Absolutely wonderful experience. From the front office to my tech Amber to Dr. Margolis even…read morebilling, they ALL took their time to explain my insurance coverage, the procedure and my options All professional and polite. I really appreciated the kindness. Great atmosphere. Great team of people. Kind regards Don

I had a consultation about 3 years ago. I paid what was due at that time. I ended up not going…read morethrough with the surgery. They never made any effort to collect any remaining payment from me. No calls. No email. No mail. No reason for me to think I owed them money. 3 years later, I need emergency oral surgery, for which I had to wait a week for a consultation. A day before the consultation the receptionist called me and cancelled the appointment due to small unpaid debt. She was fairly rude about it in a "bless your heart" kind of way. I asked if I get it squared up with their lawyer could we keep the appointment. She said no, and that they would have to get verification that the payment was made and after that it would be the surgeons decision whether or not to accept me as a patient. I immediately called the lawyer and paid the amount. They said that they were notified and tried to reach me at an old address. They never attempted to call. They never attempted email. They said they would let Roanoke Oral Surgery know the amount was paid same day. I might be a weird edge case, but at this point, I feel like Roanoke Oral Surgery mishandled the situation and I question their administrative competence. I am going with another provider, even if I have to wait longer. 0/10 - Do not recommend.

I recently moved to the area so I wanted to establish care at a dentist. I originally made an…read moreappointment request online and got a callback within a couple days about their availability. Since they have multiple offices they let me know that the main office was booked until next year but that the Vinton location would be able to see me sooner. On the day of my appointment it was a very smooth check in. The hygienist was very friendly and attentive to my comfort. She regularly checked in to make sure I wasn't uncomfortable with what she was doing. I also had some X-rays done and she was careful to make sure the mouth piece wasn't causing pain. They provide eye protection for any splashes. They have a TV screen on the ceiling that was playing a TV show so I could have something to distract myself. The dentist that saw me was Dr Wood, she was very pleasant and thorough during the exam. I'm happy I found a good dentist that I feel comfortable with and look forward to my next appointment.

it is always a positive experience in this office. everyone is always friendly and helpful…read more gerri, my hygienist is always on top of her game. she does an excellent job and is actually the reason i drive to this office instead of going to the one close to my home. she is the best and i've been going to her for almost 25 years. every dentist that has seen me here has been excellent. i have no complaints.

My family of four (all are adults) are all patients of Dr. Eschenbach. His two hygienists are…read morefriendly, knowledgeable and thorough. And unlike the experiences that others have had with chain dental complexes, Eschenbach Dental appears to be precise with its billing and honest with its charges. We like this dental office not only because of the professionalism of the dentist(s), but proximity of its location. Easy to get to with ample parking. I've had, cleanings, fillings, a crown performed. I am pleased with my experiences.

I've been going to this practice since the 90's, before Dr. E came. My husband and I are well…read morepleased with him and his staff. Very personable and gentle. We will continue going for all of our dental care..

I have been going to see Dr. Skinner for a couple of years so I was already familiar with how…read moregentle and thorough his routine cleanings are. Then, on one Friday night, I found out how wonderful he is in an emergency situation. As I bit a hangnail (bad habit!), a large portion of my front tooth fell out! I left a message on his office phone, not knowing whether he would see anyone after hours or not. Within a short time, Dr. Skinner called me back and talked with me about what happened. He then rearranged his family schedule in order to meet me later that night. He was able to use the part of the tooth that I had saved in water. I was so worried about how my front tooth would look after it was repaired, but you can't even tell anything happened! I couldn't have asked for a better outcome for a bad situation. Dr. Skinner is so kind and extremely competent!

From the owner: Regular dental visits are essential to make sure oral health problems -- from tooth decay to oral…read morecancer -- are detected and treated in a timely manner. At our office, your oral health is our paramount concern. We want to make sure your teeth stay healthy, function well and look great! From regular cleanings and exams to advanced restorative treatments, all of your routine dental needs can be met right here.

the person assigned to clean my teeth merely glossed over my teeth, no scraping for gums. exrayed…read moremy teeth then rescheduled me for another dayl

Had an appoint scheduled for November 7th, 2025, two days before the appointment I received a call…read morecanceling the appointment because the dentist just had to attend a conference. Rescheduled for November 21, 2025, 1 day before the appointment received another call cancelling that appointment and wanting to reschedule. Do yourself a favor and don't schedule an appointment here, find another dental office!

Dr Meador ignored the urgency of helping me. He was only interested in if I needed expensive work…read moredone and wasted my time. My chronic disease was reacting badly to an infection. Another oral surgeon gladly assisted me and even did a full scan of X-rays at no cost. I was so grateful that this younger surgeon helped me improve to make it to my nieces graduation.

I highly recommend you do not use this oral surgeon!! My brother nearly died as a result of this…read moreperson making incorrect decisions and diagnoses. My brother had to go to Roanoke Memorial Hospital and have the tooth extracted under general anesthesia. Then he was placed on a ventilator in ICU for two days after the surgery. This infection spread so quickly he actually had the infection come through his face and had to have a drain sutured into his face to continue to drain the infection. Thanks to Roanoke Memorial ICU team and the wonderful oral surgeon and ENT that did the surgery we have our brother back. Please do not put your life in the hands of this incapable surgeon.

After being awarded the Triad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last…read moreyear, an event that honored the highest-performing Yelp Elites, I decided that it would be appropriate this year to go back to this dental office for a dental cleaning appointment and write a follow-up review. Dental cleanings are essential for maintaining optimal oral health and are key to maintaining healthy teeth and gums. I had an appointment to have my teeth cleaned for 11:00am this morning. A few days ago I received an email reminding me of the appointment and asking me to confirm that I would be there by clicking on a confirmation link on the email. I went ahead and confirmed after seeing that I had it listed on my cellphone calendar schedule. Yesterday, I also received a telephone call from them to remind me of the appointment and notify me that I would also be receiving a fluoride treatment not covered by my insurance that would cost $48. I confirmed that I would be there and paying this amount with my credit card. From last time when I also received this preventive treatment I knew that it helps strengthen your enamel and reduces your risk for cavities. I arrived at around 10:45am. The receptionist was on the phone and she had a young lady with a notebook on hand who seemed to be shadowing her to learn about how to do her job. I wasted there until she finished her phone call and then she asked me for my name. I gave her my name and told her I had an 11 o'clock appointment. She then mentioned the payment I needed to make for the amount the insurance wasn't covering and I told her that I was aware of it and was paying it with a credit card. I handed her my card and paid for it. She then asked me to have a seat and that I would be called shortly. I did. Two other people who were there before me were called and around 11:10am I was called in by my hygienist Kadie. I noticed she was a different one than the one I had last time and I welcomed this because the other one had forgotten to floss my teeth, one of the essential steps in dental cleaning. I had researched and found out that during these visits a dental hygienist is supposed to clean, polish, and floss your teeth to remove hardened plaque, tartar and bacteria buildup from your teeth surfaces. And that when combined with diligent brushing and flossing at home, dental cleanings help achieve and maintain healthy teeth and gums. The new hygienist Kadie took me to the room where she would be cleaning my teeth. She was very friendly and knowledgeable. She greeted me very professionally but at the same time amiable. She asked me appropriate questions about me my health and teeth. Then engaging in conversation to put me at ease. Following by treatments commonly performed during a dental cleaning such as Scaling, Polishing, and Flossing. During scaling, she used an ultrasonic scaler, which vibrated and sprayed a jet of water. She also used used hand instruments called scalers to remove plaque and tartar from my teeth surfaces. During polishing, she polished my teeth using a soft rubber cup and a special paste. This removed my biofilm on my teeth surfaces and will reduce plaque buildup without damaging my enamel. She then concluded the treatment by flossing my teeth. Then she went to ask my dentist if the dentist wanted to come in and examine my teeth, but the dentist told her that since there were no issues she would skip it this time until my next appointment. So then my hygienist Kadie proceeded to apply my fluoride treatment and gave me the instructions of when I could eat, what food temperatures to avoid, and when could I brush my teeth next. She also encourage me to floss more often. After asking me if I had any more questions for her, I asked the question of it was helpful to brush your teeth after lunch. She told me that twice a day was enough but it wouldn't hurt if it was convenient for me and at times when eating certain kinds of food. Then she proceeded to ask me what day of the week would be more convenient for me to schedule the next cleaning and time preference. After I told her this information and asked that I wanted to have her as my permanent hygienist, she scheduled the appointment for six months from now. My insurance covers dental cleaning twice a year. In concussion, I was very satisfied with the professional and kind treatment that I received from my hygienist and can understand why the dentist didn't come to see me, even though I would have liked that she would have.

False emergency care…read more These morons said they would aee my wife on a Saturday when she had a crown pop out through online appt. We made one for 7am Saturday morning, when we arrived they said they cant glue it back in because they didn't install it!?! What are the chances a person in their 50s walks in there off the street and has had a crown installed there when they've only been in town less than 5 years Not to mention the dentist was late getting into work when they open at 7am. Three years ago they said they take walk ins and my mother had the same problem empty promises, no help, no thanks.