Horrible. Never organized, always takes 2 hours for a scheduled appointment. They take in way too…read moremany patients. it's always a waiting room full. The office girls are very rude and to have that many doctors you'd think they'd be a tad faster than they are. Would go anywhere else but here. also to add I've been dealing with them for 8 years and it's never been any different the whole time. it's just convenient and closest to us but it's not worth it anymore.

They have always done well for my grands and tried to work in at timely manner or advised otherwise.read more

Just wanted to complement you on your PT Ryna Patel. I was…read morevery impressed at how caring and through she was.Some of the exercises I was doing wrong and she took the time to correct my form. It was my last visit today. She printed out a complete list Of exercises for home and even what sequence to do them in. I would highly recommend Star and her

I went to STAR physical therapy in Spring Hill, Tennessee for lower back pain at the recommendation…read moreof my doctor. When I set up my first appointment I was told that since my insurance had a high deductible, each visit would cost 100 dollars. I went for 3 visits and paid the 100 dollars each time. I found the therapist and staff to be quite unprofessional. They spent most of the time carrying on conversations having nothing to do with health care or physical therapy among other staff members and people in the room. Every one of my treatments consisted of the therapist briefly describing an exercise, and having me do a certain number of reps while she walked away. Upon completion of that exercise, she would give me another exercise to do and walk away again. At the end of each 50 to 55 minute session she would print out a one or two page summary of what we did so I could continue the exercises at home. At no time in any of the visits was there any measurement or objective assessment of my progress. It simply consisted of asking me if I felt any better, giving me a few more exercises, and another printout. Everything that was done during the three visits could have just as easily been done by handing me a print-out of the exercises when I walked in the door the first time and sending me on my way. Had I known this was all that was going to be done, I could have simply looked up the exercises online. When they billed my insurance company, they fragmented the coding of each office visit into 3 components. In total the 3 times I visited were billed at 1081.00. After the insurance company acted STAR sent me a bill for a balance owed of 219.21. As a doctor myself, I feel like they engaged in some pretty creative coding in their insurance billing, designed to maximize profit at my expense. I will not return to STAR in the future, and would not have gone there originally had I known how unprofessional, ineffective, and expensive the care would be.

My soon-to-be 98-year-old grandfather has called Willow Springs Assisted Living home for the past…read more3.5 years, and we couldn't be happier with the care and environment he receives there. The staff are truly exceptional and clearly dedicated to their jobs. Keith in the kitchen has been incredibly helpful and kind every time our family visits, and Reniesha along with many others consistently go above and beyond. The family involvement has made all the difference -- his daughters (my mom and aunt) and one son (my uncle) and I, who live nearby visit at least every other day, and the staff have always been welcoming and supportive of that. The rooms are a perfect size, comfortable and well-maintained. The meals are very well prepared, and I especially appreciate that the daily menu is posted in large print on a chalkboard in the dining room before each meal so residents know exactly what to expect. Even when the team is stretched thin, they remain patient, accommodating, and professional. They offer plenty of interactive activities to keep residents engaged, and the weekly church service is a wonderful touch. We still highly recommend Willow Springs Assisted Living to anyone looking for a caring, high-quality facility for their loved one. It's been a blessing for our family.

We are so thankful for our family member to be a part of this community. The staff is caring,…read morecompassionate, and kind. They understand the aging process, the health transitions, and know how to navigate when our family member has a bad case of the grumpies. In addition, the administrator is easy to work with and proactive in her leadership style. The Director of Nurses communicates and relays information to family. Admin and staff have exceeded every expectation that we had. This is an absolutely wonderful place, and we highly recommend it to anyone who is considering a senior living facility.

Alicia is rather amazing along with her nurse Kristen. My child had some special issues and we were…read moreguided to the right referrals immediately. Will always be appreciative of this team with Heather at referrals too. Thank you.

We recently switched from a pediatrician in Franklin to Grace Pediatrics in Thompsons Station,…read moremainly because it is closer to our home. We have been blown away by the care that we have received from Grace Pediatrics! I am so happy that we made the switch, not only because it's closer to our home, but because we like it much more! I feel more supported by the staff, where at the other office, I felt like we were just a number to them. I cannot recommend Grace Pediatrics enough!

I am believer in chiropractic care and was looking for a good chiropractor. I have been to at least…read more10 chiropractors in my life. Dr. Scheitel had been to a good school so I thought he could do a good adjustment. When I went in the first day I had to pay over $400 for x-rays and treatment. After the treatment he said he knew he didn't get the spine to adjust and asked me to come back the next day. I knew he didn't get it and said I would come back. I had been to other chiropractors that the spine had adjusted and they asked me to come back the next day to make sure it was still in place. They never charged me for that. When I came back the next day he did the same procedure and the spine didn't get realigned and he knew that and told me the same. He said he wanted another "crack" at it and asked me to come back the next day. I felt bad for him that he didn't get it but was glad he wasn't giving up. Each time I came back (5 days in a row) they never asked for a payment, nor did I expect to pay because he didn't get the spine to adjust and he asked me to come back, I didn't ask him. Why would I want to come back and pay more when he couldn't get my spine aligned? After a week I gave up and went to another chiropractor in Spring Hill, Dr. Jeremy Johnson at Back to Health and adjusted my spine the first time. A week later I received a bill for almost $500 dollars. They had charged me every day even when he didn't get the spine adjusted. When I went to let them know I didn't request to see the Dr. and he never got the spine adjusted and the secretary was rude. I asked to speak to the doctor and she said she handled all that. They have since turned me over to collections because I refuse to pay them because they never performed the work. Do not use this "doctor."

Everyone is so nice and attentive and best of all - results! I have recommended Dr Schietel, Kelly…read moreand Coleen to everyone I have spoken to about the need for back relief.

The medical care is adequate, even more then adequate…read more  The problems are with the front desk and the billing department.  I went in for care on 1/15/2025.  I was told it would cost $250 or so.  I paid the amount (plus a surcharge for using a credit card).  Later when Medicare and my insurance processed the claim they said I owed about half that amount. I called Billing and had to leave a message.  The recording said they would call back the next day.  I waited a few (week) days and...no call back.  So I called Billing again and left a message.  Same result, no call back.  So I called the main office (during business hours) and had to leave a message.  Same result as my messages to Billing, no call back.  So I called Billing again and again left a message including the notice that I will cancel my appointment the next week if this issue is not resolved.  That time they returned my call.  The issue was resolved to my satisfaction. At that appointment they took an x-ray of my feet.  I asked the tech if I could have a CD copy of my x-ray.  She did not say no, just sort of acquiesced .  I forgot to ask for the CD when I left. Next appointment on March 26 I asked for the CD and was told they don't have CDs of x-rays.  They said they could email the x-ray.  I confirmed my email address.  When the x-ray didn't arrive I called the office and left a message.  Again they never called me back. I also logged into the portal and attempted to send them a message.  When I clicked Compose I got a window that asks, ":What type of message do you want to compose?".  But there is nothing to select nor anyplace to enter any text.  So there is no way to message them. Normally I would give this information to "management" but there doesn't seem to be any way to do that with a non-functioning compose window.  So now I am resorting to yelp.

dr. a. henderson is fantastic she has been very helpful for issues with the toes and footread more