Our family is deeply grateful for the compassionate care provided by Hope Hospice during my…read moremother-in-law's final stages of life. From the very beginning, the nurses and care team demonstrated an extraordinary level of kindness, professionalism, and respect. They not only ensured her comfort and dignity at every step, but also supported our entire family with empathy and understanding during an incredibly difficult time. Every interaction reflected genuine care and a commitment to making her final days as peaceful as possible. The staff was attentive, responsive, and highly skilled, always taking the time to address our questions and concerns. Their presence brought us reassurance and comfort when we needed it most. We cannot thank Hope Hospice enough for the exceptional care they provided. We wholeheartedly and confidently recommend their services to anyone seeking compassionate, high-quality end-of-life care for a loved one.

Gentle care -- they actually spoke to the patient other hospice interviewers spoke to the family…read moremembers, ignoring the patient sitting in the room-- our loved one passed on after five days with Hope in the manner he was promised--this is from our experience in the winter of 2020. Some of the more current reviews are troubling. I would-today-be hesitant to use them unless I had numerous backup numbers etc and knew their backup pharmacy. Dying is a once in a lifetime experience. There's no room for apologies from a company in THIS industry.

Our family cannot offer enough praise for Prime Care Hospice. From the first contact with the…read moreintake person to the person who came to pronounce time of death the care and compassion was amazing. The caregivers were absolutely our angels at our time of greatest need. The care they provided with such expertise and efficiency left us in awe.Any call I made was responded to immediately. I thought I could do everything for my husband on my own and I liked doing it but when Hospice came in it was a relief that surprised me. Their caring honesty about what was happening and what to expect day by day was a comfort and, for me, much needed and appreciated. Hospice workers are a special kind of person.

Excellent staff, excellent care, excellent responsiveness and super-supportive! I could not have…read moretaken care of my family member without Prime Care Hospice.

This is a long overdue review, but so necessary…read more The A Plus Home Health Care team from John to Marisa to my mom's other nurses that would stop by were absolutely amazing. Unfortunately my mom passed away in February 2019, but this company and team helped her pass away with dignity, comfort, and peace. And really, with a lot of love since she was at home surrounded by her loved ones. The A Plus Home Health Care team responded to my family's urgent and ASAP needs on the drop of a dime and when my mom passed, they even attended her funeral services. I don't know if there's even enough words to thank this team and company, but know that you and your family are in the best hands. Thank you and I am forever grateful for what you did for my mom and our family. God bless!

This company is fantastic. I had hip surgery at Highland Hospital and did not have the best…read morefollow-up visit with the on-call surgeon. My surgeon was out of town and I had a few questions. Thank goodness for the people at A Plus Home Health Care . Right from the start I had a very good interaction with Delma who if I had to guess runs day to day in the office. She got the ball rolling right there on the spot and had a list of people from P. T. and nurses I would be seeing for the next few weeks. I couldn't think of any other people I'd rather have taking care of me after surgery then the people at A Plus Home Health Care . There's Amareet, ( I don't know if I've spelled any of their names correctly ), nurse Cathy, Delma, Robert and Kathleen from P.T. Each one of these people were caring and skilled at their job. Kathleen was just the best. From my well-thought-out exercise regimen to answering all my questions which people tend to have a lot of after having surgery. She called Robert in to have a look at my hip for the amount of swelling I was having. It was great having someone to talk to that who was able to put you at ease and let you know that what you were experiencing was normal . I can't say enough about all of these people and the wonderful company that they work for. I honestly don't know what I would've done if if I hadn't had the help these people provided. When you're scared, unsure and overwhelmed with information, it's nice to have people that take the time to listen to you and provide the care that you actually need. Thank You.

Our families experience with Bristol Hospice was very disappointing…read more The team promised comfort and consistent care for my mom including music therapy and relaxation aids but those services never happened. Different nurses arrived and despite repeated requests there is still no schedule after 3 weeks. A hygiene aide came but left my mom in her same clothes with no pants and just a diaper. Her anxiety medication ran out and while we were told a refill would be coming no could say when. We also asked for a meeting to address our concerns but it was rescheduled several times and no one ever followed up. At a time when reliability and compassion were most needed we felt unsupported and overlooked.

This was admittedly a weird situation. My mom was signed up to receive hospice care. We decided…read moreto remove her from hospice care for several reasons. After doing the paperwork to remove her from hospice, I discovered that a med change had been made which I (as POA) was not told about. I was left in the position of a med prescribed by the hospice provider that couldn't be renewed because she was off hospice. All fine and good-except they had changed the dose. Her primary doctor wouldn't authorize the change so I couldn't refill it. Bristol refused to discontinue the med change because they were no longer providing services. I was left in that position. AND if that wasn't enough, my mom is in a memory care facility so if they did not give the dosage that Bristol ordered (without telling me) they would be out of compliance with the state and could be fined if licensing reviewed med records. I argued my way up the ladder so to speak and got them to change what they did. I would NEVER use this agency again. One star is only because no stars is not an option.

Emerald Care Home is a wonderful place to take care of your loved one. My mother has been in their…read morecare for over three years, and I cannot recommend them enough. Carmen and her staff are kind, caring, and very attentive. My mother has been bedridden the entire time, and she has never had a bed sore or any other serious issues. The house is spotless, the meals are made in the premises, and the staff show genuine interest and concern for the clients. I am extremely fortunate to have found such a great place for my mother.

Emerald Care Home is a comfortable and and well designed home for senior living. There is a lot of…read morelight and openness in the living room, kitchen and dining room. Outside is a pleasant, large deck surrounded by trees, shrubs and flowers where we often like to visit my mother. But aside from how nice the home is itself, the care here is what is ultimately important. The caregivers really treat my mother well, just like a loved family member. She is 95 and wheel chair bound, but she is always treated with respect, included in conversations, and encouraged to share her wit and sense of humor. We know that she is comfortable, she eats very well, and she likes the owner and staff here. And they like her!

Wish I could give more than 5 stars. This place is awesome. My husband originally went to another…read morefacility after a stroke and was deteriorating there. Luckily, I was able to get him transferred to Creekview, where he thrived. The physical, occupational, and speech therapists were outstanding. They all really made the effort to make sure that he would get better and be able to come home. (Shout-outs to Govin and Maya.) The facility is gorgeous and welcoming and the rooms very pleasant; not institional at all. The staff is very caring. They paid attention to my husband's dietary needs, yet the food was pretty good for a nursing facility.

My clinical experience at Creekview was extremely positive. The facility is exceptionally clean,…read morewell organized, and maintained to a high standard. It creates a safe and welcoming environment for both patients and staff. It is a facility where professionalism, teamwork, and compassion are clearly prioritized. It is a place where I would be honored in pursuing employment after completing my clinicals. During my clinical experience, I felt encouraged to learn and was consistently supported by staff who were willing to share their knowledge while maintaining a strong focus on proper patient centered care. Having a grandfather with Parkinson's disease deepened my understanding of the importance of patience, dignity, and compassionate care; values that Creekview consistently demonstrates. I am truly appreciative of the professionalism and empathy shown by the entire team, and I would feel very confident entrusting my own family's care to this facility. Overall, Creekview reflects excellence in both care and workplace culture.

Three days prior to leaving for a week long vacation, my Mom started having some health issues and…read moreended up in ER. It quickly became obvious that I was going to need full-time in-home care for her during my absence. That evening, I made a phone call to Visiting Angels of Livermore. They offered to provide a full no-commitment assessment, and I accepted. The next day, Mr. Keith Beck, Executive Director, came to my home and evaluated Mom's situation and needs. Mr. Beck was on-time, professional, organized and efficient. Following the assessment, we were introduced to a recommended caregiver who, assuming my approval, would be responsible for Mom. She was professional, very conversational with Mom and an experienced caregiver. By the end of the appointments, I was confident that Mom would have good, comforting care while I was gone. I was extremely impressed that Visiting Angels responded so quickly, and was also able to provide and dedicate quality staff in a timely manner. I continued the caregiving services on a part-time basis after I returned home as Mom was still not quite stable. Another caregiver was introduced and assigned. After a couple of weeks of continued part-time care, Mom became much better and I was comfortable with stopping the services. I highly recommend Visiting Angels of Livermore. All of my experiences (and my Mom's) were positive. It is a very well managed business with a reliable, kind, and supportive team: owner, office staff, and caregivers. Thanks to Visiting Angels I was able to enjoy my vacation. I will definitely use them again when and if the need arises. If you are considering in-home care for a loved one, Visiting Angels of Livermore is it. An excellent Yelp score....5 Stars all the way!

Visiting Angels (Glendale)was a company my father and I were ready to invest in.He has alzheimers…read more/dementia and dealing with lymphoma.He is a retired police officer and It would cost alot for his care (24/7) ,but we had the funds set aside for his care. I know it's costly for home care,but we both agreed that these friendly folks would help us out.Price was not a problem.We made an appointment for the meet and greet home evaluation and get to know our new team members and our assistants.No one showed up at the appointmeant that they promised us in the beginning.I guess that $200,000 set aside for his companionship and round the clock care went down the drain. Him and I are going to use another home health care company since Visiting Angels has decided not to follow throug.

My #1 thrift pick in Modesto, due to wide-ranging selection of housewares, furniture, and clothes…read more The clothing section has a decent selection of plus size items that aren't straight from Walmart. This is one of the two places I can count on finding fun clothes. They do discount days based on odd things, like a discount day if you wear a hat, so keep an eye on the sign by the curb when you drive past. Parking can be a nightmare on busy days. The donation pull-up is also sometimes an interesting driving experience. Staff is always very nice, though, so just bring your best supply of patience.

I used to really like this thrift store but their prices have really jumped! They are a thrift…read morestore, not Target! Whoever is pricing their items is pricing their customers right out.

There are no words that can fully express the gratitude my family and I have for the hospice team…read morewho cared for my mom during the most difficult time of our lives. From the very beginning, they treated my mom with incredible dignity, compassion, and respect. They didn't just care for her medical needs--they cared for her as a person. Every nurse, aide, social worker, and staff member showed genuine kindness and made sure she was comfortable, supported, and surrounded by love. As a family, we were scared, overwhelmed, and navigating something none of us were ready for. The hospice team became a source of strength and comfort. They answered our questions with patience, guided us through every step, and provided reassurance when we needed it most. Their compassion extended beyond my mom and embraced our entire family. A couple in particular felt like family. The love, dedication, and tenderness they showed my mom will stay with us forever. They celebrated the good moments with us, sat with us during the hard ones, and helped ensure that my mom's final days were filled with comfort, peace, and dignity. Losing my mom has been heartbreaking, but I find comfort in knowing she was cared for by such extraordinary people. Hospice is not just about end-of-life care--it's about preserving dignity, providing comfort, and surrounding families with support when they need it most. Lifeguard did all of that and more. From the bottom of our hearts, thank you for helping us care for our mom and for treating her with such love and compassion. We will never forget what you did for her and for our family. Forever grateful.

I have learned a lot more now, but it's too late. The care was seeming good at the time. The…read moresupervisor that first came to my home and talked to me agreed with me my mom was not really needing hospice care. After talking to management she all of a sudden agreed with the office manager that she did need hospice care. It seemed as if the manager made her agree to putting mom on hospice care. It was a sudden turn around as if they would lose a patient. I'm wondering if they get paid big bucks if they get hospice patients, and if they pass, their SSA will no longer be given to them. I gave a good written review when they sent me the letter to give a review, but I have another friend going through this now, and it seems like they are encouraging her mom to pass. They keep telling her the mom is in transition, but the mom is still eating a little food and has no pain. I pray for God to forgive me for letting them come to care for my mom. It seems like they encourage meds to give to them. Same situation for my father in 2 months later. It was a different hospice, but all 3 of the care for hospice seem to have the same agenda.....I miss my mom!

I'm skeptical of these glowing reviews, so I'm writing my own…read more I took my dad to a brunch and learn there. It was impressive. They have a new culinary director which sounds luxurious. The food was delish. Dad didn't love the coffee but he can make his own. :) The staff has been there a long time and the ownership is also long-term which I find stable. There are a lot of pluses, but the icing on the cake was that each of three different residents talked to us in passing, and they were very cheerful and appeared happy. My dad is excited to move in soon, and it's a relief to the rest of the family. We're looking forward to my dad experiencing the Men's club, weekly happy hour, and nightly movies. I'll update my review in about three months.

My father lived in this facility for nine months, during which he fell 13 times, despite my clear…read moreand early disclosure that he had Parkinson's dementia. Rather than revising his care or offering support, the facility ultimately evicted him after his final fall, labeling him a "fall risk"--a fact they had known since day one. They violated legal eviction procedures by failing to give a 30-day notice, and informed me while I was out of the country, leaving my father in the hospital and me scrambling to find a new place for him. The lack of empathy during a vulnerable time was inexcusable. To make matters worse, the facility said the only way they would allow him back was if I paid for a private 24/7 nurse--an expense they knew was unrealistic. This was clearly a tactic to push him out while appearing cooperative on paper. Not sure if Aireen T. is still the director but she is not responsive, professional, caring, or compassionate at all. I had to involve Ombudsman to get responses from her on everything. There are also serious safety and staffing concerns. During a power outage in the heat of summer 2024, the facility had no backup generator. We overheard firefighters asking staff where the generator was, and staff admitted there wasn't one. During this incident a female resident was stuck in the elevator for literally hours on a hot summer day!! It was horrifying. Others, like the woman across from my father's room, were left in the dark yelling "hello, is anybody there?" My family and I went to her to calm her down ourselves as no staff member checked on her or other residents to reassure them during this electricity outage. They are clearly understaffed and many of the caregivers are not certified CNAs, and it shows. Staff routinely defer to residents' refusals for essential care, and hygiene, rather than providing informed, proactive support for those with cognitive conditions. Many times I showed up and I could smell he hadn't showered. When I asked staff why they would say that he refused so they didn't do it. Medication for my father was not consistently dosed at a consistent time which was also a huge problem. My father also experienced racism from two other residents, and when I raised this with the Director Aireen, they brushed it off--blaming the behavior on health issues such as UTI and did nothing to protect or acknowledge the harm done to my father. Aireen and executive management did nothing to soothe our concerns. This facility is not safe, not equipped, and not compassionate. I would not trust them with any loved one under any circumstances.