They were very helpful with getting my husband on the senior bus for dialysis while I was working.read more

I've been using home care services for my father provided by Visiting Angels for about a year now…read more I was very concerned about having anyone in my father's home but I had no choice. I had to go to work, among other responsibilities! After checking out providers and services, Visiting Angels was highly recommended. I knew I wanted to utilize a company with a good track record in this field. The Cleveland office of Visiting Angels has been in business for over 14 years. I did my own due diligence, personally speaking with several current and former clients. I also took an additional step to contact independent referral sources to see what companies they spoke highly of. They can never give you just one company, but the Cleveland office of Visiting Angels was on everyone's top 5 list of referrals. Every reference that I personally called, whether from Visiting Angels or from social workers and referral sources, had great comments about their experience and/or their reputation. Now, as I come up on a year of service, I can happily report that my experience and that of my father, paralleled all of the good references. Their staff members, or caregivers that have been with my father, have been very attentive, reliable and trustworthy. He has his 'angels', as he refers to them, around the clock! He is happy and pretty content. He likes how they take care of him, and I like how responsible they have been. He is 93 years old; a depression era, WWII vet survivor; he deserves the best! I was also surprised at how focused Visiting Angels has been at regularly checking in with me by phone to see how things are going! They even use an independent company that called me to do a survey about the quality of their workers and the responsiveness of their office. In total, I can highly recommend Visiting Angels to anyone needing caregiver services for their elderly loved one!

This facility never delivered any services to the patient. The first home health card aid was a…read moreno-show, with no warning. The explanation was that she "wrote down the wrong address." The second day of care someone else was assigned. No call, no show again. The excuse was that she "had a court date." The third day was the same story, with the same aid (April) who then said she "didn't know where the house was." She was defensive, unprofessional, and unapologetic about leaving the patient alone each day. Each representative, INCLUDING Margaret Ogbuji, the director, was dismissive about the entire situation. Home health care is NOT the business for these negligent individuals. They made an already difficult situation extremely stressful.

From the owner: Amara Home Care Services, Inc. (AHC) subscribes to the definition of health by the World Health…read moreOrganization. According to the WHO, health is a state of maximal physical, mental, and social well-being, and not merely the absence of disease or infirmity. The WHO also states that the enjoyment of the highest attainable standard of health is one of the fundamental rights of every human being without distinction of race, religion, political belief, economic, or social condition. To that end, the personnel at Amara Home Care are committed to providing high-quality, compassionate health care and promoting maximum physical, mental, and social conditions in the homes of our clients/patients and their families.

Cas,sh is a great worker on time doesn't call off the true definition of a team player. I would…read moretrust her with our loved ones.

From the owner: Care Frome Me is a compassionate home care service dedicated to enhancing the quality of life for…read moreseniors and individuals in need of assistance. Our trained caregivers provide personalized care, including daily living support, companionship, and specialized services, all within the comfort of your home. We are committed to safety, dignity, and independence, ensuring peace of mind for families and their loved ones.

This provider currently provides housing and is hoping to expand into vocational rehab at some…read morepoint. They're always looking to get more staff so they can do this, as well as have more housing for more clients. It's not a bad thing, though! For I am a client of theirs and I gotta say: these people know how to be a good provider! Others should aspire to the purity and greatness of Maya Home Care! If it were not for them, I'd probably be in jail or prison with no bail, due to the last provider and its clients, my neighbors, constantly antagonizing me and instigating, as well as doing their absolute best at all given opportunities to incite violent reactions out of me. I had nearly lost all ability to restrain myself just before moving into one of the new providers' homes. Other providers also like to play favoritism, but not this one! These guys have been there for me when I would've otherwise had been evicted, or gone hungry for a while. One staff even braved the hard rain and possible strong winds just to get me my HRT pills and one of my psyche meds! I told him that it was fine, that I could wait, but he insisted and went regardless. I can't give them enough stars as it is. If you gotta pick a provider, demand for Maya Home Care! Look nowhere else, you will not regret it, I promise! Especially if you've been mistreated and abused by other providers like I have.

From the owner: At MAYA, we are committed to fostering exceptional experiences for our clients, whether through…read morepersonal interactions or over the phone. These meaningful moments resonate with both our clients and employees and serve as the foundation of our business philosophy. Our mission is to enhance the quality of life, preserve dignity, and promote independence for all of our clients. We achieve this by providing tailored care plans and solutions that enable our clients to thrive in the familiarity and comfort of their own homes.

I left a voice mail on 07/05/24 to inquire about receiving home care. A woman called me to let me…read moreknow the person who handles what I was looking for would call the next week. On 07/10/24, a different woman returned my call and after discussing my needs, she said she would call me the next day, but she never called back. I also emailed them on 07/17/24 reminding them that I was still waiting for a return call, and that email received no response. It is now 07/26/24, and I hired a different provider this week. I can only hope other potential clients receive better treatment.

People hire caregivers because they NEED care! So many times , the assigned caregiver calls off…read moreand the company never sends a replacement. Other times...they just do not show up. This is not how to run a service that is so much need by the client. Not dependable at all!

My father was recently a patient here and spent his final days in peace and comfort, thanks to the…read morehard-working and compassionate staff at Holy Family. The nursing staff was responsive to his every need and checked on him frequently. The pastoral care he received was equally wonderful. Sister Margaret Mary, in particular, was so warm and loving toward him, and I was touched by her kindness. I'm sure she brought him much comfort! In addition, I was pleasantly surprised by how the staff took such good care of my family and I while we kept vigil in my dad's room. Between my brother, my mom and myself, we never left his side on the weekend he passed. The staff saw to it that I had a pillow and blanket to keep me comfortable while I slept there overnight, and they also brought me a phone charger when I needed it. One day, a staff member cooked my mom a grilled cheese sandwich just for her, because she knew she needed to eat. They promised us they would do anything they could for us, and they certainly did! When my dad passed away, we were all given a hug by our wonderful nurse, and given reassurance that he was no longer in pain. I could tell that one of the other nurses present was fighting back tears, which touched me, as well, knowing that I was not alone in my grief. I really just can't say enough good things about the wonderful people working there who make it their mission to provide comfort and care to their patients and their families. And the facility, itself, is beautiful, clean, and well-maintained. Nobody wants to have to bring their loved one to a hospice, but if you should find yourself looking for a facility to provide palliative care for your family member, you really couldn't ask for a place better than Holy Family.

Amazing place to work! Patient centered care and wonderful employers! They truly care about their…read morepatience and continue to provide the best care to them!