There are a lot of options in the Trussville Argo area for having work done on your vehicle. I…read moreconsider myself a fairly well educated consumer when it comes to issues of automotive repair and Harbison is who I trust. Some mechanics will just throw parts at your vehicle hoping they resolve the issue. Harbison is a honest broker. They only fix what they know and can confirm to be in need of repair. Service is done on a first come / First served basis. Drop off your vehicle in the morning and it will be done in a timely manner.

I would not take my car anywhere, but Harbison Tire and Auto Service!! They do great work. They are…read morehonest, hard-working mechanics. Yeah, office crew works hard too... they don't work on your car without calling you first. They always give you the price of what it's going to cost you. I drive a long way to go to Harbison Tire and Auto Service...I will always take my car to Harbison Tire and Auto Service....thank you very much to the crew of Harbison Tire and Auto Service when you see more than 50 cars at Harbison , you know they're doing something right!!! If you have to wait, have a cup of coffee!! Don't complain about waiting. You will get your car and you will be happy!! L. Brasseale

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.

We had a recall on out 2015 GMC Acadia for a driver side airbag. I called Royal last week to…read moreschedule an appointment. They informed me that service was first come first serve but that they did have the part in stock and I could stop by whenever was convenient for me. We got there this morning at 06:55, we were second in line. The service doors opened promptly at 07:00. We were greeted by a gentleman at 07:05, when it was our turn. He took our information and said that it shouldn't be "too long". He directed us to the waiting area and offered us coffee or water. My wife and I sat down and watched the news and chatted for a minute. At 07:30 we were called by the same gentleman and told our Acadia was ready to go. He had it out front, with the AC on waiting for us. He said it was a warranty recall and he would take care of the paperwork after we were gone but didn't want us to have to wait any longer. He thanked us for stopping by and we were on our way. Pulled out of the parking lot at 07:35. Not sure what kind of repair this was or how long it typically takes but was impressed by the customer service and friendly employees. Would highly recommend! Thank you Royal GMC!

I bought my Buick enclave from here almost 10 years ago and I've been coming here to get my oil…read morechanged for the past several years. I usually come on Saturday morning and get there before 8 o'clock when they open so I won't be waiting too long. My enclave had a recall on the airbag and I've been waiting for the airbag to come in. I've been dealing with Ralph Daniel and he is so professional and always gets back to me. The lobby is very nice with free water bottles and coffee. There is also a charging station for phones. Always come here because I know I'm gonna get my oil changed correctly. It's a little pricey, but worth it for the piece of mine.

Family owned business. Fair and honest people. Would highly recommend using Gambles Auto Parts and…read moreService

I'm 57, have 5 vehicles that I manage in my fleet with the wife and kids. Been a loyal customer of…read moreDonnie Gambles for several years. Listen, make an appointment and articulate the symptom, his team will take it in and sort it out in a day or two. Fixed. But on the flip side, if you just want to find the cheapest fix, then take it down the road. Technicians are rare nowadays, and Donnie takes care of his. If you want it done right, but are concerned about the cost, then make better work decisions so you can make the money to get the good stuff. Gambles is the good stuff

Awesome! Great service, trustworthy staff! Very professional when explaining repairs.read more

A friend recommended me this shop. But they damaged my wheels and denied that they did that. Tried…read moreto blame me saying I probably did it. I had purchased new wheels only a couple months prior and have NEVER curbed it. Terrible quality of service. They don't care about your car.

I give the place 5 stars, the owner works there too, they are quick and no games. He is blunt,…read morehonest and competitive, been going for over a decade with our 3 cars. I love how people complain cause they charge for air or pressure check. Hey, they get paid to work, if they aren't changing tires or doing alignments they aren't getting paid.

Just bought a 2017 vw tiguan and needed an inspection to see what i needed done for the car. The…read moreonly thing pressing was a serpentine belt. Several days later my car wouldn't start and my engine light came on. It turned out to be a key fob battery. When i fi ll up on gas in an area that was potentislly unsafe i had gased up leaving my car running apparently this is whst caused my engine light to come on not to mention a fire hazard. Apparently, static electricity can cause and explosion. In my defense, i am an 80 year old widow living on a pension. In the 40's and 50's not only were there no cell phones, there were no computers. You can see how vulnerable i am. Nic and Brody have listened patiently and provided all the info i needed. Infact i was given a list of all repairs that were needed and the corresponding price. These were divided into those i needed right now, those that coul wait a momth,, and those that could wait longer. They both approached me with respect and kindness which has prompted this review. This is background so you will understand my impression of this busiiness. First of all they were.johnny on the spot. I arrived and they promptly got my Tiguan(my baby) back after Nic and i discussed that she Was a used car and i love her and wanted to take care of her. I had just driven her from the car lot. I wanted to check her out from bumper to bumper. Not only did their mechanics check her out, they provided me wuth a listed in order of priority and cost of each. I was prepared to leave when Nic said to me that the serpentine belt was about to break. I thought Nic was going not going to let me leave wi th it in the condition it was in Nic sent one of his workers t7o go get the belt and put it on. Took an hour including picking up the belt. I got the feeling he was trying to inform me without scaring me. What did i know about serpentine belts.Not a thing! Everyone i encountered behaved that way. I have not felt that way since my husband passed. It was quite touching. Now i learned a new woŕd KeyFob. It has a CR 2032 battery. If the battery is dead so is your car. Lesson # 2. Now being 80 at night when i needed gas if i felt frightened, i would lea e the car running while i gassed up. Did you know that would cause the engine light to come on. Lesson #3. Or that you should never have the car running while gasing up because like static Lesson #4 electricity could cause the car to catch on fire or worse.

as a woman, it is hard to feel like you can trust the people who are taking care of your car,…read moreespecially when you don't know that much about cars. However, since the first time that I came to Franklin automotive, not only was I well taken care of, but I was given trustworthy and reliable information. Today was the third time that they have taken care of my car in the past three years, and the service was incredible! I had planned to wait at a coffee shop nearby, and they offered to drive me there so that I could wait comfortably for my car service to be done. When it was over, they called me and sent someone to pick me up, every person who I have interacted with at Franklin automotive is not only kind but also very good at their job. So grateful for this auto repair shop!

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

very rude and was immediately hung up in my face with no type of good customer service during the…read morecall he didn't even allow me to really say anything after giving me the information that I asked about pertaining a tire I couldn't give a simple "thank you for your help" or anything he just hung up in my face no have a great day or anything.