Do not sign up your loved ones for this place. Do not encourage anyone to apply to work here. I…read morecannot stress this enough. They prioritize billing over patient care and hiring adequate staff. Patients have been left for hours with no nursing visits nor even phone call. Nurses and STNAs are overworked and spread far too thin. Management is increasingly​ inadequate evidenced by a surprising lack of compassion and concern. Training for multiple roles does not prepare staff for the tasks they are hired for. It is a toxic work environment lacking space for constructive criticism, ideas for improvement ​are thrown to the wayside.

Family was left waiting over 3 hours to discuss hospice care. Representative called only after…read morebeing an hour late. Rescheduled for another hour later, then called again to reschedule. The lack of compassion is ridiculous. Their lack of professionalism is astonishing. Run, don't walk to another provider! Your loved one deserves better!

My father was recently a patient here and spent his final days in peace and comfort, thanks to the…read morehard-working and compassionate staff at Holy Family. The nursing staff was responsive to his every need and checked on him frequently. The pastoral care he received was equally wonderful. Sister Margaret Mary, in particular, was so warm and loving toward him, and I was touched by her kindness. I'm sure she brought him much comfort! In addition, I was pleasantly surprised by how the staff took such good care of my family and I while we kept vigil in my dad's room. Between my brother, my mom and myself, we never left his side on the weekend he passed. The staff saw to it that I had a pillow and blanket to keep me comfortable while I slept there overnight, and they also brought me a phone charger when I needed it. One day, a staff member cooked my mom a grilled cheese sandwich just for her, because she knew she needed to eat. They promised us they would do anything they could for us, and they certainly did! When my dad passed away, we were all given a hug by our wonderful nurse, and given reassurance that he was no longer in pain. I could tell that one of the other nurses present was fighting back tears, which touched me, as well, knowing that I was not alone in my grief. I really just can't say enough good things about the wonderful people working there who make it their mission to provide comfort and care to their patients and their families. And the facility, itself, is beautiful, clean, and well-maintained. Nobody wants to have to bring their loved one to a hospice, but if you should find yourself looking for a facility to provide palliative care for your family member, you really couldn't ask for a place better than Holy Family.

Amazing place to work! Patient centered care and wonderful employers! They truly care about their…read morepatience and continue to provide the best care to them!

Kara is an incredible resource and a true professional. Her deep knowledge and consulting expertise…read moreare immediately apparent, but what stands out most is her ability to listen and provide thoughtful, actionable guidance. I highly recommend her to anyone looking for clear direction and expert advice.

I can't even begin to tell everyone how great Kara is. When we hired her it was to be a patient…read moreadvocate for my MIL who lives in Ohio. She has gone above and beyond any expectations we had. Not only was she there to help, advise, inform and care for my MIL, but after we moved her back to Michigan, Kara become OUR advocate. She not only helped us with medical transport but she went along to make sure my MIL arrived safely and comfortably! She has continued to help us with so many different things, including the sale of my MIL's home (and removing ALL the things she had and setting up charities to receive the stuff) and finding an advocate for us in Michigan. She is hardworking, HONEST, helpful, caring, compassionate and just a wonderful person. I don't know how my husband found her, but I thank GOD that he did. When her work is finally done I will still be honored to be a friend to Kara because she has been more than a friend to our family. We can never thank her enough for everything she has done for us..

Cherished Companions has been great to work with. 95% of the aides we've worked with has offered…read morewonderful care to our family member. If an aide who was due to work for us on any given morning calls off, they make every effort to find a replacement. I would and, have recommended them.

From the owner: At Cherished Companions Home Care, we are a family of caregivers. We are sensitive to the needs and…read morefeelings of you and your loved ones and secure courteous, Chagrin Falls, OH home care professionals.