A guy came out to pick up mine and my moms laptop. we asked if he could help my daughter get her…read morescanner connected. he did not say he wasn't a tech, he was not, he googled it ( she had already done all that, duh) And then added a $75. to the bill for that. In addition, my moms laptop worked fine for a week and then began having the same issues. She called and was told they only have one tech and he is out indefinitely due to family issue. So, we paid $160. for nothing. I smell scam

This place is a joke. I walked in for a quote on a laptop (by the way it's 85$ to begin…read moretroubleshooting). He is also so rude! I called him on the phone and he was so dismissive (first red flag). Then I show up and he had a customer which I was fine waiting for my questions, but he then started yelling at me across the room saying "HELLOOO! HELLO! IMA HELP YOU NEXT!" With an ugly attitude . This was all meanwhile he was telling his customer that he had in front of him that he doesn't need her long story & to cut to the chase). So if you go here be ready to deal with all that. **If you don't like your job then don't work there. Miserable- customer service. I think I've got better customer service from the AI drive- thru services. Go home and get taught some manners, not for me bc I won't be going back(: but for your other "customers ". 0___ stars not possible, you don't even deserve 1.

Adrian did an outstanding job upgrading my son's computer. He installed a new motherboard, CPU, and…read moreRAM, and the turnaround time was incredibly fast. From start to finish the whole experience was smooth and professional. What really stood out was how patient and helpful Adrian was. He took the time to answer his questions and explain things in a way that actually made sense. When someone is excited about their computer, that kind of kindness and willingness to help goes a long way. Everything was installed cleanly and working perfectly. You can tell Adrian really knows what he's doing and takes pride in his work. If you need computer upgrades or repairs, I highly recommend him. Great service, fast work, and excellent communication. No lag on War Thunder. It runs great!

No return call and no address of shop. The picture on yelp seems they have a place but so many…read moreinstructions about dropping off

my pc was sometimes not letting me get pass the boot up menu due to it freezing on it And whenever…read morei would get pass it and reset my pc so i can make new microsoft account it would not let me! it said something about a corrupted files in my disk. I thought i would have to buy a new pc or new parts but nope Dan hooked it up! for such a good price if anyone is having trouble with their pc and need it repaired this is your guy!

Daniel is awesome! He was so much cheaper than anywhere else and he went above and beyond. He…read morecleaned the computer and even gave us links to newer ones if we'd like (we are selling it). He factory reset the computer for us.

Fantastic place just as geeky as one needs! They helped me as a walk in and ended up not charging…read moreme anything. Very friendly and knowledgeable. Have already recommended them to a friend!

Five star all the way. Came in with a broken laptop screen and left with a perfectly fixed laptop…read morein just a few minutes. Great customer service great price. Very happy. I'm always a fan of supporting my local businesses. Thank you guys for your services

Fantastic place, right away you can tell these guys really love and know computers, they really…read moreknow their stuff. Also very friendly, helpful, and informative. Overall highly recommend anyone to come here if you're looking for computer services.

Always good service, just had my second laptop repaired here because I apparently have fingers…read moreslicker than butter, and the guys here do quality work for a reasonable price. They will even provide you with any replaced parts if for some reason you want the broken bits, and always go over everything they did to your machine. Friendly and personable people, too. Definitely my go-to location for the next time I inevitably drop or otherwise break a computer.

Jerry did a great job doing a repair and much overdue cleanup to optimize my aging system ! He…read moregave me some great ideas for putting together a future system also in the next few years. Jerry is very professional and highly recommend his services.

Every thing. Great service…read more Fair pricing Help over the phone and text. Help with getting equipment into store and into car.

I bought a Lap Top last year that was brand new from a friend. However it was the slowest running…read morecomputer I've ever seen! Couldn't use it so it just sat there! Finally I asked my friends on FB if anyone knew a Computer guy they could recommend that was reliable, honest, and reasonable and knew what they were doing! The Computer God's answered me and a friend recommended Brian, from Net Medic! I called Brian, to get an estimate! Brian answered my message immediately! I got a good impression on him so I scheduled an appointment so he could come and tell me if they were worth fixing or just buy a new one or refurbish one! We had him come over to our home and he diagnosed my computer and made his recommendation. We went with what he suggested! I had my Lap top back in less than 24 hours! I can't tell you how extremely happy I am with this lap top! It runs so fast and doesn't stall or anything like it did before! He put in a new SSD hard drive and this baby just zips so smoothly now! I love it! I truly recommend Net Medic! Brian is the "Go To Guy" for many local and surrounding business but he also goes to regular peoples' homes as well! He's down to earth and knows his stuff! If you want it done right the first time give him a call or look him up on Face Book, Brian Flannigan! You get what he says you're going to get, nothing more, nothing less! A True Genius! Thank you Brian, you and your team are awesome. I'm so glad to have met you all! Will call you when I'm ready for my other computer to be upgraded! Thanks again! AAA+ Reliable, efficient, proficient and professional!

My fairly new computer wouldn't turn.. oh, well it would turn on but it was simply a blue screen…read morewith some sort of message on it giving me options. I was terrified because I do not know anything about computers and I was afraid I would hit a button that would erase all my work. Hundreds of files. I called the net medic and immediately took it down to their office. He was able to save everything that was somewhere on the computer I guess and then do what he had to do to put it all back in and my computer is now up and running perfectly. I do however have to change or redo the passwords on all my accounts online but luckily I have them all written down. Both Brian and Sophia are lovely people and I was so pleased with what they did.

We contacted Frogs Service because we bought a new processor for my sons gaming computer. After…read moreinstallation the computer wasn't working any longer. When Frogs arrived he plugged it in and stated that we needed a new motherboard. Didn't offer to fix it, order a new motherboard or how to and told my kids it's a $100 to look at it abs left. Them not know better gave him the money.. 5 minutes.. $100 .. I'm disgusted. We went to someone else.. dropped off computer and processor ordered new motherboard. He installed and replaced battery abs new fans and cost 180 and took two days.. I'm disgusted my Frogs.. He took my sons Christmas money and did absolutely nothing. No integrity or Pride.

Yep, James is the best on prices and service. I've been to him several times for service on my…read morelaptop and my dads laptop. We were always quoted a fair price for repair and never paid more than he quoted and most of the time ended up paying less. With my limited knowledge of computers, James could have easily charged me more money and given me a line about what's wrong with my computer (or my dads), but that is not his way. James is very knowledgeable, patient and fair. My dad lived in Temecula and recently died and I live in Northern Ca. Unfortunately I probably won't be using Frog Computer any more but I want to put in a good word for James anyway and really wished he lived up my way.