Dr. Lim was awesome. One of the things I appreciated was if he found something, he took care of…read moreit; never had to schedule another appointment . His staff was always helpful and confidential and always tried to get me in as soon as possible. I trusted Dr. Lim totally and always loved his cheerfulness, knowledge, and care.

I am from out of town and am in a lot of pain. Because I would be considered a new patient, even…read morethough I would only be there for one visit, they refused to see me. It is a special problem that needs a dermatologist but the lady referred me to urgent care. And when I told her that I needed a specialist she said urgent care might be able to figure it out. Clearly the staff is unconcerned about people.

I go here because other places make you pay a few or have an enormous wait time. When you go here…read moreyou get an appointment time but expect to wait an hour to be seen. They schedule a lot of people at the same time and it just whenever the doc gets to you. The doc isn't as thorough as he could and chats the entire time. A normally 15 minute procedure ends up taking an hour and a half. If you schedule do it first thing in the morning.

after waiting 4 months for an initial appointment I received a call today saying the Dr. would be…read moreout of the office on that date and needed to reschedule. The staff asked what the appointment was for and I explained that it was for a first appointment to see where we would go from here. The staff actually said "so you don't have a rash over your entire body". When I asked no, she said she couldn't for months. I understand dermatologists are in short supply in Erie County, but this is ridiculous.

I made an appointment as a "why not try" seeking help for my chronic neck pain and headaches. As a…read morenurse myself, I cannot thank Dr. Mascia and staff enough did the excellent care that they provided. I'm very particular about my care and the care I was provided exceeded my expectations. I have had a decrease in my pain already and it has been less than 48 hours. I certainly will be a returning patient.

DrIim is amazing. She is proof to living your best beautiful life! Always a wonderful experience…read moreat Spago! I highly recommend

I've been going to Dr. Mozdy for years. She has vast experience with all kinds of medicine and…read morereally cares about giving the most natural looking results. She's a very caring person and is truly not in it solely for the money and I have many friends that also love going to her. Overall, she's a fantastic doctor with a fantastic staff.

I am glad I decided I needed a change from the med spa I frequented in Ohio. Dr. Mozdy and her…read morestaff are awesome!! I am extremely happy with the services I have received along with the knowledge and experience that they have at Integrative Med Spa!!!

Dr Almeda was able to enroll me in a 2 year trial for my diagnosis. Not only did I get the "gold…read morestandard" treatment, there was no cost to me. The staff is always available and helpful. Highly recommend.

Dr. Bansidhar is a superb physician. He takes all the time needed to to explain your condition and…read moretreatment plans. He not only looks at your presenting issue but does the work of a true healer to make connections and genetics. I can't recommend him high enough. His staff are very personable and have your back just as he does

There's no words that can truly express the outstanding care I received from Dr Bansidhar & staff…read more In a few weeks time, Dr.B was able to accomplish more w/ me (multiple scopes, surgical procedure, images, genetics, & etc) when other physicians were being dismissive (past 5 yrs). Dr.B thoroughness & quick actions allowed me to start the healing processes. Employed in the healthcare arena....I can truly say that there are few of these Drs out there in the field & when you find them you better hang on to them for dear life. This practice will have your back no matter what, to make sure all is well w/you. Dr Bansidhar will reach out (call) even if it wasn't requested. I was so appreciative when this happen, it was a blessing in disguise.----- July 15, 2019

Ireceived such mixed service. The first visit went well. The surgical team couldn't have been…read morebetter from the woman at intake to the pre surgery staff. They all seemed were very professional and interested in giving you the best care possible It was after that things changed. It seemed the individuals that answered the phone were uninterested and curt. The only doctor I saw, except for surgery, was Dr Carrie. You could tell she said pretty much the same thing to everyone and often spoke over you. She never mentioned how my eyes were doing any of the three times I was there. She gave me a sample of eye drops and pretty much sent me on my way. My last visit with her, do to some issues I was having, was unpleasant. The next day, when calling as instructed by billing, was unbelievably unprofessional and down right nasty!!! On the previous day's visit Karen spoke to me about my Insurance. It appeared the billing department needed me to call my Insurance company and get the billing straightened out. I did as they asked and spoke to a wonderful agent who went above and beyond to help me which included calling the Doctor's office with answers for Karen. VERY UNFORTUNATELY Karen was not there. The agent (we were on a 3 way call) asked if someone else could help us. We were told that Tonya could help and were transferred. The phone rang to her office about 15 times before the Insurance agent hung up and called again. This time after 4-5 rings Tonya picked up or rather we assumed it was Tonya. There was no greeting whatsoever. When my agent tried to explain why we were calling she was abruptly cut off. Tonya took the time, angrily, to tell us she was short staffed by 9 people and didn't have time for us! She then proceeded to tell us, why I don't know, that she has been in billing for 30 years, again, very rudely and angrily. She, rather than give us the minute it would take to hear my agent, proceeded to tell us again the she just wanted a reference number which she previously shouted several times. This time, however, she shouted that if we did not give her the reference number she would hang up and DID!!! My agent, myself and my husband who could hear her shouting were stunned. We would gladly have called back another time or let her call us if we could get in a word about the call. I have never been treated so unprofessionally and shabbily in my the life. We were rudely dismissed and shouted at over and over. Her angry attitude towards my agent and myself was unfounded and unnecessary. Instead of repeating herself about a reference number and not having time to help us she could easily have heard our reason for the call and then responded accordingly. My agent, who was still on the line, could not understand what just happened or why. We were only calling, as asked to do, to get their billing satisfied and the claim paid. A grievance is now being processed towards this office by my insurance company and myself for the unprofessionalism from Tonya. We have a recording of the call as evidence on file. Had they simply filed their claim correctly to begin with and not asked me to fix it this would not have had to happen. I feel that although the surgery staff was terrific the issues I am now having with my eyes, and the service I received after the surgery are a reason to consider going somewhere else.

I can't fully express how happy I am with my experience with Dr. Haverly, the other doctors and the…read morestaff at Laser Eye Surgery of Erie. I had a lot of concerns when it became clear that I needed cataract surgery. I read reviews and tried to do my homework. Now that I have gone through the procedures, I wanted to share a little about it. The options, insurance matters and potential out of pocket costs were clearly explained to me. After careful deliberation, I chose to have the Symphony multi-focal lens implants. I was hopeful that I would have vision on par with what I had with my contact lenses. The outcome was far better. Everything about the process was handled professionally and efficiently. I never felt I had to wait longer than a reasonable amount of time in the waiting room. At times, things could go quickly, but I never felt I was being rushed through anything. The doctors and staff always seemed to take whatever time was needed to provide individualized personal care. From the first consultation through all of the follow ups, I am more than pleased.

Love Dr Jill! She takes her time with you and is very thorough! Great care and customer service in…read morethis office! I'd give her 10 stars if I could.

Trying to get an appointment for a new contract but first one is not until November. Need one…read morenow. Lost one too old to get replaced.