You can book online a head of time which I was told cuts down on the wait time versus a walk in…read more when I arrived the waiting room was well lit, have TV's, power spots for your phone, tea & coffee. The only thing I was taken back was how disorganized the desk staff was. Even with my set arrival time it took the front desk 30 minutes to get me checked in. Once I was seen my the medical staff in the back, I was blown away. I've been to other RGH affiliated urgent care centers and they did not seem that clean, the Dr's or PA's weren't that knowledgeable. The Dr, that came to see me, took his time to fully understand what was going on with me and prescribed me a treatment that would have been very similar to one of the specialists I see. His bed side manor was helpful, funny and he put me at ease. Over all I was fully impressed with the treatment. If I was to break down the stars would be 3 for the front desk staff, and 5 for the medical staff once you get taken back. If I'm ever on that side of town and need urgent care, I would not hesitate to go back there. I may even drive out of my way to go there if my Primary care is booked.

My first visit here and it was a good Experience. Doctors…read morewere knowledgeable and pleasant. The wait was not long! They even gave me a coupon for the script I needed to help with the cost. If needed I would go there again!

Top notch care with great medical professionals and always have a pediatrician on duty. Very caring…read moreand knowledgeable staff ready to help every day from 10am-10pm. X-rays available on site too!

I took my foster child here, who had a gaping skin wound. However, the receptionist denied medical…read morecare to the child due to me not having a physical insurance care. Foster parents are never given physical cards, as the county keeps all of this info. Typically, I give the caseworker phone number to the medical receptionists and the billing people reach out to her for all the info. I was appalled that a pediatric office DENIED medical care to a vulnerable foster child, who is an infant, due to billing!! Clearly their priority is with money, not hurting kids. Will never go there again.

I've had repeated treatments that caused my skin to pimple and blister. When mentioning to the…read moreowner or her office manager Lori they said it was normal. I have hyper pigmentation marks on my skin and not to mention hair growth is still on my face. I highly doubt I will return even though I can for maintenance.

Alice is absolutely wonderful! The salon that Ultimate Beauty is in is gorgeous, and there's even a…read moreboutique to shop in if you're early to an appointment. Alice is prompt, professional, and most of all friendly. It's like you're talking with an old friend. Getting laser hair removal is THE BEST THING I EVER DID FOR MYSELF. It's worth every penny with Ultimate Beauty.

My son broke his arm from an accidental fall at school and the school nurse recommended we go here…read more Here I come with my crying and scared 9 year old after checking their hours online to find a note on their door that the hours had changed. This is after also calling U of R ortho in Webster (phone lines had an hour+ wait). Then over to WellNow (doesn't do imaging) and finally to UR Urgent Care on Empire who was open and does do imaging. They confirmed the break, got us stabilized and referred over to Galisano. All's well that ends well but talk about disconcerting.

The staff at AcuteKids were absolutely awesome tonight! They were so attentive to my son who needed…read moreIV fluids because he couldn't stop vomiting! They saved me a ton of headaches and a trip to the ED!

Had to pop in after work. Quick check in, comfortable waiting area…read more I received several text messages letting me know my spot in line and the approximate wait time. My appointment was quick. Staff was friendly and efficient. They took care of me and answered all of my questions. By the time I left, my prescription was ready to be picked up.

Stopped in on Sunday at 10:15 in the morning and there was only 1 other person, lucky me…read more Registration rep was great, as was the nurse. Provider saw me quickly, listened and asked questions, then treated me, was back home by 11:00. Place was super clean, and staff were great, cannot believe my luck! Thank you Dr. Malia for the exceptional care, and fast turnaround, will definitely be back if I need help on the weekend.

Love this place, I've been taking my son here and I love it. The staff is super friendly and…read morehelpful. The place is clean and organized.

We've seen Dr. Goldberg three times since moving to New York from California 4 months ago and we…read moreare very happy with the care we've received. We were hoping to transition to a great healthcare team since our daughters have very sensitive lungs, which sometimes requires us to go to the ER. I called late one night because my daughter seemed to be having respiratory distress and Dr. Goldberg advised us to go to the ER after I explained the symptoms. It was the right call and my daughter got the care she needed that night. Dr. Goldberg is a kind and attentive doctor, who remembers small details from past conversations and she never seems rushed! She's adjusted some medicines to better suit our daughters for the winter season as well. The staff on the phone and front desk is always friendly. They greet our daughters and give them stickers. The office is clean and well-maintained, and the parking is always plentiful. My husband was initially confused why I drove a little farther out to go to Pittsford for this doctor. I explained that I saw good reviews and that I had a great first experience with Dr. Goldberg. He said it still might be a better idea to go somewhere closer but I was already invested. Today my husband joined along and I asked him what his impression was, and he said, "The doctor seemed really nice and professional, and it's really clean and nice inside, I can see why you like it." My husband will be doing his PhD for the next 5 years in Rochester so we plan to be with Dr. Goldberg for these upcoming years! My daughters are healthy during spring, summer and fall but flu season is rough so it's important to me we go somewhere we feel welcomed and taken care of!

I love this med spa!! the providers there are so nice and answer all your questions! This is my go…read moreto place!!

My son's have been with Portland Ped's for the last seven yrs. All of the providers are wonderful…read moreand take their time to assess and provide treatment recommendations. Dr. Preston is their main pediatrician. He's welcoming, thorough, and highly recommend. Administrative staff is lovely.

I absolutely LOVE Dr Davis. He's very clinical in his approach and always tells me the facts about…read moremy child's health. His straight forward honesty is great! He's extremely trust worthy.