We've been using MyPlace for 4 years. We feel our property is safe here. Anita is professional,…read morekeeps the storage and RV sites clean, quick to resolution, and is genuinely happy when good things happen for people. Truly, she is a boon when life happens and your stuff lands in storage. I have found the constant price hikes excessive. For this reason I have docked a star. Otherwise, one couldn't find a better storage company. And if you get a chance to meet Anita, take it! She's awesome.

They're raising the rates again!! I can't wait until my house is built and I can stop hemorrhaging…read moremoney into this place. Rates go up about twice a year, about as often as they switch management companies too. Save yourself the hassle and do your storage needs elsewhere.

The units are new and very clean. Competitively priced. We were able to get one on the exact day we…read moreneeded it. They send you a digital invoice each month, which is convenient. The manager is very responsive.

From the owner: Sunshine Storage offers clean, safe, and secure units conveniently located off Sunshine…read moreHighway right outside of downtown Bostic. Our two newly built (2022) climate-controlled self-storage units include both 10’x10’ and 10’x15’ easy to access units. We also have drive-up outdoor units. Sizes are 10’x10’ and 10’x20’. Our buildings have a 24/7 surveillance with lighting all night.

The new general manager Christa is very knowledgeable and has great customer service!read more

We recently moved into a bigger storage unit, we went to retrieve some of our things 1 week later…read moreand someone had picked the lock, gone through all of our things, and stolen 2 of our bins. I do not believe items are safe at this facility.

Horrible. Keep gouging good, long standing customers. Rates have increased twice in last year, and…read moreno longer locally owned. No body on site any longer either.

From the owner: Family owned for 32 years.read more

Bee Safe Storage is amazing! The office staff was super friendly and informative. The storage…read morespace is worth the price, especially for the security features, cleanliness, and benefits you receive!

From the owner: Bee Safe Storage of Asheville, NC offers affordable self storage with premium amenities. Our 1292…read moreHendersonville Rd location has many storage units, including climate controlled storage units, wine storage to keep your collection together in one convenient location. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, Bee Safe Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

1 Star -- Do NOT trust this U-Haul with your belongings…read more U-Haul in Swannanoa (Asheville area) threw away everything we owned after Hurricane Helene. Without proper notice or legal authorization, this location discarded the entire contents of our storage unit. We lost valuable and irreplaceable personal property. This happened after a major storm, when customers should be protected -- not taken advantage of. When we contacted them, we were met with dismissive responses and zero accountability. No explanation. No resolution. No effort to fix what they did. This wasn't a simple mistake -- it was a serious failure to follow the law, and we are now pursuing legal action as a result. If you're considering storing your belongings here, especially during an emergency or disaster, think twice. This location does not protect customers or their property.

UHaul should be ashamed to have their name associated with this facility. I have never dealt with…read morewith such incompetence, laziness, and rudeness in a collective group of people who are supposed to work in customer service. I used a Penske truck to move out of the unit, which is the first time in my life not using a UHaul. Shout out to Ashley Skinner who was the only helpful person who showed understanding and followed through on what she said she would do during this whole saga. First before choosing U-Boxes to move my stuff I specifically asked on call if they would be able to get them moved to Storage Unit area so I could unpack into a storage unit. They said it would be no issues. Turns out that wasn't the case and I was forced to rent a truck, unpack from the U-Box, drive 500ft to the next driveway, and then unload again. I would have really appreciated being told about the trailers they have to tow the U-Boxes during our discussion around this. My U-Boxes were closed to 2 weeks late and this was going to put me a day past having to pay another month.I called to discuss this getting a few days grace period. I couldn't remember what they where called so I said UHaul's version of PODS. This led to a 10 minute belligerent conversation with a woman who couldn't make the connection and just kept telling me UHaul doesn't have PODS. I had to pull into a parking lot and look up the U-Box name until she would "help" me. I was told that was a corporate thing and needed to call them. Called the number and they said it would have to be handled by the local store. Call back local store and this time I'm told it's not their issue and that I need to contact the 3rd party shipping company who I don't know and don't have a contract with. Call corporate number again and plead with person for help. They said they would make a note and if I did get charged to call the number and they would get it refunded. Then came move day. I showed up to check into the 10x10 storage you unit that I paid for. I was told they didn't have any of those and I'd have to pick something else. After some back and forth and finding a manager it took about 30-40m they gave me 5x10 and 10x5 at the 10x10 price. During that time I watch belligerent conversation with another customer who they couldn't help the day before because they system was down. A few months later I receive a message asking me to leave a review as I had check out. That was news to me as my stuff was very much there. I called local store nobody answered so it transferred me to call center. They instructed me that it needed to be handled locally but they had a messaging system. They said they would leave them a message letting them know it was urgent and they would call be back in a little bit. Nobody called, which is standard operating procedure, as for the 8-10 times I went through this process or was told someone would call be back it NEVER happened. Not a single time. After 3-4 hrs I called back and got gentleman who couldn't find me and said I would need to call back at 7:30 in the morning to try and get a manager. I was worried about my things so I had to make a 25m drive make sure my things were alright. I called back 7:30 same process of no answer, call center leaving message no callback.Called back in a 2-3 hours was told they reached out to the "Storage Unit Specialist" and she was going to call me in a few minutes. Waited 1-2 hours and called back. This time I did let it be known at this point it was getting ridiculous she was very short and borderline rude. After 15m she came back and told me Manager said there was a "glitch" and they were putting me back into the system with a month free rent. A month later they put me in system for 2 storage units for $70/month more. 2 more rounds of call loops and I was able to get Ashley who emailed me in 20m saying the issue was fixed. I moved last Friday and Saturday and there was feces all over the bathroom. Another customer said it was that way on Thursday as well.

Nice facility, the manager does a wonderful job taking care of the property! I got a good deal on…read moremy unit and happy with it!

Terrible service under present ownership! Worst service ever! Have had a storage here for several…read moreyears and SmartStop is worst yet! Cannot get account fixed to pay online like I have for YEARS! Very inconvenient! Called the national call center they post for help and Jesus asked me for my actual email password! I have never had anyone ask me for my password for any account! He said he could not link my storage to my email without my private password! There are more issues with this place, such as security that I won't go into. Ownership changes overnight at this place and I've seen many owners come and go, can't wait for SmartStop to go! Shouldn't be a hassle to pay your bill!