Dr. Flanagan was a warm, helpful, and informative doctor. He performed surgery on my left knee in…read moreJanuary 2025, and I decided to have the same procedure done on my right knee two months later. I was pleased with both surgeries. Nice bedside manner, friendly staff that were very kind and thoughtful.

MCO is a nice place. If you break it, chances are they can fix it. They have a great staff here…read morefocused on repairing broken bones and healing. They also have a wonderful staff for rehab work, training, etc. They're a little on the expensive side though. $$$$

Had my first knee appointment with Jalaal A. Shah, DO. He was a cold doctor not a people person in…read moremy opinion. I went for a knee consultation and i was given a knee injection and he was rough with me and I will not go to him ever again.. no sypmathy no care nothing. i dont expect doctors to kiss butt. but at least be approachable and pretend to care. His face said it all. He looked like he didnt want to be their at all. I wanted to walk out but I didnt. im in pain now and it has been 7hrs since the injection. The other people where very nice aka.. front dest and the Nurse that took me in.. The Doctor tho NOT SO MUCH.

My wife was referred to NW Sports Med I.E. Ortho Illinois after breaking her wrist at 3am on…read moreSaturday morning. We were directed by the ER to have her seen by an orthopedic surgeon within 2 days. We call the following morning and were informed by the answering service that no one would be taking info for appointments until Tuesday morning due to the holiday weekend. Giving them the benefit of the doubt called back at 8:35am on Tuesday morning got stayed on hold (opted not to wait for a call back) approx 40 min and finally spoke to receptionist who told us that she would be contacting Dr. Holtkamp's office and that someone would call us back in the afternoon. Again we gave them the benefit of the doubt, and since no one had called back we tried again just after noon Wednesday this time we went ahead and stayed put in for a call back the indication was 40 min., however the phone did not ring for over 2hr 45min and sadly my wife as not able to answer in time. They left a message that put us back in the cycle. I called back and this time I waited until someone picked up her name was Rebecca, she promised that she would follow up herself and call back the next morning. As of 12:07 we have now been on hold for another 1 hour waiting for someone to pick up. Epic disregard for patient care. My wife has been without pain medication since the injury since the medicine that she was given caused her to itch, the hand on the arm that the fracture is in continues to swell. Can't speak for the doctors but Ortho Illinois scheduling is complete garbage absolutely the worst communications, follow up that i have encountered in any business in my life. I would not take a sick rat to this group.

Great doctor. Very professional and a good listener - but you may feel like he's a bit cold at…read morefirst. But who cares - he's patient and will fix you up nicely!

The doctor my husband saw was great. The problem lies with the Billing Department. An overpayment…read moreon the account was made in April......and still no refund. First it's 6 week to receive the check, then it's 2 more weeks, then it's the check is on it's way, then it's the check hasn't been mailed, then it will be sent out Friday, July 26th and still no check. The Supervisor Anna in billing has been contacted four times and she says there is no one to talk to but her. She finally gave us a check number to watch for - still watching! How in the world do you get money back they should not have kept in the first place? Shame on us for paying the invoice promptly and actually more than was due.

Rude staff. People started working on me without telling me their name or what they were doing. Dr…read moreSeeds was ok, but I don't think he checked the lengthy health history form or my list of allergies. There was no discussion of risks of the procedure I was about to undergo. When I called back because I was in pain, the receptionist actually laughed while explaining that the pain was normal! Just horrible.

Dr. James A. Krcik is a coward. I saw him 3 times and each time he had to idea who I was. He lost…read moremy paperwork, when it was located I asked for it back to take it somewhere else, lost it again, once found he had signed and initialed it (saying it was received and reviewed) but yet he had no idea why I was there. I called and emailed a request for him to call me about my lost results. Dr. Krcik refused to call me as a patient under his direct care. When I emailed him in the livewell app, I got a respond from his staff saying "He will never call you". When I contacted the CEO to complain I was just treated like a criminal and later Dr. Krcik recommended me to another doctor, just to get me out of his hair. He falsified his appointment notes to make it seem he was more helpful than he was. Dr. Krcik wasted my time, money and allowed my prolonged pain for over 6 months. His facility in South Elgin is disorganized, the staff are self righteous and Dr. Krcik only cares about himself.

Wry great staff who work reception, and dr. Shen is a great doctor. Lately I've had issues with my…read moreinsurance and been having money problems and her and the nurses have helped me over the phone as much as possible while I have to wait for my insurance to kick in. I appreciate how much they are about their patients. Very thankful!

First of all, Dr. Angerame is wonderful!! I wanted him to do my surgery 100%!! But his surgical…read morescheduler and the office "manager" are horrible. They wanted NOTHING to do with helping me at all. When Nancy, the scheduler, was talking to me she was ok, kinda cold. She then told me I would need someone with me post op for 24-48 hours, and I stated I live alone and there is really no one, he immediate response was (direct quote) "Then you cant have surgery, can you?". When I asked for an office manager, I was connected with this extremely rude person, who wasnt listening at all. I hung up - had enough. What a shame when doctor's offices are run by these kind of entitled people. When you go to a doctor, you expect to be treated with respect by the people on the office, when this doent happen, RUN LIKE HELL.....

Went to see Dr. Harpreet Basran. He was fabulous. He took the time to sit down and do a thorough…read moreexamination. He explained everything well and gave me several options for treatment. He came highly recommended and I would highly recommend him as well!

Dr. Daniels did a left total knee replacement with Mako 2 and a half weeks ago. I cannot brag…read moreenough about how amazing of a surgeon he is and his PA Miss Nicole is equally as amazing. They, and their entire staff have been very supportive of my recovery, but what's great, he did such a fantastic job. Best decision I've made.

I waited 45-60 minutes after my scheduled appt time for three appts in a row and had to…read morecancel/reschedule. They couldn't care less either. They prescribe things that are not needed like a $500 boot. just go somewhere else if you can

I have severe hip pain that has ended my life as I know it for all of 2022. Seeing Krpan is a…read moredisappointing waste of time. I have severe pain that shoots to 10 with tears pouring out my eyes. Krpan wont prescribe pain meds, had me go to physical therapy before doing an MRI to find the cause, which only made the pain worse. He looks at MRI all of 30 seconds, then says I only have a pain level of 1-3. I explained, I've had 2 kids, all natural births w/ NO pain medication. Severely dislocated my knee, Broke several bones in my foot, had gall bladder & appendix removal, among other painful things in my life, I know what pain is. Krpan treated me like I was lying. He is an un-caring arrogant doctor. Now he says I should see a spine specialist. More run around, in severe pain. How will a spine doctor help a hip? I'm only 60 years old & house bound in pain thanks to Krpan. He should not be a doctor in my book. Apparently, After talking to a friend who had similar treatment from him, he doesn't like treating older women.

Top notch, professional, caring and thorough…read more I have been seeing Dr Krpan for 8 years, having both knees scoped and ultimately having a total knee replacement in May of 2015. I am a golfer and Dr Krpan also golfs, so he had an understanding of my needs and required therapy. I would highly recommend him for all things ortho.