I took my car here for a safety and emission inspection. I am a little torn on the review type due…read moreto my experience, so I will list a "good and Bad." The Good: - They were able to get me in quickly. Many places hem and haw about inspections, but I didn't get that impression here. - They have a phone/tablet charging stain in the waiting area. Pretty neat touch, but the cords do not extend, so forget about plugging in your device from the couch. The Not-so-Good - Parking? Forget about it. I have never gotten a decent spot, and usually have to park across the street at the railroad tracks. They have a VERY small parking lot that has been full each time I was there. - My inspection failed because of a leak at the muffler exhaust flanges. Another shop inspector told me that he would never have failed me for this. I looked at the State requirements, and it seems it would, in fact, fail because of the flange leaks. - Here is what I REALLY didn't like. In order to fix this, they wanted to replace the resonators, pipes, and mufflers at nearly $1400. When I asked if the flanges could simply be cut out and a new pipe welded in place, the guy actually LAUGHED at me and said that is not something they would be able to do. Let me be frank... I work on my own cars and am VERY good at recognizing BS when I hear it. His laughter made me feel like I asked a stupid question. At least, it was an attempt at that, maybe. I am extremely well-qualified. After he laughed at me, it changed my impression of this shop... permanently. I am livid about this, and that other people may be prone to not questioning them. - What did I do instead? For a few dollars, I cut out the flanges and welded in pipes. Right... I said, "a few dollars." Not $1400. After the repairs, I brought my car back, and it passed inspection just fine. I had an opportunity to listen to some interactions while I was waiting. I am guessing a "manager" was in the lobby and on the phone while the other worker was trying to talk to customers. It was almost impossible because the manager was being so cocky and loud. I did not like that, either, because it gave the impression of cockiness and rudeness. Would I take my vehicles back here? NO... NO, NO, NO! Laughing at my question is NOT a good response. $1400 for replacing exhaust, resonators (etc.) that DID NOT need it vs. a simple fix I did myself left a permanent negative impression about this business. Making me feel like an idiot was not cool. It left me wondering how many other people fall into this trap and blindly hand out money. FOLKS... Ask questions... Get second opinions! Don't settle for the first answer, and NEVER allow someone to laugh at you and make it sound impossible. I'm sorry guys - No blank check today.

My hood was not closing all the way, and I had a relatively long drive ahead of me. In my desperate…read morestate, I went to the closest auto center I could find, which was H&S Tire and Auto. I asked the guys to just take a Quick Look and he got it closed for me SO QUICK!!! It looks like I need a new latch but they helped me out and were very friendly! HIGHLY RECOMMENDED! Thank you guys!!!

This place is just the best. Fixes issues relatively easy and charges what should be charged. We…read morebring our vehicles here when something needs to get fixed right the first time. Franchise shops will have you spend $1000s on what they "think" is the problem. When you should have brought em here in the first place.

Great auto shop! Got new tires put on and emissions. The team was professional, honest and…read morefriendly. The waiting area was nice and I was able to get on Wi-fi easily and worked while I waited. Would continue to come here for auto needs!

When I purchased my GMC new it 2018 it came with two years free service, I forgot about this so…read morewhen a dealer in Troy charged me I didn't question. My next service due I visited Poage and when it came to pay they said no charge, they even explained that the other dealer charged not only me but billed GMC for the freebee as well. Lesson learned, I now know who to use for service, and who not too. They gave me a short notice appointment, respected my time and my money. I was in and out, then to top it off the follow up letter from the manager was a nice personal touch. Poage is my new dealer!

Service department is horrible. Recently had a very disappointing experience with Poage Chevrolet…read more Customer service provided by the service department advisor, Tom. While having my Tahoe literally all day, from 6am to at least 3pm with zero communications I finally called them to be told "I don't know" when asked the status of my vehicle. Furthermore, Tom said he hadn't received the analysis report from the mechanic. Well maybe Tom, you should have at least taken the time to contact them for you paying costumer, but instead he said "I DON'T KNOW" WTF?! We rely on having two vehicles!!! It wasn't until the following late morning Tom called me and again seemed soooo disgruntled and miserable. Like he absolutely hates his job! Or maybe talking to costumers! Either way they did NOT do the work, we took our vehicle elsewhere. As we will plan on doing in the future. Tom, you need to probably find a different job with zero interaction with people.

When ever I go to Fred's I ALWAYS get great service . And I…read moream a retired service writer of 30 years they treat me the way I treated my customers . They are the BEST!!!!!!!

Can't say enough about my positive experience at Fred's. While traveling I asked someone for a…read morenearby old school repair store in Fred's was recommended. I was having a leaky tire problem and they filled everything up checked it didn't see any leaks and didn't charge me anything and sent me on my way. It reminds me of the type of place that I go to for repairs back home. I have to emphasize they were busy and didn't have to help me in the way they did but they chose to could have very easily told me sorry we have no time. If I live nearby in the area I certainly would not hesitate to use our services based on my experience there.

Fantastic automotive repair shop! Coffey came highly recommended and did not disappoint. I have a…read more'21 Subaru Forester that needed routine maintenance. Price was spot on and they communicated very well. Highly recommended Coffey. Thank you for taking care of the customer!

Finding honest mechanics that you can trust is like winning the lottery. The team at Coffey…read moreAutomotive is the ONLY mechanic I let touch any of my cars. They are friendly, professional and most importantly have the integrity I can trust enough to send my friends and family. They won't sell you things you don't need. They will be straight forward with their recommendations and they are always fair and act in your best interest. In return, they know that earns your business so that you come back when needed. You gotta try them and see the difference.

Every 2 years I have to get my vehicle inspected. This time I had moved and the drive to my old…read moregarage is too long so I bet on the closest garage. The inspection went fine, but they found $1,500 worth of work to pass the vehicle. I had agreed to $1,000 automatically when I signed the paperwork before the inspection. So- I was not seriously shocked because I drive a 2010 Dodge. The parking lot is full. Be ready to pick the vehicle up once it is done... no matter what time that is. (I tried to be available and ate breakfast and lunch nearby, but the vehicle was not done till after 7 PM.) I told them that I had to pick up the next day... I received 2 phone calls the next day by the time I picked the vehicle up. I am a fan because they were able to both inspect and fix my vehicle. Bonus- the single outside multi-genre restroom was surprisingly clean.

Not trust worthy. Badly scratched some polished wheels they were replacing tires on and blatantly…read morelied about the damage when questioned. Don't trust them with your vehicles!!

We were driving from GA to KS . Through all the snow and what not . Our tire has popped . We…read moreluckily made it off the exit and pulled into Walmart . Had an hour before they open then they didn't have our size , called everywhere and no luck . James from Zisser had one but we had to wait for his vendor to drop it off . I mean we kinda didn't have a choice . Thought Walmart could patch our tires and make it out that way but it was unpatchable . James had it delivered to us for Walmart to put it on . Most shops would just be like sorry can't do that . If you wanna pick it up and bring it over there , cool . But he had someone drop it off so Walmart can put it on for us . Our trip went from a 12.5 hour drive to 24.5 hour . Spent 3 hours behind a car wreck and 6 hours getting our car done . The rest way because of heavy snow . But anyways , we appreciate James for saving our holiday . It was so stressful and he really went out of his way to help us . I'm so thankful there's still real good people and that was more than customer service because it's not his responsibility to go above and beyond like he did .

Brought motorcycle in for inspection. They said it passed but couldn't produce the paperwork…read morebecause they didn't have a 2023 sticker. Charged me for an odometer statement instead I didn't need and held the bike until paid. A very simple process made difficult with no result.

The manager was able to squeeze in my auto emissions and inspection at the last minute, on a…read moreSaturday at the end of the month. I also had them service the air conditioning system. All this was done on a Saturday morning at a reasonable price. thank you.

Overcharged for the repair. The replaced part went bad and they said I was never a customer there…read more Since my car was broken down by another shop had it fixed there. Made a lot of excuses and didn't want to work with me. The next day they said they found me but it was too late.