Awesome people with great cars at a great price...thanks Pete for all your help and the great…read moreexperience you gave me and my wife...

I bought car 6 week ago from Hertz. They still not sending me my car title…read more So disappointed me when i call them they always said we are busy in meeting we will call you back. They never call me back .Now i don,t know how i can registrar car to my name. Time of sale they paid all in full. I will wait an other week and see what happen. Hertz not have good Customer service.

This is a top notch dealership. I dealt with Osmond. He is the most honest, straight forward and…read morehelpful salesman I have worked with. He will do everything he can to get you the vehicle you need and want at a really good price. Thanks Osmond! You rock man!

From the owner: L.A. Trading Co Woodhaven provides reliable used cars to the Woodhaven area.read more

Great place to buy cars from! Would recommend to everyone I…read moreknow. The girls there are very helpful!

From the owner: Used car dealershipread more

I want to share my experience with Gorno Ford so other customers can be cautious before purchasing…read morea vehicle or service contract from this dealership. I purchased a used Ford truck from Gorno Ford, and shortly after the purchase I started dealing with multiple serious issues, including GPS not working, Bluetooth not working, A/C concerns, vibration/hesitation while driving, and multiple active diagnostic codes 19 codes. One of the biggest concerns is that the truck had an aftermarket exhaust that they were aware and i trust on them, which has affected warranty coverage and created problems when trying to get the vehicle serviced through Ford. In my opinion, this should have been clearly disclosed and addressed before the sale. Gorno Ford's response has been to point back to the "As Is - No Warranty" paperwork, but my concern is that the vehicle was sold with significant issues and modifications that have created major problems after the purchase. I also cancelled my extended warranty/service contract and have been waiting approximately four weeks for a refund of around $4,000. As of today, the refund has still not been returned, and the follow-up from finance and management has been extremely poor. The overall service experience has been very disappointing: poor communication, lack of ownership, slow response, and no clear resolution from the service, finance, or management teams. Based on my experience, I would strongly recommend that customers be extremely careful, review all documents in detail, inspect any used vehicle thoroughly, confirm any modifications before purchase, and verify warranty eligibility before buying from Gorno Ford.

Unprofessional, unethical, I question their integrity…read more Online buyer from NY. Was in a text conversation with Bryan, asked him the three questions I had already emailed twice to two other people. Temp plate? Total cash price with fees? Warranty? No warranty? With 2017 and only 8k? What if the engine blows on the way home to NY? We can add a 3mo/4k warranty for $399. Ok, all is good, sent drivers license pictures when he asked and was moving forward. Next day he says what's next? I said we are waiting on you! You tell me what's next. Send me the info, we wire the money. A bit later would you want to do a deposit; I have another sales guy working on selling the car? No. We will pay in full. Why bother with a deposit? He sends the info, we wire the money, and we sent him the confirmation so he knows it's solid, and a few hours later he says....bad news, the car sold to the other person. Like.....hello?? We sent you the full money! And the confirmation that it was sent! If you still didn't believe it, well then call the bank! Or if you need a "refundable deposit" then say so! He said, we will overnight a check back to you immediately. I called the next day to confirm that because we are trying to buy another car now and need that money. I called with a minimum of two business hours left that day, left two voicemails, one with each person in accounting and neither of them called me back on that business day, nor yet at 11 the next business day and we have not seen our money returned yet. Since it was the holiday in between, I don't expect the check to show up until today, but if it doesn't and they are not even courteous enough to call me and confirm my ,money transaction being sent back to me minute by minute and hour by hour like I did for them when I sent it, then they are exactly as my opening line says. Because they don't walk the talk that they require of myself, their supposed to be client, but....who would want to be their client or trust their integrity after the treatment they just gave me?

Let me start by saying that I am really really tough on car dealerships. I'm probably NEVER going…read moreto give someone 5 stars. The salesman was nice enough and the sales manager was quite friendly. It was an overall good experience. The salesman we had needed a little more product knowledge but I know they turn them over quickly at car dealerships. If they had what we were looking for we may have bought from them.

Stay Far Away If You Value Your Vehicle…read more I am writing this review to warn anyone considering bringing their car to Michael Bates Chevrolet for service -- please do yourself a favor and go elsewhere. The quality of work performed here is not only substandard, it borders on negligent. My brother's girlfriend had her oil changed here, and what should have been a routine, straightforward service turned into a serious mechanical problem. The technician stripped the oil drain plug so badly that it is now completely seized and cannot be removed. To be clear, this means that every future oil change on this vehicle will be a nightmare to perform -- and whoever works on it next will have to deal with the damage this dealership left behind. This is not an accident that happens to careful, skilled technicians. This is the result of careless, rushed work by someone who either doesn't know what they're doing or simply doesn't care about the vehicle they're working on. On top of the service issues, the used cars sold at this dealership are another concern entirely. We noticed that the engine air filter appeared to have never been replaced -- which is a basic part of any proper vehicle inspection and reconditioning process before putting a used car on the lot. If a dealership can't be bothered to do something that simple before selling you a car, it tells you everything you need to know about their standards. There is no pride in the work here, no respect for customers' vehicles, and no accountability. If you want your car treated with care and returned to you in the same or better condition than you left it, this is not the place. Save yourself the headache and take your business somewhere that actually values it.

They were very knowledgeable, and just as honest. The service manager Sal and the owner Steve are…read morejust amazing at what they do. Thank you for restoring my faith in car dealerships and mechanics downriver. Thank you so much.

I have had both our cars serviced here. Great customer service, had to wait for parts that were on…read moreback order, not the shop's fault. Steve was very up front with me and kept me in the loop. When my car was done, they had it ready to go when I got there. They also let me know that the car needed a new battery. I told them I was trying to put it off for as long as possible because a new one was $260.00. Steve got me a battery and installed it before I got there, for under a third of the price!! Rite on has gone above and beyond our expectations!! Thank You.

I inquired about a 2016 Ford Taurus SHO on George's website. I received a text at 1:15 EST that…read morethe vehicle was available and would I want to schedule an appointment to test drive it. I set the appointment for 2:30 EST. I left work early to go test drive the vehicle. I arrived early for the appointment at 2:24 EST. Once I spoke with the salesperson and the Manager I was informed that the car had been sold last week. They tried to pull the old "bait and switch". I do not appreciate my time being wasted and leaving work early for absolutely nothing. I will take my business elsewhere. BEWARE OF GEORGE'S SHADY PRACITCES. No way to treat a customer.

bought a car six months ago. The water pump is are shot their cover anything engine light stays…read moreon buyer. Beware it's gonna cost me 3000 just to get this car back on the road.