When ever I go to Fred's I ALWAYS get great service . And I am a retired service writer of 30 years they treat me the way I treated my customers . They are the BEST!!!!!!! read more

Can't say enough about my positive experience at Fred's. While traveling I asked someone for a nearby old school repair store in Fred's was recommended. I was having a leaky tire problem and they filled everything up checked it didn't see any leaks and didn't charge me anything and sent me on my way. It reminds me of the type of place that I go to for repairs back home. I have to emphasize they were busy and didn't have to help me in the way they did but they chose to could have very easily told me sorry we have no time. If I live nearby in the area I certainly would not hesitate to use our services based on my experience there. read more

Fred's Complete Car Care - entrance - Auto Repair Near Me - Wentzville, Missouri

I needed a very quick repair to my exhaust system...simple job, but scary situation for me...didn't want to pay big money... The people at Fred's not only did a super fast and correct repair, but they drove me home so I didn't have to wait in the auto shop, and then picked me up and brought me back to pick up my car! Very polite, honest and really fast! I recommend them highly! read more

I have received nothing but positive feedback. After taking my car to two different places and quoted $600-$900 at each local automotive I finally tried Fred's. They quoted me $580 on all repairs with taxes. It's amazing how friendly they are and informative. I felt like I was leaving my car in the best of hands with how reasonable they are. Edit: I take back my first review. I went to grab my car a week after he discussion. The price then was $920. Over the phone we knocked off recommended repairs, only to do repairs that made it to where it would pass inspection. Somehow that was miscommunicated and they did the recommendations and thought we only wanted to not get the tires and do all repairs including recommended repairs. Not what we wanted. Over the phone Brian kept talking in circles and talking about how busy they are and he can't recollect our phone conversation because it was a week ago. Very unhappy with mechanics who take advantage of women who are are not knowledgeable in vehicles. That's what I feel happened here and I can't feel comfortable taking my car here ever again. To go from quoting $580 to a total of $920 and then to not be able to remember our phone conversation and argue that we only asked for them to not put on the tires. Not okay. read more

Fred's Complete Car Care - Auto Repair Near Me - Wentzville, Missouri

Can't say enough about the positive experience I've had now twice in about three weeks at Fred's. Two different cars needed repairs they diagnose the problem quickly didn't overcharge and had it completed in a very reasonable amount of time. Go see the guys there especially Dennis who is always friendly and honest! Highly recommend these guys read more

Love this place! I've been coming to this location for years and have never been disappointed. They have great customer service and always are very friendly. I won't go anywhere else for my car needs! read more

Fred's is a sub par shop from my experience. Had them do a tune up on my truck about 2 years ago. The work came with a 36000 mile warranty. Had to take it back after 10000 miles because it was running like it needed a tune up. Fred's, to their credit, fixed it free of charge because it was related to the warrantied work. After another 10000miles or so, the truck was running the same way again, like it needed a tune up. Took it back to Fred's, Fred's would not cover the repair, or a make a repair, I had to come and pick it up UNREPAIRED. To make a long story short, I just reached the 36000 miles after Freds tune up, and it began to again run like it needed a tune up. So I myself, changed the plugs and wires and found that one plug wire, had been installed backwards, and making an intermittent contact problem. Do yourself a favor and find a good shop. read more

After running over some debris in the road, I tore a big hole in my intermediate exhaust pipe. The first place I stopped at recommended taking my car to Fred's. Being stranded 6.5 hours away from home and alone with two kids made it a very stressful situation. I am very thankful to Brian and his awesome customer service skills. He was able to explain what the problem was and what they could do to fix it. He quoted me a price up front and it ended up being less than he thought. The had a clean and comfortable waiting room with complimentary drinks, a tv, phone chargers, and magazines. I thought I would be there all day because they had a full schedule, but they managed to get me back on the road in less than two hours. I am so grateful for all of the folks at Fred's that were able to get me and my family home safely. read more

I paid $800 for a repair with an issue with my car because my warning dash lights were on and it wouldn't drive over 40 mph then 4 days later my traction and stabillink warning lights came on my dash again. Of course first thing in the morning the lights weren't on my dash so they told me to come back when the lights came on. Well I headed to work and the lights all popped on. They charged me another 300 saying they now had to change the throttle body. I paid over $1100 total and guess what just came on again yesterday? My check engine light. It's only been two weeks. I was just going to be satisfied with never going back but now that my engine light is on AGAIN I'm taking it back up there tomorrow. I'm not paying another penny though, I just want to know what they are going to say and try to charge me now. I'm a woman so Brian seemed to talk in circles and was pretty condescending even when I got my father involved. I heard great things about this place but my experience has been awful and inconvenient. I could deal with the price if my car was freaking fixed but of course it's not. Extremely disappointed. Will update my review tomorrow. read more

Had an oil change done by Fred's 2 months ago they cross threaded the drain plug. They did not tell us they did that. We noticed oil all over our garage. We brought it back to them and all they did was replace the drain plug, they did not mention they cross threaded the drain plug. I had to take it to another place who told me why my car was leaking oil, which is a necessity for a car. This car was the family car that takes my wife to work and kids to school. When we confronted Fred's in wentzville there response was that happens and it was not their fault. If you get an oil change ask them if they cross threaded your drain plug as well. Most cars take people to work and school and Fred's showed little concern for that. Do not go to Fred's for oil changes. read more

I owe this company a debt of gratitude for getting my Nissan Murano up and going again. Long story short the "mechanics" at Nissan St. Charles screwed up during a routine oil change and the fantastic guys over at Fred's got my car working like new again. Fast, almost next day service, and friendly staff make this my new place to send my personal and company vehicles for maintenance! read more

I have been a customer for many years & I cannot say enough good things about the Wentzville, MO location. I feel special when I do business with them and I feel like I am in a 'safe' place as far as being able to trust them to only do what is necessary and never try to over sell. They know me by name and always take as much time as I need to feel good about the care my car is getting. Thanks Guys!! read more

Fred's is a great place for any car work. I've been using them for about 10 years, and they are honest and will do right by you. I've always talked to Dan and Steve, and they will let you know what's wrong with your vehicle, talk through the options with you, and do as much as they can to help you out. They have gotten a little harder to get in for work as they've becomes more busy, but I would take my vehicles there any time. My dad and brothers (all mechanics) trust them too, and that says something. read more

I can't say enough about how wonderful and helpful everyone at Fred's is- on a very long cross country road trip my car got hit, but seemed ok so we continued. Engine light came on in Missouri so we stopped here to see what was wrong- turns out the accident had caused significant damage to the radiator and car was not drivable without repairs. The team here checked it out free of charge, gave me paperwork to update my insurance claim, let us and our dog stay in their lobby all day while insurance talked back and forth, and even drove me over to get a rental car!! They let me unload an entire car full of luggage at their shop while I waited for tow truck to a collision center and my rental car to be ready. Again- all this help even though I wasn't even a customer. Few people look out for one another the way this team looked out for me as they helped me get back on the road after such a frustrating accident. Thank you times a million to everyone here!! read more

My car broke down on the highway and I had to have it towed. I went to Fred's because it was recommended by AAA as one of their approved auto repair shops. Since it wouldn't run, I couldn't take it any where else for an estimate. They were fast and seemed to do a good job. I have now found out that I paid $600-$800 more than I could have gotten the job done elsewhere. Burn me once-never again! read more

Avoid this place at all costs. I brought my car in for a light ticking noise in the engine. They called me to notify me they don't do internal engine work. No problem, I'll come pick up my vehicle. This is when they told me that is was not drivable. They broke the front axle. Yes you read that right. Went in for engine repairs, somehow I now have a broken axle. The best part was they told me it was normal wear and tear and not their responsibility. An axle people. The worst part was once litigation and the police got involved they went back and altered the original paperwork saying we came in with a complaint about noise in the front wheels. You've been warned people, take your vehicle to Aamco next door or make a drive down to Firestone. Don't make a $2000 mistake like I did! read more