My husband and I found out we were charged for service plans that we declined verbally but some…read morewhere in the midst of signing everything on the screen things were added. I called to cancel the coverages and also emailed. Omar has not returned my calls or responded back to me as of today. I called thomasville Toyota today and no one is answering the phone neither is my call being sent to a voicemail.

This is the best Toyota dealership in the Southeast United States. Very professional and honest…read more The best car buying experience ever. Don't waste your time anywhere else!

i need to give a shout out to christina in service she read my complaint i needed fixed she told me…read moreshe ordered parts to fix the complaint 5**** top of the line service department i definitely drove home happy with this dealership !

My uncle purchased a truck from Thomasville Ford and they completely jerked him around. He ordered…read morea new 2023 F-150 and wanted specific options on the truck. One item in particular is that steps need to be in the tailgate. The truck that they presented to him as his, didn't have the options he ordered and more specifically, no steps in the tailgate. Leading him to believe it wasn't the truck he ordered, but something similar. He told them he didn't want it. They fussed at him until he agreed to let them add the items to the truck. Once he got the truck home, he realized they'd made a mistake with the tailgate. He had found out the gate was electronic/automatic, which his truck was not equipped to control. The electronic gate weighs at least twice as much as the correct tailgate for the truck. When my uncle asked them to fix it, the General Manager "Screamed at him" "I'm not putting another dime in that truck" I contacted Ford Customer Service in Detroit and they said they could force an independent dealer to do anything, but they could call to verify the truck has the correct tailgate. I waited on hold while the CS Rep made the call. When she got back on the line with me. She said when she mentioned my uncles name, the receptionist got foul mouthed with her and told her she was taking up her phone lines and hung up on her. This has not been resolved yet. When this review comes down, it's been fixed.

DO NOT EVEN LOOM AT VEHICLES HERE!! Me and my parents just…read morestopped in to look, sales guy Ben Walker spoke to us, telling them he could get them into a car. They told him they were just looking and not interested in getting any hits on their credit. He told them that at their age keeping good credit wasn't necessary. Without them signing ANY concent, he went ahead and pulled their credit. They called and spoke to the manager, Jack Barbour, who told them he couldn't do anything about it bc he didn't pull it. This is a violation of the FCRA. We will be pursuing this... Either for deletion or in court. They cannot provide ANY SIGNED permission to have pulled a credit report.

From the owner: Here at Cars R Us of Thomasville, we will do whatever it takes to earn your business, but what we…read morewon't do is give you high-pressure sales pitches, make you wait forever to "make-the-deal", or any of the negatives that you get at other car dealers. We have about sixty cars on our lot, but if you still don't find what you're looking for, we will find your dream car elsewhere and buy it for you. We promise to find you a car within any price range, because we are the only used car dealer in the area with this extensive selection of vehicles. We take pride in our many lenders that allow our customers multiple financing options. We promise to be professional, courteous, and to listen to your wants and needs. Whether you buy from us or not, we want you to leave with a smile on your face. Of course, we hope you drive away in your new ride! After all, you deserve the car of your dreams! At Cars R Us of Thomasville, we want to put you in the driver's seat!

A great buying experience from start to finish. Axel Tomas was our salesperson and did an…read moreoutstanding job. It was a no hassle buying experience to get my 2024 Ridgeline.

I have purchased several cars over my lifetime. This was by far one of the best experiences. I…read morehad a vehicle listed for sale. I was contacted by Paige who made an offer. I did not accept. After a few days she made another offer which was fair enough. While dealing with her, I checked out their website to be sure this was legitimate. While in their site, I noticed a new Mercedes. My wife has one, but I was looking to buy her a newer one. I asked Paige about the car. She went out and took additional pictures and sent them to me. I was impressed. Since she is not in sales, she handed me off to Hunter, who I contacted. We put the deal together for me to trade my minivan for the Mercedes. They had the car delivered to me that same day! Exceptional experience.

This review is for the service department. I actually live in Tallahassee but made a point to come…read moreup to Thomasville for service on my jeep. Adam and the rest of the staff are incredibly helpful and they do top-notch work. I am not exaggerating when I say they have been the best service and repair people I have ever dealt with. Compared to other places I've dealt with which did sub-par work, had massive delays, or impossible schedules Stallings has always been able to see my vehicle quickly, and do highest-quality work with great turnaround. If you are in the greater Tallahassee-Thomasville area and need service on your Jeep, Chrysler, or Dodge, I cannot recommend Stallings highly enough. Only caveat is as of this review, they do not have any EV-certified techs so they cannot work on any EV or hybrids, but they are apparently in the process of getting one of their people certified so hopefully in the near future that will pan out.

I must leave a rating for this dealership. If you are in the market for a New or Used vehicle, this…read moreis your place. They have always done me right. I broke down passing through several years ago. They got me in right away and I was back on the road after replacing the water pump on my Magnum. While it was torn apart, they replaced, at my request, the timing belt. Very fair priced and the service rep was very nice. Folks you can't get any better dealership than this. I've had vehicles serviced here for years and they've always treated me right. Just bought my dually 3500 pickup here and get a great deal and a very fair trade. Cody, took exceptional care of me and my wife during the process. I can't say enough. No better dealership.

Very upfront with their pricing and fees nothing hidden. Drove up from Tampa Florida for a truck…read moreand it was everything it was advertised as with nothing hidden. Would absolutely recommend

I had my 2008 GMC Sierra truck towed there to be worked on…read more The Service Advisor informed me that they Do Not work on vehicles older than 10 years old.

There's always 2 sides to a story here is mine . I have purchased 3 vehicles total from the Honda…read moreand Nissan dealerships in Thomasville . I live in Tallahassee and drove to Thomasville to have the AC unit checked . After 2 hours waiting I was told the unit needed a EXP valve kit which would be an additional $250 . I agreed only to wait another 11/2 hours to be told that it needed the compressor replaced another $2185. I spoke with Gary and he said he would allow the total that I paid to go toward the $2185 . I then requested some type of refund but he said because it needed the part anyway he couldn't refund it . I just hope this doesn't happen to anyone else . $466 dollars later and wasted 5 hrs of my time the car is the same as It was . I highly do not recommend this dealership and will never use them again . Jeff Varnum Tallahassee , Fl

Terrible customer service after the sale!!! We bought a brand new Nissan Rogue from this place and…read moreit will be the last we buy from Flowers Nissan. Computer module shorted out at 12,000 miles and less than a year old and was stranded beside the road at about 1:00 in the afternoon on a Wednesday. Called Flowers Nissan three times and never could get any help. Called Tenneson Nissan in Tifton Georgia and they immediately took care of the situation and had the car towed in. They offered a courteous car to drive while they had our car in the shop and we didn't even buy it there. In a little over 24 hours the car was repaired and ready for delivery!

I use them for all of my Honda repairs, but it rarely breaks. I've owned 4 Hondas and all were…read moreAccords. I have one with 280,000 miles and another with 150,000. I recommend the 4-cylinder because it has plenty of power and the double roller cam timing chain versus the rubber timing belt. I also recommend the full synthetic oil change good for 10,000 miles. If you need a small part or two see Greg in parts. He's extremely nice and knows what it takes for your car. Have your vehicle VIN (vehicle identification number) ready because parts can vary. Nothing beats a genuine Honda part. For sales, I highly recommend Ernie Wyrick. He's a Honda certified salesman and really knows the vehicles. When you buy the car he will introduce you to all the different electronics and how they work. He spent as much time as I desired with me to understand all the nice features of today's vehicles. Edmonds.com can give you a guide to the cost of the vehicle. Ernie will treat you right.

Flower's Honda is the most inept car dealer I have ever done business with. Our deal included some…read moreaccessories that were to be installed when the service department opened back up. After two weeks of waiting for a phone call to schedule an appointment, I had to call them and set it up. We live about 2 hours from the dealership and were shocked when we arrived and were told they did not remember the deal and those involved were not available at the time. Their "misunderstanding" of our deal could have been communicated on three separate occasions before we made the long trip to/from Thomasville for our appointment to have the accessories installed. This was written down when we were negotiating the deal but the dealership would not provide it to me despite acknowledging they had the file. It took four months of constant phone calls and e-mails to finally get the response that they were sorry for the confusion and would not be installing the accessories. Other shady things about the dealership were: We were told our trade would have to be sold wholesale and there was no way it could be sold on the lot. This was an obvious attempt to devalue our trade however it was displayed prominently on the lot with some very complimentary language on the website when we arrived to have our accessories installed. Their salesman, Kyle, was quick to speak poorly of another Honda dealer in Tallahassee when he found out I had been dealing with them as well. While I appreciated the input at the time, I'm sure my experience there could not be any worse than the one at Flowers. When I inquired about an extended warranty I was quoted a price of $1500, this amount was what I was taking into consideration during the negotiations, but on our paperwork the warranty's actual cost was $1100. The negotiated purchase amount took into consideration an $8k payoff on our trade. Our actual payoff was less than that amount and I had to correct that information when we were signing our paperwork. When their finance manager asked Jason about this he stated he was "planning to put that in his pocket." I would encourage anyone buying a vehicle to steer clear of this dealership. Based on my experience, their staff, management, and ownership's interest in the customer ends after the sale.

Amazing Staff. Nice atmosphere. Quick turn over to walk in get a loan and walk out. Needs a…read morefew.more places to sit. But a nice man named Donnie makes that place so worth going to.

Signed the papers on August 8th & bought my 16 year old daughter a car here. Motor blew up…read moreSeptember 6th. The warranty they promise is a joke. Alvin sent in the wrong form so our warranty wasn't even valid. So now that I've called to inquire about our warranty they have rejected us because they say a pre-existing mechanical issue since he sent in the wrong form. Here it is end of day on September 30th & we still do not have a tag or title. Alvin just keeps saying they should have it. Come to find out he didn't even send it off until September 9th. So even if the motor wasn't blown she couldn't legally drive it with no valid tag. STAY AWAY FROM BT SALES! Smooth talk but its all lies! Alvin & BT Sales gives used car dealers a bad name, how ironic is that!!??