Went there to get a tire repaired from a nail and replaced on my vehicle. I had to use the spare…read moretire to get there . Easy to get an appointment, the person who checked me in was very nice. The tire was patched and replaced. Ok, good My issue is that there seemed to be total disregard for my vehicle. When I got back in to leave, the steering wheel was absolutely filthy, caked with dirt. Yes, auto mechanics hands get dirty, but I've never seen anything like that. The compartment in the back of my vehicle where the tire tools are stored was left completely open, the lid kind of thrown into the back of my car instead of just putting the lid on. Then the cover for the hole where the tool is inserted to lower the spare was missing. I went back in and they did eventually find it after about 10 minutes of looking. I am glad the tire was fixed but just seems like they should be more careful with the vehicle.

The customer service is excellent. I had a nail in my tire & they fixed it quickly &, because I…read morehave the warranty, there was no charge. They go out of their way to be helpful. I feel they take good care of my car.

Jamie hopefully she not a store manager. Seems like she's over worked . Probably needs counseling…read more I kno 30 min till closing was BS . But 2 min job with one other customer. Looking at a screw. I bought a battery. And wanted it changed out. . They couldn't do it. But they were more then happy to give my money back that also took a couple of minutes. So over all we were all happy have a good day

Had an issue with my car and needed the check engine code pulled. I arrived a little before…read moreopening and once open, went inside, said what I needed and was assisted without any hesitation. Hooked up the obd sensor, took it inside to be read and found out it s nothing major. Friendly service and no problems.

My hood was not closing all the way, and I had a relatively long drive ahead of me. In my desperate…read morestate, I went to the closest auto center I could find, which was H&S Tire and Auto. I asked the guys to just take a Quick Look and he got it closed for me SO QUICK!!! It looks like I need a new latch but they helped me out and were very friendly! HIGHLY RECOMMENDED! Thank you guys!!!

Note: This review applies to service received after "H & S Tire and Automotive" changed ownership…read morein Sept 2021. My daughter experienced a momentary issue where all the dashboard warning lights came on and the heater blower stopped; then suddenly returned to normal. Out of caution, I took the car to H&S where we'd gone for years to have them check it out. The manager said they checked the battery, alternator, starter...etc. and found NO problem. They didn't charge me anything, for which I was grateful. However, within minutes of driving time after picking the vehicle up, it caught fire resulting in $663.81 of damage to the engine compartment. The St. Charles Co Fire Dept asked if we'd recently had the car worked on and said whoever worked on it didn't secure the battery properly and the tiedown shorted against the battery post causing the fire which is documented in the official fire report. I contacted the manager at H&S who denied any responsibility by stating they didn't remove the battery and blamed it on the last person that replaced the battery. Then I contacted the new owner who also denied any responsibility. He said they had no cameras in the shop area so he can't confirm what they did or didn't do. When I told him I'd been coming to H&S for years and never had a problem until now, he feigned outrage for the perceived insult and abruptly hung up on me. This battery had been replaced by Sam's more than 16 months earlier (and several thousand miles driving later). It is absurd to think that a loose tie-down from more than 16 months earlier would just now show up within minutes of driving after H&S specifically checked the battery and electrical system out. Even if I give H&S the benefit of the doubt, they should have noticed the improperly secured tie-down bar during their troubleshooting/ diagnostics and secured it as a potential problem, but did not. I requested reimbursement for the damages from H&S but they continue to deny any responsibility.

This place is just the best. Fixes issues relatively easy and charges what should be charged. We…read morebring our vehicles here when something needs to get fixed right the first time. Franchise shops will have you spend $1000s on what they "think" is the problem. When you should have brought em here in the first place.

Great auto shop! Got new tires put on and emissions. The team was professional, honest and…read morefriendly. The waiting area was nice and I was able to get on Wi-fi easily and worked while I waited. Would continue to come here for auto needs!

Great customer service starting with phone operator who scheduled my service. When I arrived I was…read moregreeted by friendly staff. I waited for my vehicle in a very nice and clean lounge. I highly recommend this center

Made appointment Friday at 730am for that afternoon, confirmed appointment at noon to make sure…read morethe work would be completed bye end of day Saturday so I would be ready for work on Monday, dropped truck off at 3:00 in the afternoon and was assured truck would be ready Saturday, called Saturday morning to check on progress only to be told they wouldn't be able to get work done.

My 2014 Ford Explorer is pushing 175,000 miles, has all original manufacturer parts, and had shaken…read morebadly on idle since I purchased it. Some other issues and the check engine light popped up over the past few weeks so I decided to finally get it all checked out. I just moved to the area so I had no idea who to take it to. I called certified on a Friday and the car was in the shop by Monday. After two days they already had the safety and IDOD inspections done, and a full report on every issue the car had (with pictures and descriptions), and a link sent directly to my phone for me to view everything. I decided to take care of the necessary items and most of the recommended items on this list and by the end of the week I had the car back. And let's just say the car is so still when starting now that I didn't even think the car was on the first time I turned the ignition. Practically brand new! Something else came up yesterday and it's going back in today to get looked at. So responsive and very quick, high quality work - and it's all under warranty for 36,000 miles which is unheard of in my area of North Carolina.

I live about an hour away from their location. First used them probably ten years ago when they…read morewere in St. Louis, much closer to my metro east home but even now that they have moved I continue take two of my cars a 97 Pontiac TA and a 2009 Pontiac G8 GT when they need to be repaired are modified because I don't believe the local dealerships or quick in and out places would be capable of doing it. These folks know their stuff, are professional, know these cars and probably most other ones inside and out. They also sponsor their local community, and have always been straightforward with me. Spent a couple of hours there today after asking them to upgrade the G8 to GM paddle shifters. They look great, like the factory installed them and make the car more fun the drive. Highly recommended.

The manager was able to squeeze in my auto emissions and inspection at the last minute, on a…read moreSaturday at the end of the month. I also had them service the air conditioning system. All this was done on a Saturday morning at a reasonable price. thank you.

Overcharged for the repair. The replaced part went bad and they said I was never a customer there…read more Since my car was broken down by another shop had it fixed there. Made a lot of excuses and didn't want to work with me. The next day they said they found me but it was too late.

We were driving from GA to KS . Through all the snow and what not . Our tire has popped . We…read moreluckily made it off the exit and pulled into Walmart . Had an hour before they open then they didn't have our size , called everywhere and no luck . James from Zisser had one but we had to wait for his vendor to drop it off . I mean we kinda didn't have a choice . Thought Walmart could patch our tires and make it out that way but it was unpatchable . James had it delivered to us for Walmart to put it on . Most shops would just be like sorry can't do that . If you wanna pick it up and bring it over there , cool . But he had someone drop it off so Walmart can put it on for us . Our trip went from a 12.5 hour drive to 24.5 hour . Spent 3 hours behind a car wreck and 6 hours getting our car done . The rest way because of heavy snow . But anyways , we appreciate James for saving our holiday . It was so stressful and he really went out of his way to help us . I'm so thankful there's still real good people and that was more than customer service because it's not his responsibility to go above and beyond like he did .

Brought motorcycle in for inspection. They said it passed but couldn't produce the paperwork…read morebecause they didn't have a 2023 sticker. Charged me for an odometer statement instead I didn't need and held the bike until paid. A very simple process made difficult with no result.