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    Cherished Companions

    4.0 (1 review)
    Open • 9:00 am - 5:00 pm

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    3 years ago

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    Arden Courts of Chagrin Falls

    Arden Courts of Chagrin Falls

    5.0(5 reviews)
    1.8 mi

    Thank you to all the staff of Arden Courts/ Chagrin Falls!…read more After scouring Cleveland (and its' surrounding areas) for a Memory Care facility, we were fortunate and blessed to discover Arden Courts/ Chagrin Falls. The challenge was finding a facility that would not just "house" Mom, but one that would comfort her, engage her, make her feel independent and safe, a loving environment with a friendly and caring "community" of compassionate people, a place she would comfortably call home. Arden Courts Has proved to be like no other facility we've experienced. Never did we think Mom would be comfortable in a "locked" environment. With Arden Courts unique architectural design, Mom is free to independently walk around through courtyards and gardens leaving and reentering at will. Never does she feel cloistered or overwhelmed by "institution" like hallways and corridors. Loud noises from the hustle and bustle of large number of residents and visitors simply does not exist. Arden Courts/ Chagrin Falls is respectful, dignified. The principals and aids are trained expertly at what they do. They know and understand what residents and family are having to go through. With sincerest compassion they guided us through ( what was extremely difficult) the emotional and physical realities of the transition. Day and night we were updated and advised through the moving process. They were so right - all the worry and panic we had was unnecessary. Simply amazing. Never Thought we would get to this point. We are calm and confident Mom resides in the best possible facility of its kind. We visit often with pleasure! She is happy at long last and we are grateful for our new peace of mind. Robin Greenwald-Gilbert

    I work for a local elderlaw attorney and we are often charged with the responsibility of finding…read morequality facilities in which our clients can live. When the client has dementia and lives on the east side, I feel that there is no better facility for me to recommend to our families than Arden Courts. The staff is personable, knowledgeable and compassionate and I have watched them take in a new resident and bring comfort and peace of mind to overwhelmed and frazzled family members. The Arden Courts philosophy really honors the personhood of the individual with dementia by not so much focusing on what's been taken away, but rather on what remains.

    Arden Courts of Westlake

    Arden Courts of Westlake

    3.6(7 reviews)
    28.6 mi

    My mother in law is getting charged a full month even tho her husband had to go to hospice and…read morepassed away. That's preying on vulnerable people. He was there less than two weeks but has to pay a prorated month and a full month? Disgusting

    It makes me sad to write this because our initial experience here was so unbelievably positive. My…read moreaunt, who is a nun, was placed here at the recommendation of the convent. They had other nuns there for the same memory care challenges, that they could no longer accommodate with her at the mother house. The activities were initially wonderful, the staff, caring and attentive, and the administration was professional and consistent. I certainly understand that Covid affected a lot of different services, especially in healthcare. It was at Arden Court that it was especially devastating. The administration has been nothing but incompetent, the staff has had so much turnover that every time we visit, there are new faces, and my aunt is not receiving the care that she needed and deserved. Despite multiple phone calls and multiple face-to-face conversations with administrators of the home and with staff, nothing gets done to assist. Tests for C-Diff and UTIs were requested and never performed. My aunt was in physical pain and wallowing in misery. The staff made it crystal clear that they were merely collecting a paycheck and that caring for those most vulnerable was an inconvenience at best. We are going to move her to a different facility that we know would provide at least the basic care that she was not getting at Arden Court. So unbelievably disappointed in this horrible facility. Do not put your family members here if you plan on them receiving care, and if you love them, they will not get the attention they need or deserve. Consider yourself warned.

    The Inn at CoalRidge - Main dining room.

    The Inn at CoalRidge

    5.0(1 review)
    30.7 mi

    Our mother was here about 4 years. Started in Assisted Living and then Memory Care and then…read moreSpecial Care with Hospice Assisting . Care was phenomenal! RNs, LPNs and aides are well trained and very stable ( not much turnover). Very clean facility . Food was incredible considering other facilities and menus were what seniors would desire: baked chicken, meatloaf, mashed potatoes , soups etc. Tammi, the facility director is excellent. During Mom's final days especially we were so grateful.

    From the owner: At our independently owned and operated assisted living facility, we provide nothing but the best…read moretreatment for your loved ones. We like to think of our facility as a retirement community, and we offer multiple life enrichment activities and lifestyle amenities for our tenants to make them feel right at home. In addition to offering chapel services, social areas, organized exercise classes, and our in-home movie theatre, we also offer off-facility services. We provide transportation at our retirement home so that our tenants may have refreshing shopping trips, visits to restaurants, and more. Our mission is to provide the very best senior care for your loved ones, treating them as our "Mothers and Fathers, Grandmothers and Grandfathers". We are passionate about our seniors having a safe and comfortable living experience. Ready to consider options for a loved one? Give us a call today.

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    The Inn at CoalRidge
    The Inn at CoalRidge - Our cafe.

    Our cafe.

    The Inn at CoalRidge

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    Shurmer Place

    Shurmer Place

    2.7(7 reviews)
    24.6 mi

    Shurmer Place Senior & Assisted Living is a clean and well-run facility. The entire process of…read moregetting my sister into the facility was handled with the utmost professional courtesy and compassion. The highly experienced director was an absolute delight. Her friendly attitude trickles down to her staff. The facility is up-to-date, clean, spacious, and cheerful. The planned activities, which are vital to a person's well-being, were plentiful and fun. The activity directors are personable and compassionate. They often just came around to chat. The nursing staff is on top of their game! They log everything and are truly concerned for the health of their residents. They will keep the family up-to-date. The menu is full of variety and the food is tasty. Our family was well-pleased with the care given to my sister. She was thriving there and really enjoyed making new friends. We had peace of mind that she was safe. The staff knew our family by name. Unfortunately, my sister passed away after one year of being there of health complications while in the hospital. The director and staff were so compassionate towards us. The director even drove of few of my sister's new found friends to her funeral plus a few staff members came as well. The move-out process was unrushed considering all the many tasks that were on our plate. Every facility has its pros & cons. And, yes we had a few minor issues, but they were addressed in a timely manner. I highly recommend this facility.

    I was a therapy tech at this facility. I must say, the only reason I kept showing up to work was…read morebecause of the patients and residents there. Many of the admits had been through the worst and having the opportunity to be by there side, offering encouragement and assisting with therapy meant a lot to me. I enjoyed transporting residents back to their rooms as I had many great talks with them. Most shared what was on their heart with me, some shared their fears, and a few their passions. I give this facility one star because that is the lowest rating I can give. I dealt with bullying, belittling, and racial prejudice on a daily basis. I reported this to corporate many times, but to no avail. I struggle with depression and anxiety, so everyday was a battle to go to work. I worked in the therapy department, and unfortunately most of my co-workers treated their patients like numbers. There is little to no empathizing and understanding with the patients. This made the residents upset and my heart broke for them. This facility is focused more on speed than its patients. Do not work here.

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    Shurmer Place
    Shurmer Place
    Shurmer Place

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    Cherished Companions - homehealthcare - Updated September 2026

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