Absolutely one of the best medical offices with topnotch professionals. For me, its starts with Dr…read moreSalvi and the friendly, comfortable atmosphere he wants for his office. Both my husband and I have been with his practice for 5 years. Everyone is kind and professional and efficient. Appts are easy to make. Waiting time, if any, is brief. They listen to what you say, you're never made to feel rushed, they give you options, and they guide you to the best path of treatment. Labs can be drawn there with results given within appropriate times. Return calls are always completed. For me, Dr Salvi is old-school, and that's a compliment for those of us who remember how doctors used to be......so with much gratitude to Dr Salvi and his team, and with much encouragement to the reader, you would be most happy at this practice. Blessings.

My husband and I saw Dr. Salvi for the first time earlier in the week, and we both felt the same…read moreway when we left. What a great experience! Dr. Salvi is warm and friendly and shares himself as a real person. He is the first doctor we've had in a long time who really seems to give you his full, caring attention. He contributes useful practical information in a discussion and brings good common sense into his practice as well as medical expertise. I love seeing a doctor who has expertise but also respects his clients' experience and the information they bring to the table. As I said to him, I think we've finally found our doc!!

I've been with Dr. Favia for quite a few years and I've received great service, nice and helpful…read morestaff are always there to help sort out issues and Dr Favia's knowledge has always been excellent.

I highly recommend Dr. Favia. If I can get my husband to see a doctor, you know he has to be…read moregreat! Our adult children also see Dr. Favia or the PAs (who are thourough and professional). Recently, I had an appointment with a long list of questions with a health concern. Dr. Favia, patiently, answered each question and then expanded the medical facts. He's non-judgmental, a good listener, always professional and kind, and ON-TIME (which we all want). The nurses and front desk staff are always kind and will take whatever time is needed to assist you.

I'm not sure what has changed at this office, but no one will return phone calls, I can't get…read morereplacement cpap supplies. They want patients to communicate with the Livewell app, but they don't respond through that either. Anyone else have problems at this office?

NW Pulmonary and Sleep Medicine needs to get their billing straightened out. They have over the…read morelast few months used Precision Billing as a service, and they send you bills two weeks after your check has cleared. When you call for billing, you get transferred to Precision Billing, who then says that you have to provide proof of payment, even though your check has cleared two weeks prior. This is ridiculous! WTF would I have to provide proof of payment when my check has cleared???? This has now happened twice. This health provider office has to be F'ed up.

Complete Family Wellness has changed my life! After seeing 9 doctors and specialists within 12…read moremonths, I was ready to give up on the idea that there were any medical professionals left who would care to help me, let alone just listen to me before making medical decisions. Prior to my first appointment, I made the decision that Complete Family Wellness would be my last attempt at finding a medical professional to help me. The owner, and my provider Helen Muchow FNP-BC, FPA, APRN, MSN, changed my quality of life from 5% to 80% in my FIRST visit. We are currently working on the other 20% (mostly due to medical insurance roadblocks). Helen was not only professional, but actually LISTENED to every word I was saying, then took that information and developed a care plan WITH me, instead of just telling me what to do and sending me on my way with a prescription. I've been seeing Helen for over a year now, and her quality of care has not changed, even as she has taken over her staff's caseload as she is on maternity leave. I was a medical provider myself, so I understand the back-end (billing, insurance, etc). She does not rush through my appointment, like every other doctor/specialist I've seen, just to be able to see more patients in a day= more $$= $$ above "doing no harm." Most insurance companies will pay a higher rate for the first 15 minutes of an appointment, and a lower rate is paid for any time over 15 minutes. Helen takes the time to get her job done- above and beyond! Complete Family Wellness also has an on-site lab, so most standard blood work, and other labs can be done right away, during your appointment. Did I mention? Complete Family Wellness also has MOBILE services! They will come to you, in the comfort of your own home. Additionally, Helen is a veteran and accepts military insurance (Tricare West), which many providers do not accept due to Tricare's very low rates- yet another way she demonstrates how dedicated she is in helping people, and not treating us like cogs. On top of all this, Complete Family Wellness's staff are professional, very prompt in responding to any problems that come up between appointments, and make you feel like you matter!

Office manager Anne W. is a piece of work. She lied to and about me, called police to my house…read more(huh???) and blocked me on the patient portal for many hours. Even my insurance company says they've never dealt with anyone like her. Sadly, I fear my FPN Jamie Basten also did not have my wellbeing in mind judging from her unresponsiveness to my medication needs. Helen is a no go, too. I would strongly urge you to look elsewhere for a committed provider.

Dr. Petersen and Judy are two of the absolute best you could ever ask for! I've been a patient here…read morefor over 30 years. I've moved several times but always make the drive because of the superior care and expertise of the staff.

Let me start by saying that Dr. Favia is GREAT. He has a gentle and caring demeanor and is thorough…read morein his treatment and the amount of time he spends with patients. But, the rest of the practice has suffered since they were bought out by Advocate. One of the receptionists in particular (shes older, gray short hair) is very rude and has a very bad attitude. She is one of the most unpleasant people I have ever met, working at a doctors office with sick people no less. She seems to take pleasure in how I get upset when I'm told I can't see my doctor for weeks due to scheduling. It is also difficult to get an appointment, I've sometimes been told I would have to wait WEEKS to see Dr. Favia. They've hired more Physicians Assistants now and try to set you up with them instead of your doctor, I guess to save on costs. One of the PAs (Tracy) made an inappropriate comment to my dad about her opinion about why we needed to get my sister's medical records released. She gave her personal opinion on a very sensitive matter and my dad didn't even know what to say. Very unprofessional. I referred a friend here who made an appointment to see Dr. Favia, and when he arrived as a new patient, they told him he could only see a PA. Insist at the time of appointment that it be made with your Doctor (Favia and Petersen are both very good). Hopefully Advocate starts to notice these reviews and improves the situation.

Dr. Carlson and his staff fulfill all the requirements I require in a doctor. Friendly staff,…read moreaccessible staff, great bedside manner, great appointment availability, honest answers, patient, great bedside manner, excellent call back time, open to having conversations about different types of treatment options, accurate billing, close to home.

Can you go zero stars? Just hung up with my newly (21) adult daughter who said she'd never go back…read moreto Dr Weiss because of her rude/demeaning attitude towards being a 5'7" athlete who weighs 145 lbs of muscle. Need I tell anyone that she's a size 6? Total disregard to concerns/questions anyone may have about their actual health

I loved Dr. Hoshizaki. He's not the warmest bun in the display case but he's very thorough and…read moreALWAYS on time. You can set your watch to him. When he became "concierge patients only" I opted to change doctors rather than pay an extra fee every month. After all, I only go in once a year for physicals. I switched to Dr. Weiss. Not happy --- sometimes I swear she has no idea what she's doing because the nurses need to correct her --- , but I'm too lazy to find another doctor. And their office staff is the WORST. They are SO RUDE. There's one in particular that doesn't even bother looking up at you when you come to her window. WOW! I pay your salary, lady!

I'll agree the long wait to see Dr Reilly can be frustrating but once you work with him you'll…read moreunderstand why there can sometimes to a wait and it won't bother you much. Dr Reilly is the most thorough doctor I have ever worked with. He runs a lot of blood tests to get a complete understanding of your overall health and underlying conditions. He takes the time he needs to properly diagnose your conditions and develop your treatment plan and explain it in terms that are easy to understand . I appreciate that he takes a diet and lifestyle approach to address the cause of issues and prescribes medicines when needed not as a quick fix because he knows all medicines have side effects. Dr Reilly was great about responding to calls and text messages. My wife and I continued to use him as our primary care physical for more than a year after we moved from the area and often wish we didn't change to a local doctor near our current home. I feel the 5+ hour drive once a year would be well worth the time to continue with the quality care Dr Reilly provided us for many years. Every doctor I've seen since moving falls well short of delivering the level of care Dr Reilly provided.

You pay a service fee and they still cant get you in. The office is rude, and acts like it is your…read morefault on simple questions, and you'll have to wait 45min past your scheduled time every time like clockwork. Thought this was the standard until I realized no other Doctors do this....

Excellent family Doctor and staff. Friendly, and knowledgeable. One of the last independent…read moreDoctor's offices in McHenry County.

While I don't go often unless a serious issue or annual physical, I've been a patient here for…read moreyears and wouldn't think of going anywhere else. I appreciate the direct and frank way Dr. Lesser and I can speak to one another. Sometimes in a very humorous, epitaph-filled way. He and his staff really listen to me, don't rush me, and make it as pleasant and hassle-free as possible. He's older like me so he "gets" a guy. But, I took my fiancee to see him and they hit it off too. Seriously, how many couples do that and afterwards feel like it was fun? While he is my doctor, I feel like he's a friend and trusted confidant. He doesn't judge and doesn't force. That's the kind of doctor for me.