My mother had the main pipe in her front yard break. Her neighbor actually called Queen City and…read moreI'm so thankful he did. Zac came out early the next morning, identified the problem immediately and came back to repair early the next mornin. This will definitely be my go to plumber moving forward. Thank you Zac!!!

Good morning, I have used Queen City a couple of times before and their service was excellent…read more Well, just like before. I received great service. A professional named Vinton Moore came and fixed a minor leak in my bathroom and replaced garbage disposal. I was very pleased with his attitude and timely manner in which he completed the work. Overall pleasant experience. You guys always dress well. I'll call you when I need you. Thanks as always.

I contacted Nick on behalf of my client to pull and reinstall the toilet after we installed new…read moreflooring.the homeowner had problems in the past with the toilet leaking so we called in McConnell plumbing and they knew exactly what was needed to fix the problem. Nick and his crew showed up on time and did a great job at a reasonable price.

Our garbage disposal broke Friday afternoon (of course) and I contacted McConnell to get an…read moreestimate on replacing it with a new one that we purchased. I got an email from Nick on a Sunday to confirm that they could do it, what the cost would be, and to say that he could do it this week! I confirmed with him this morning that I was interested and he called me right away and set up an appointment for the same day. Nick and his helper arrived quickly and switched out my garbage disposal and less than a half hour. Now we can use the sink again! I definitely recommend Nick and McConnell Plumbing and will absolutely contact him again should we have any plumbing issues.

Rick is the best of the best! Whenever I have a client in need of plumbing assistance, he is my go…read moreto. He is fair in pricing and not an alarmist. Rick also takes care of my plumbing needs in my personal home. My clients like knowing that I recommend Rick because I trust him in my home so they trust him too.

Rick is just the best!! He does really great work, has fair prices, and is always ready and willing…read moreto help. He's also very communicative in the event he's running late or if he's able to come early. We're so grateful to have found a reliable, honest and all around great plumber and highly recommend him!!

Brian installed the fixtures and rough ends in my bathroom remodel. He did a great job. Would…read morerecommend.

We recently hired Brian to fix a leaking shower and replace a sink drain. He was prompt,…read moreprofessional and reasonable. So glad to find a local plumber, will be calling on him again for any of our plumbing needs.

I can't say enough good things about them. Friendly, professional and very timely. The first time…read morethey came out and assessed the problem they knew they had to come back. I thought we'd have to wait...they came back the very next day and went above and beyond fixing our issues with old plumbing and a leak with our toilet. Just because I can compare...our contractor had a plumber do our work with a new water heater and the amount he charged was astronomical and he charged every time he came back because he not only took his sweet time coming back he charged a service fee which these guys did not. I felt for the amount of time and work these 2 guys put in it was by far a fair price! I HIGHLY recommend. Especially how courteous they were wearing foot covers and just very nice compared to our overly expensive rude plumber our contractor hired for us.

Highly recommend using Thompson. Their phone operator Jessica was very understanding and they were…read moreable to get into my house to fix a major gas hot water heater problem within a day. Their price was reasonable and fair. Scott and Jake did the work at my house and went above and beyond. I had 3 got water heaters in my basement. The old broken one, a new but incorrect one and the one they installed. They took with them the old broken one and helped me move the new but incorrect one into the garage. This is a local company you can trust to take their time and do good work. I have attacked pictures of their work.

Every aspect of my first experience with Charlotte Plumbing Masters (CPM) was positive and…read moreexceptional. I am a first-time homeowner and have been in my house for 4 years. Two weeks or so ago, my water heater went out. I have a home warranty through HWA, who paired me with CPM to diagnose my problem. Unfortunately, the appt. was scheduled for a week out from when the water heater went out. I called CPM and was greeted warmly by a rep. I inquired if there was an earlier time available, she checked and stated my current appt. date was the earliest, but she would follow-up and call me back. She kept her word and contacted me to confirm that unfortunately it was the earliest. In addition, the next day, I received another call form a rep at CPM who stated they tried to see what they could move around to assist me earlier, but unfortunately, my current appt. time was the earliest they could come out. I was impressed that they tried although it didn't work in my favor. On the day of my appt, John, one of their plumbers, came out and represented the company very well. He was knowledgeable, took the time to answer all my questions, and gave me advice. Above all, he was friendly, compassionate, and empathetic towards my situation. He submitted his report to HWA in a timely manner and within an hour on the same day, we had an approval for a water heater replacement. Less than 48 hours later, I had an appt. set for the install. Due to this positive experience, I kept my fingers crossed he would be assigned again for my replacement. Thankfully, he was, and my install went smoothly without incident. Based off this experience, CPM will be the first company I recommend to those who need plumbing services. When you have an incident in your home that affects your quality of life, it creates a high level of stress. CPM helped to ease the frustration by providing exemplary customer service.

not use Charlotte Plumbing Masters. We needed to get quotes for a plumber to deliver and install a…read more50-gallon electric water heater we already purchased. Our traditional plumber was going to charge $700. Lowes was going to charge $1,100. CHARLOTTE PLUMBING MASTERS was going to charge almost $1,900. I had a representative, Dijan Mireu, verify the facts. He insisted that there were electrical and plumbing permits needed. When I asked for more details, he couldn't 1) identify the specific permits, 2) estimate how much they would cost, or 3) promise to provide these permit documents after they were purchased. I would recommend NOT using this business.

I have used Cranford Plumbing for years. David has always been reliable and fair. He is always…read moreresponsive to questions. His pricing is fair. He knows his stuff!

Good service as far as being on time for a job, but pricing is outlandish and outrageous!!! I had a…read morehot water heater go out at my place of business and he came promptly to fix it. The total cost of the New hot water heater was roughly $1,250 but when I received the billing the invoice stated $3,800 granted I know labor is roughly a $1,000 give or take but that's over$1,550 unaccounted for!!!! Then when I inquired about the price of the hot water heater Mr. Cranford would never give me an estimate on the actual price for the unit!!! I will never recommend nor use this service ever again!

Mr. Handy Plumbing replaced my kitchen sink and faucet. Couldn't be happier with their work. I sent…read morethem pictures through Yelp and they quoted me their service charge. The only additional charge would be parts that they would need to pickup after seeing the sink in person. Idrees was my contractor and he was great. He explained what he was doing and gave me options. My sink is connected to a garbage disposal and shares a drain with the dishwasher. So he had to care for that as well. Once getting a good look at the situation he gave me options and then was off to the local hardware store to pick up the parts he would need. Once he knew the exact amount he texted and I was able to send the payment for the parts electronically through Zelle (it would only be about $20). He provided information for upkeep and the work he did was outstanding. Will use them again for future jobs!

My toilet was leaking from the bottom, and I knew I could not lift the toilet myself, so I…read morecontacted Mr. Handy. He came promptly, did a great job, and the charge was reasonable. I will call on him again if I have other needs.