Laser Hair Removal Experience - Disappointed and Let Down…read more I'm writing this review to share my factual, lived experience with Laura so others can make informed decisions. I was a loyal, trusting client who purchased a full body laser hair removal package that included 8 sessions and one additional if needed. Despite this, I was only provided with 8 total sessions -- yet she falsely claim I received "10+." I have detailed records and time-stamped screenshots that prove otherwise. My first session -- done with single pulse mode -- was the only one that produced significant results. When I asked to continue with that mode, Laura (the tech) refused, saying "it takes too long." She used glide mode for the remaining 7 sessions without my consent. Treatments were rushed, poorly done (missing many areas), and produced minimal results. She later admitted in writing that I had made the request for single pulse mode and that she dismissed it. Instead of respecting my preference and safety, she increased the laser's intensity on a mode I didn't consent to -- putting my skin at higher risk for burns or irritation. At one point, Laura seemed open to fixing things. She said, "I truly want to make this right, earn your trust back, and get you results safely and comfortably," and "I never want you to feel taken advantage of or dismissed." But that follow-through never came. Now, both she and the owner of Lovella, Ella, have become cold and uncooperative -- refusing to take accountability or offer a fair solution. When I spoke up, they changed their narrative. They now claim I "rescheduled too often," despite me following the proper 4-8 week timeline between sessions. The 9th session -- part of my original package -- was never delivered, due to their delays. I followed all pre- and post-care instructions exactly. Ella, despite being the business owner of Lovella, who accepted my $2,000 payment, has tried to frame the issue as "between you and Laura." That's unacceptable. The business is hers, and the technician (Laura) worked under her name. I also raised concerns about burns and irritation, which were dismissed without even examining the affected areas. They've since tried to blame me with false claims about doing "home skin treatments," which I absolutely did not do. If they're referring to over-the-counter skincare, none were used near appointments - and certainly not in a way that would invalidate professional results or cause burns. To top it off, Ella ended her message with a veiled threat: "If you choose to leave a negative review based on inaccurate claims, that is to your discretion." Let me be clear: every claim I've made is backed by dated screenshots and written communication. I was denied services I paid for, gaslit, and treated dismissively when I voiced concerns. I asked for a fair partial refund or additional sessions done correctly by someone qualified -- and they refused. Their most recent response was not only dismissive, but full of contradictions. They told me not to contact them by phone (only by email), yet Ella previously asked to have a phone call about this issue. Plus I have never called them about this... Laura now claims she no longer works at Lovella, even though Ella had just told me she works part-time. Which is it? Worst of all, they continue to ignore my documented concerns about burns and ineffective treatment. This entire experience has been frustrating and deeply unfair. I'm not sharing this out of malice, but to protect others from going through what I did. Even now, they are trying to intimidate me into silence. I no longer trust Laura with something as vulnerable as my body, and I encourage anyone considering treatment there to proceed with caution. Final Note: I've stayed respectful throughout and was open to a fair resolution, but they dismissed my concerns and refused to engage further. I'm only sharing this publicly because they left me no other option. I used to love Lovella. This experience has been soul shattering. The betrayal is what stings the most...

Not only is Laura's work absolutely amazing, she is too! As a long time client, I have had the…read moreopportunity to get to know Laura as she's done my lashes, brows, and facials over the years. Her work is amazing and her attention to detail is beautiful. She is so talented at every service she offers. Laura never fails to make me feel absolutely gorgeous when she hands me the mirror. I have never had a bad experience with her, and love the way she uplifts me and I'm sure she does the same for her other clients.

Great service & amazing quality! I recently started coming to Elysia's Beauty Bar and haven't…read morelooked back. The quality of service for lashes is the best I've experienced--I've referred friends here and they also agree. I typically book with Tasha and she's never let me down. She's quick and precise! No appointment has went longer than hour and I typically get the N (Natural) set in 2D or 3D. Initial appointment will include a 10-15 minute (free) consultation and it's perfect because the technicians cater to everyone's own eye shape. Overall, the service for the free is amazing and I'm so happy to have found my go-to lash spot!

Love this place! I was happy to find a cute, quaint, beauty salon uptown as I used to go downtown…read morefor my lashes. I researched the technicians and saw really great reviews on Celina so I went with her. The system of letters for lashes is a bit confusing as most places may refer to wispy/volume/etc. so I definitely had to do a bit more research. It was nice to have some photos for reference. Celina guided me through the process really well and I loved how thorough the questionnaire was. It asks for your purpose and how recent you had your lashes done etc. She did an amazing job and my lashes lasted so much longer than I expected! When I went for a return visit, she had pulled up my previous data and asked if I'd like the same style which I really liked the ease of pulling up my profile. The price isn't too bad. It's average and expected. It's nice if you have a points card and bonus if you pay cash.

Words cannot describe how much I love these lashes! I had these on for about a week now and they…read moreare still in perfect shape! When I entered the studio I felt a very nice home vibe. The people would greet me and ask me if I would like to have a cup of tea, water or coffee. I later went into the washroom and the washroom was also very clean which is very important as a customer! When sunny was doing my eyelashes I can already tell that she was a professional! I wish that I was awake a bit longer in the beginning, however she did my eyelashes so gently that I even fell asleep like a baby. When I woke up an hour and a half later she was already done, which is very fast compared to the other places that I have been to. Overall it was such a good experience that I would love to pay and go again!

Stacey did an amazing job on my combo brows. She listened to all my concerns, made sure that the…read moreshape and colour was perfect. The entire team is so welcoming and bubbly. I highly recommend getting your eyebrows done here!

Shani and Nicole are the real deal - true dolls!…read more Their mega volume lashes have lasted a month for me! They both have the cutest little dogs and the bed is very relaxing that I fell asleep. I would absolutely recommend them! Ps. Best spray tan I've ever had. My sheets and clothes didn't get stained, so natural and lasted the longest. I get one every two weeks :) shhhh

I received a full set of mink lash extensions here in April 2017 in preparation for a two week long…read morevacation I was taking. Both my sister in law and I drove from the east end all the way to Vaughan to get our lashes done because we got a great promo deal via Groupon and their work on Instagram looked pretty good. Location: it was a little confusing to get here, but if you look for the TB Tax sign in the plaza, you're in the right spot. There is free parking available and it's a fairly large lot. The salon itself is up a pretty steep flight of stairs and there wasn't an elevator as far as I could tell. It is NOT baby stroller or wheel chair friendly. The space itself is small, clean and pretty. I liked the little touches, like the glitz on the hand towel in the bathroom, and the huge fluffy pillow on the couches. There is no separate area for waiting and treatment, so if you're shy about being beautified with a possible audience, be warned. Mind you, when we visited, there was one other girl finishing up before us and we basically had the place to ourselves. This was great because I had to bring my 8 month old daughter with me and she is a giggly little thing that babbles quite loudly some times. Nicole did both my lashes and my SIL's lashes, although she received an HD set for a 20$ upgrade fee. It was totally worth it if you have a lot of lashes because it looked fabulous on her. I have much shorter and sparser lashes so I stuck with a more natural look. The thing I loved was that I literally just said, "Hey, I just don't want to wear mascara on vacation and still look bright eyed in photos..." and she just knew what to do based on my lash length and eye shape. I also wear glasses so it was important that I didn't get cartoonishly long lashes that bumped my lenses. The lashes were soft and didn't feel stiff to the touch. I left with a little pink pouch with some aftercare instructions and a pink mascara wand to keep the lashes brushed. The lashes held up pretty decently without any refills, even after about four weeks. I've always been pretty good about lash care, but this vacation had been pretty hectic so I hadn't brushed them as much as I normally would and they still looked full, albeit a bit tangled by the end of the day. I'd say they looked pretty good at up until about the six week mark, after which there were just too many lashes that had fallen off. This, however, far exceeded my expectations. Overall, I'd recommend this place, particularly if you live in the area. I don't think I'd be returning regularly only because it's such a trek from my place, but Nicole did a great job and knows what she's doing when it comes to lash extensions.

Sabrina has been my lash tech for almost a year now and she's the absolute best, shes amazing at…read moredoing lashes, i see her every week for my weekly fills!!

I have been going to Beautique Med Spa for over a year and a half now and have consistently been…read moreseeing Adriane as my injector. Not only is Adriane incredibly personable; but her work is unmatched. She is honest regarding procedures, is always open to questions and is an all around genuine person. I cant fathom going to anyone else at this point! She has been consistent through out my duration of going to Beautique Med Spa and I feel blessed to have found her and this spa!

This is the best med spa in woodbridge . Lisa and her staff are outstanding and amazing . The only…read moreplace I would trust with my face .

I've been following Mei on Instagram for over 4 years & have watched her mastered her skills as a…read morePMU artist. She is someone who is a perfectionist & pays attention to the smallest of details which is why it makes her one of the best in this business. After seeing her amazing work for such a long time, I finally decided to get my brows done by here since I have grown to trust her work. As soon as I arrived at the studio, I felt right at home. I was a bit sad that after all this time, she lost pretty much all her voice from talking too much (she also spends some time teaching others her mastery) so we couldn't really chat. Mei worked efficiently however took her time explaining each step to me & made sure I was happy with the brow mapping. The entire process took 2 hours, half hour less than usual as I was told my skin grasped onto the pigment extremely well. It's been 3 weeks since having ombre powder brows done. I only really started to scab earlier this week & hopefully it will be done scabbing soon as I'm really excited to see how it looks after the color comes back. I've been sending Mei some picture updates and she always replies back to me reassuring me that everything looks good & to keep her posted. She never makes me feel like I am a bother. I highly recommend her to anyone who has been wanting to get PMU done yet is a little bit unsure & scared. She is extremely knowledgeable in this line of work!

So sad.. got a lash lift and tint 3 weeks ago and for the first week they were stunning and long. I…read morewaited 48 hoUrs as I should to set them, and I did! And after a week or so the lift basically went away! I paid $128 for a lash lift too!! I only paid this much because I had high expectations from what I saw in reviews, but my lashes just went down ):

I've gone to other locations before and I've usually been happy but my eyebrows look GREAT after…read moreleaving this location today. The girl working was super nice , she did a great job. I got my brows waxed and tinted . They're perfect and I appreciate it. It can be scary going to someone you don't know, I'm sure we've all experienced loosing half a brow once or twice before... SO HAPPY with my brows . I would recommend .