given her reason. But they got their money for a 5 minute office visit. Bring them in and get them out. Like someone else suggested in their review, next time I will just go somewhere else, even if travel is required.

I have been a patient of Dr. Duffy for several years. She is wonderful, very thorough and she takes…read morethe time to answer all my questions. She has done many biopsies for me and removed concerning moles, etc. I appreciate that she takes the time to explain everything she is going to do, and reassures me when I am nervous. I highly recommend her, and I have never had any issues with that office.

I normally do not like to complain, but this issue has to be heard. I was prescribed a medication…read morein February- that needed a PA ( pre- authorization) from my insurance, this is a very simple process, i even gave them the direct # and fax # to my Insurance as my Insurance was waiting for Docu and ready to Approve it. A peron at Genesee Valley Derm first name startig with a J, kept sending the documents to Noble Health Services which is a pharmacy, (who are 3 hours away) AND NOT my insurance, she did this 3xs, even after i called their office and told them again 3xs ...they need to call my insurance she even sent me a message in my PortaL assuring me that she sent the docs to my ins and had tge audacity to blame them, for the delay, been with this Insurance for 14 and NEVER had a problem. So after 4 wKS of this Necessary stress, ihad to call Noble Health services and cancel the prescription and Have GVD finally send the RX to my Pref pharmacy! Whats alarming is that this is a MEDICAL OFFICE????

Today I went for 6 month checkup at Dr. Greene's office. The nurse practitioner who takes care of…read moreme is Ms. Shelby Lantier. Shelby is a dedicated professional and an excellent part of Dr. Greene's team. She takes the time to explain everything she does while examining you as well as offers advice. Plus she always has an assistant with her taking notes, helping out. Dr. Greene has organized a group of medical professionals. I'm very pleased with his office and Miss Lantier. I left the office today with a clean slate!!! :)

Called twice and left a message..... zero response. I guess he doesn't need new patients but at…read moreleast have the consideration to return a call.

Wonderful care by a conscientious and capable physician, Dr Pam Leve!…read moreHighly recommend!

100/10 recommend! I left my last dermatologist because I felt like my doctor wasn't advocating for…read moreme. I came to Barrington Park dermatology on a family recommendation and I couldn't be happier with the care I receive. All of the front desk employees are so nice! Jenna (one of the schedulers) is so kind and always goes above and beyond to find an appointment that fits my needs. Dr. Francis is very personable and attentive. She always takes her time and actually hears your concerns/works with you to find the best solution. My whole family sees Dr Francis and I will never go anywhere else!

Responsive and engaged. Had a great experience during acute medical event. I've never had a…read moreproblem here.

easy to get appointment, and seen quickly. unfortunately, the NP took samples for biopsy on bottom…read moreof my foot and used a tiny, letter stamp bandage in an area that clearly was in use. that bandage, never stabilized, moved and migrated during the night. in the morning my instep was bloody and painful. I went back and the NP never admitted any error, never apologized that I could hardly walk. she told me to use krutches (!) and keep off the foot that she had disabled. the biopsy area is fine, but the damage remains. this is someone who represents the practice, and both should be avoided

Terrible experience with a nurse practitioner who was dismissive & offhand about a potentially…read moreserious matter. Followed up with another doctor on my own who was amazed I hadn't been referred. The response from anew afterward? Didn't know a referral was standard in these situations -- live & learn. Plus I was super nice. And that was that.

I have been coming to Anew after my former dermatologist moved back home to Queens. She had…read morerecommended Anew to me a few years ago. I have always felt welcomed from the minute I stepped in the door. The front desk staff has always been wonderful and friendly. I spent about 5 minutes in the waiting room. The nurse that works with Dr. Tamesis is absolutely wonderful!! I had her on my last visits. She is fun and comforting. Dr. Tamesis explains why she feels something is necessary and will ask how you feel about it. With my mom's brother and my sister passing away from melanoma, I will do whatever they think is best. I have a huge trust in them for everything that they have done for me. Thank you Anew Dermatology! Berni Malek