We bought a 32 ft camper last year and have had several warranty issues that needed to be fixed…read morebefore we could go camping. We took it in and was told that it would probably be a couple of weeks. They kept our camper for over a month causing us to have to cancel 3 of our scheduled trips. They didn't bother to tell us that we could have taken it with us and returned it once the parts came in. We finally contacted the Warranty company ourselves and learned that the last item (outdoor refrigerator) should be there the next day. Then found out that they had not even started on the repairs for all of the other issues and the parts were there! We picked it up so we could go on camping, but here it is over two weeks later and we have not been contacted about the refrigerator door latch for the main fridge. We would not recommend Open Roads RV to anyone who might need their camper serviced.

If I could give more stars i would! This dealer is beyond the best dealer I have worked with. They…read morewere extremely efficient and professional and worked around my needs and wants. They were patient with me in getting a transport company to pick up my rv after purchase and were always on top of everything and quickly answering any questions I had. I would highly recommend them to anyone. They even sent me a small gift in appreciation for my purchase! Thank you!

found them on the web. Website up to date and easy to maneuver with plenty of pics. We saw a couple…read morewen wanted to check out and made a visit to their location. when we got to the lot we were promptly greeted by Devon and were told all the units were open, clearly marked with the asking price and info on stickers. We had the run of the lot, checked quite a few then met up with Devon with a couple of questions. We know the units were used but the one we found would fit our needs, and had every opportunity to check them out. We paid our deposit and made appointment to return for walk thru after they thoroughly cleaned the unit and made sure all was up to par and working. Our unit checked out great on our appointed visit and Devon did a thorough walk through and answered any question. These folks were great and took care of us promptly and professionally. They made our first camper purchase actually pain free and enjoyable. Thanks guys.

Traveled about 2 hours to get the model we've been looking for. They were very accommodating, able…read moreto get us back on the road home same day, and even a lower rate than what we were pre approved for. We had called that morning and spoke to Alisa, VERY SWEET WOMAN! John was very helpful and nice! He even took his hat off and made shade for our newborn when the sun was in his eyes! Also, military discount!

When the tech told us it was the first time they've worked on a Revel, I admit, I was nervous…read more Unfortunately, the heater stopped working in the middle of January-which is never a welcome surprise. Thankfully, everything was under warranty through Mercedes. The tech team provided updates with everything they did. All financial repairs not covered by warranty were clearly communicated. It is refreshing to find a dealer that is honest and upfront and everyone I met was friendly! Ive gone back many times since even though it isn't even in the same state. It is worth the drive every time!

Just wanted to post about my experience at Open roads in White, GA. I purchased a GeoPro and it…read moreneeded a small repair under warranty the unit is about 4 months old. After waiting forever and hearing tons of excuses from the service adviser (tech is sick, waiting on authorization, etc) I finally got the repair scheduled 3 months later. Got my unit back and they did not re caulk at all the area they cut up and the damaged and misinstalled the trim. Not to mention the multiple stripped and missing screws. I would be ashamed if This was walk I or one of my employees did I can not even believe forest river would authorize this place. See pictures of how they returned my brand new unit. I get that things happen but to return the unit like this and try to hide the incompetence is bad business in my book.

Campers inn owes me 1000 and for 4 months have given me the runaround. Service was great at the…read moresale. Terrible when you walk out the door.

Thanks for not treating women well when they want to buy and/or sell a camper! We made $12,000 more…read morethan you offered and spent money on a new camper! Sales person was rude! Never assume women don't have money to spend!

Was looking for camper and because the man that took his time to show me and be frank with me I'll…read morebe buying my camper there. There's high volume locations and then there are the small ones that really care . He has my business

I broke the tongue jack over the weekend and was in desperate need of a new one so I could unhook…read moreit from my truck. All of the other, and my larger, stores in the area either didn't have time to fit me in or wouldn't call me back, but Norman Campers said "Come on down, we have someone available now." Now, I was warned that I did catch them in a lull for the day and got lucky, but the service was awesome and everyone there was incredibly helpful. I'm definitely going back whenever I need service, a propane refill, or any camper accessories.

These guys were awesome. They didn't try to over sale. They were professional and worked with us…read moreto determine what was wrong with the water heater. They tested our switch board and our igniter. They could have sold us the switch board for $350.00, but determined it was the igniter for $50.00. Thank you guys for your honesty. We will be back!!!

I cannot say ENOUGH about how amazing and informative this dealer is. I never felt swindled or…read morepressured. They were extremley patient and accommodating, and HONEST! Cannot reccomend this dealer enough! Thanks for helping us find our perfect camper!

Well it's just an excellent place to visit and has the best campers ! You have to get a rep to…read moretake you inside them on the outside is the only thing I didn't like , but the inside was open to a few nice campers as well . Great customer service !!

Weekend Warrior Dreams at Woodstock Camper World…read more We stopped by Woodstock Camper World just to window shop and get a feel for what might work for our family--two adults, one kid, and a couple of adventure-loving dogs. Our goal? Find something that lets us escape the daily grind for weekend getaways. The sales staff was refreshingly friendly and low-pressure. They didn't hover or push us toward a sale, but were always nearby to answer questions--especially around pricing and layout options. That made the whole experience feel relaxed and informative, which is a nice change from the YouTube rabbit hole we'd been in. We explored Class A through Class C motorhomes. Class C felt like the sweet spot for us: enough space to stretch out without feeling like we were driving a bus. Most Class B layouts were just too cramped for our crew. We also peeked at some fifth wheels, but ultimately ruled them out--they didn't quite fit our weekend warrior vibe. Overall, it was a great visit. No pressure, just helpful insights and a chance to see things in person. If you're in the early stages of RV dreaming like we are, Woodstock Camper World is a solid place to start.

I am 77 years old. I have dealt with RVs my whole life. I think 8 of them I have owned. (I am…read more"qualifying" myself to you...lol). These folks are simply amazing!!! Shonn treats you like family. I know that sounds corny. but it is true. He runs his business the way a business should be run. Wait until Leanne makes you feel at ease when it is paperwork time. I am telling you folks, THESE PEOPLE ARE REAL !.. If you are like me and live a ways away--it is worth the drive to see how an RV place should be run.

Brought my 2007 Tiffin motorhome to Cleveland RV, to be sold via consignment, in early April of…read more2024! (16) year old motorhomes are not always the easiest to sell, due to age, and lack of loan financing on 10 year and older campers, which limits the potential market for buyers! Shonn, the owner was very fair and straightforward in appraising our motorhome and walked us through the steps resulting in a possible sale! Needless to say, to my and my wife's amazement, we received a call from Cleveland RV's service manager, in mid-April this year, informing us that someone was showing serious interest in our motorhome, and asked me a few questions, regarding the service records I had provided Cleveland RV! Bottom line, we visited Cleveland RV, a few days ago, on April 30th while returning from my wife's rheumatology appointment in Gainesville, and Shonn presented us with a check in the agreed amount of the sale, less Cleveland RV's reasonable seller's compensation! We are extremely pleased with Cleveland RV!'n