Our family is deeply grateful for the compassionate care provided by Hope Hospice during my…read moremother-in-law's final stages of life. From the very beginning, the nurses and care team demonstrated an extraordinary level of kindness, professionalism, and respect. They not only ensured her comfort and dignity at every step, but also supported our entire family with empathy and understanding during an incredibly difficult time. Every interaction reflected genuine care and a commitment to making her final days as peaceful as possible. The staff was attentive, responsive, and highly skilled, always taking the time to address our questions and concerns. Their presence brought us reassurance and comfort when we needed it most. We cannot thank Hope Hospice enough for the exceptional care they provided. We wholeheartedly and confidently recommend their services to anyone seeking compassionate, high-quality end-of-life care for a loved one.

Gentle care -- they actually spoke to the patient other hospice interviewers spoke to the family…read moremembers, ignoring the patient sitting in the room-- our loved one passed on after five days with Hope in the manner he was promised--this is from our experience in the winter of 2020. Some of the more current reviews are troubling. I would-today-be hesitant to use them unless I had numerous backup numbers etc and knew their backup pharmacy. Dying is a once in a lifetime experience. There's no room for apologies from a company in THIS industry.

Having a family member in the hospital is scary. Having to bring them home and take care of them is…read moreeven more intimidating. Luckily, we were put in contact with OneHealth for my fathers post hospital stay. We were so impressed with their punctuality, professionalism and knowledge. The nurse that came by was extremely patient in explaining how to do dressing changes and explained in great detail on how my father was to take all of his medications. The physical therapist, Jim, was beyond our expectation. He was so helpful and compassionate. You could tell that he really loves his job.  Although I hope to never need their services again, I would not hesitate in contacting One Health.

This agency is truly a joke! Trying to get anyone on the phone that is above the receptionist…read morelevel is worst than getting a root canal! The nursing staff who did the assessment was absolutely superb! The pt who did the evaluation was incredible! But the administration?? Truly a joke! First off, the receptionist is rude, disrespectful and has zero empathy. I wonder how much sensitivity training they get?! You are dealing with families going through very tough times in their lives. Her behavior is unacceptable and she is truly in the wrong industry. I spoke with the assessment nurse about it who left a message for "Kevin". I have no idea who Kevin is or what his title is. I received a voicemail from Kevin days later. I mean DAYS! I call back and the receptionist tells me he never called me and essentially calls me a liar, as I'm staring at Kevin's voicemail on my phone. She refused to put me through to him. That was the last straw! The previous day, I attempted to contact the nurse who had seen my husband only ONCE since his assessment and it was 9 days AFTER the assessment! My husband had a massive heart attack, followed by a serious fall, resulting in bodily harm and injuries, for which he was hospitalized again. Here I am chasing her and she can't give me an appointment to save her life. I told her he has an emergency dental issue and I need to take him to the dentist and she tells me her only availability is during the dental appointment! She then proceeds to get an attitude with me about my "frustration" with her. The next day when I attempted to speak with this Kevin person, whose voicemail had come in during the weekend, and was unable to, I had had it. I fired the agency over the phone and on the spot! Later that day I get a text from the evaluating pt to come and discharge my husband the following day. Are you kidding me?? I was respectful and declined. I contacted our PCP for a referral to a different agency. The agency called me an hour later. They will start in a couple of days. If you truly want good home healthcare services, this is NOT the agency to go to! The evaluating staff are great but after that, good luck! And heaven forbid you need to speak with someone with any type of pull. Forget it! The crass receptionist speaks for the entire administration.

It is difficult to put into words the depth of our gratitude for Noopy. She came into our home…read moreduring the most challenging time of our lives and helped our family care for our mother in her last two weeks. Despite the difficult circumstances, Noopy provided care with incredible love and patience, treating our mother with the dignity and kindness she deserved. One of the greatest comforts was that Noopy is bilingual. Being able to communicate with our mother in Chinese was an absolute blessing; it eased our mother's anxiety and allowed for a connection that a non-Chinese speaker simply couldn't provide. Beyond caring for our mother, Noopy also provided immense support to the rest of the family. She was attentive to our needs, offered a comforting presence, and helped us navigate those final days with grace. We will never forget her compassion.

My mother died on May 13, 2025. My sister and I will be forever grateful for…read more It is without hesitation that I write this five star review of American Hospice and Home Health Care Services. Every single individual that was on Aracelii ( RN and Case Manager) team was clear in their ability to explain processes, sensitive and compassionate when caring for my mother, highly aware and knowledgeable on the topic of pain management and the use of morphine, understanding of all types of issues when transitioning patients between levels of care and to and fro between inside operations and outside vendor/facilities. My mother faced a medical error and because of her reaction to not being given medication properly she faced an unimaginable situation that our family faced and needed help with. The facility she was housed at did not give the emergency care, nor did Sutter Home Health and ONLY when American Hospice stepped in did we uncover the problem. By then my mom had to face a traumatic experience. Without Aracelli's team and Hospice Spiritual Leader Mariah, my sister and I might of collapsed out of physical and emotional exhaustion. Right now I write I am grieving, I am forgetful of names, but I want give my thanks to all those who assisted my family maneuver the last weeks of my mothers life. There is one last note: After my mother left us, the young man who came to dress and prepare my mother for her last journey, was an angel. He made the process of washing and caring for my mother easier. He helped me hold her. This man, an LVN ( I believe) was not afraid of death. And, because of that we together were able to make my mother ready to see her 'maker'. God bless this young man for the job he does on a daily basis. This is a role no one thinks of and which is very very very important to family members who's culture includes preparing the body for heavenly transition. To conclude: Thank You To EVERYONE who CARED ENOUGH TO GIVE THEIR BEST TO OUR MOTHER IN HER LAST DAYS.

We engaged this hospice in getting my wife home from the hospital. They had the bed set up and a…read morebunch of machines as well as the ingredients for the drip line and soft goods, everything we might need was there awaiting us. Their personal were exemplary. No questions went unanswered, every thing needed was there and we were educated on the use of same. From my experience I would recommend this group without any reservations. They were great all around.

I am tardy in writing this review, but I would be remiss if I didn't express my appreciation for…read morethe care Suncrest and especially Jennifer G. provided for my mother. Jennifer was kind, knowledgeable and attentive to my mother's needs. She kept in contact with me throughout and was easy to reach when I had a question or concern. Many thanks!

Wish I could give more than 5 stars. This place is awesome. My husband originally went to another…read morefacility after a stroke and was deteriorating there. Luckily, I was able to get him transferred to Creekview, where he thrived. The physical, occupational, and speech therapists were outstanding. They all really made the effort to make sure that he would get better and be able to come home. (Shout-outs to Govin and Maya.) The facility is gorgeous and welcoming and the rooms very pleasant; not institional at all. The staff is very caring. They paid attention to my husband's dietary needs, yet the food was pretty good for a nursing facility.

My clinical experience at Creekview was extremely positive. The facility is exceptionally clean,…read morewell organized, and maintained to a high standard. It creates a safe and welcoming environment for both patients and staff. It is a facility where professionalism, teamwork, and compassion are clearly prioritized. It is a place where I would be honored in pursuing employment after completing my clinicals. During my clinical experience, I felt encouraged to learn and was consistently supported by staff who were willing to share their knowledge while maintaining a strong focus on proper patient centered care. Having a grandfather with Parkinson's disease deepened my understanding of the importance of patience, dignity, and compassionate care; values that Creekview consistently demonstrates. I am truly appreciative of the professionalism and empathy shown by the entire team, and I would feel very confident entrusting my own family's care to this facility. Overall, Creekview reflects excellence in both care and workplace culture.

If you or someone you love needs home health care, look no further! I'm beyond grateful to have…read morefound Sunbright. They were patient, honest, and truly caring every step of the way. My grandpa received the most compassionate care, and I owe that entirely to the amazing team at Sunbright. Special thanks to Gurpreet for being so attentive and kind! You treated my grandpa like family. The nurses were experienced, gentle, and always prioritized hygiene and comfort. After having stressful experiences with other agencies, Sunbright was straight up a breath of fresh air. Thank you, Sunbright, for bringing peace and comfort to my family during such a tough time. Rest easy Grandpa and thank you again Sunbright for the impeccable care.

The team at Sunbright is incredibly dedicated. In all of my communications and interactions I have…read morefound them to be knowledgeable, understanding and kind. When considering hospice, I believe the level of care is of utmost importance. I have spoken with Faiz numerous occasions and found him to be helpful in answering all of my questions. Thanks Sunbright!

Beyond pleased with my interactions and care my mother is receiving. Sharan and our caretaker are…read morewonderful! Not one negative thing I could say about this service! We were trying to figure out how to have some extra care for my mom when she returned from The hospital when we spotted the bright pink car at Costco with flyers about their service. I emailed Sharan with details and she got back to me right away! Anytime I have a question, Sharan contacts me super quickly! Highly recommend these folks!!!

I highly recommend Nurse Next door! They put a personal touch on the care they provide. The owner…read moresincerely cares for every client and her staff is awesome too! She went above & beyond to make sure we were happy. I'm happy to refer all my family & friends to them!

My husband was placed there for rehabilitation after back surgery. This facility was a combination…read moreof permanent residents and rehabilitation. There were residents with dementia. One lady yelled all day long. My husbands roommate was up all night with the lights on. So my husband was not able to sleep. The food was terrible. But the staff were very nice and helpful and it was clean. So if you need rehabilitation don't go here.

Stratford is responsible for my brothers death. My brother survived a 6 month stay at Stanford…read morehospital where he underwent several surgeries ,endured a heart attack, Coma, lots of complications I was told each week by a different Dr that I should get him to Hospice to which I would explain that I heard that same suggestion each week and each week the new Dr would call me and say what a miracle that he recovered from from the prior week. The answer was NO. My brother had compilations from his feeding tube. It was placed because he forgot how to chew and swallow. It happens a lot after a coma. The bad thing was when his stomach would fill with fluids and he would have to get it pumped out by surgery. I was told about every 3 months.. So when my brother was released to Stratford, He was excited to be out of the hospital but scared also. Soon enough I was not so sure. My stomach and intestines resulting from kidney Failure. He was the last sibling I had as there were 4 kids total with me being last and my brother the oldest at 64. It started with the dude new staff members. Never answering requests for certain foods, not giving him proper care by not cutting his 1 inch long nails, or bringing him what he requested to eat or showers etc. then the Dr . He would only see a Dr online video chat. The staff that would give him random pills from this Dr he spoke with. When my brother would get his pills he would say " What is this?" They would answer back very shortly and yell " Your Medicine!" With No regard to tell him what it was for. My Brother asked me repeatedly to get him help with his Social Security and each time I would go up to the counter and request help for him. Not once would they. Also the director would always want to do a lengthy questionnaire for my brother regarding end of life and I would always tell her to let him fill it out and help him. It wasn't my business as he was getting better by the day. He started to go grocery shopping and I would take him. He hated their food and started buying his own. His stomach was really hurting him one day and I asked if they had asked or said anything about getting it drained. It was getting quite large in the belly area. He had no clue what I was talking about. I went to the front desk and let them know what was happening. It was poison for my brother. They called 911 that night and my brother went into emergency surgery . He stayed in hospital for 4 days before returning to Stratford.. I was very surprised they were not aware of it again. My brother couldn't quite walk on his own and asked for therapy one day along with me he was told it's not covered by insurance. He was bedridden. His clothes were always missing also. I Was busy around Xmas an ZNew Years day. Do We and had only taken him shopping for groceries and was felling pretty bad. I was heading out of town when he called me and said his stomach was hurting once again. It was filling up fast. He said he would let staff know. The next day I was headed to Reno for New Year's Eve. I called my brother and asked how things were going, he said his stomach was terrible. I asked if I should take him to hospital as an ambulance was not covered per the manager there at Stratford. My brother said "No, the staff said they would get him to hospital. I asked that he call me the next day for update. He agreed. 5 days later on Dec 31st my phone rang and it was Bebe the Director at Stratford, she said my brother was not responsive. I asked where he was as I was suprised she was calling me. She replied he was at Stratford. I said WHAT? He should have been in hospital as of 5 days earlier. She called me back and said she had no record of that request. I then told her I was coming to Stratford and to not touch any of his stuff. I got a call from Hospital telling me there was nothing they could do. It would require surgery I was told a few hours later on New Years Day that he passed. I kept getting calls from BeBe the director asking if he passed. It was very rude. I did let her know I was coming to retrieve his items. I wanted to see how much food he had eaten. I asked Bebe to please leave his area alone. I wanted to know how he left it a week solid. She assured me she would wait until I got there. Once I arrived, nothing was left. Everything was tossed. . I spoke to someone who said he was in pain and slept in his bed the entire time. No one checked on him. This person also was threatened by staff not to speak to me or he would e punished by his meds being held. Stratford killed my brother. They never did anything to help him. They ignored his request even for help with his social security benefits. He wanted to get outta there and would use those to help him. I will never forgive Raymond the front desk clerk or Be Be the director and the gal in charge of helping him with paperwork. I am upset she never raised a finger to help him.