If I could give zero stars, I would. Over a six-month…read moreperiod, Good Shepherd came to my home at least eight times to try to fix recurring problems with the gutters they installed: * Improperly installed drip edge (multiple times) * Gutters not draining; leaking against fascia * Gutters frequently overflowing * Gutters visibly scratched and dented * Gutters installed crooked; shingles not re-aligned correctly They replaced the front gutter three times, and it's still not functioning properly. As I write this, it's raining ... and water is gushing over the edge. That never happened with my old system. I'm now forced to hire a reputable installer to start over. Despite repeated assurances, the manager never came to assess the work himself ... only sent different crew members, none of whom resolved the issues. That kind of hands-off leadership speaks volumes. I gave them every opportunity to make this right. They didn't. I'm leaving this review as a warning: This company cost me time, money, and months of stress. Choose wisely.

Very professional company. Jordan Harris is excellent. He explains everything and goes the extra…read moremile to make sure the repair is done properly. I had used handymen in the past for small roof repairs but never again. The quality of the work sold me but also the fact that keep you in the loop on communication and come out when they say that they will. If you need anything from a small repair to a new roof there is no reason to shop it just call Good Shepherd Roofing you won't be disappointed. They are the BEST!

Nailed It Roofing and remodeling came highly recommended from a friend of mine. I needed to get my…read moreattic vented and re-insulated. Starting from initial phone call, Justin and his team were extremely professional, down to earth and very communicative. They were able to break down what needs to be done, provide a timeline for completion and costs for each item upfront. Each team member that came to my house was very professional and respectful of the space. They cleaned up after themselves after each day and left the inside and outside space the same way they found it. Justin would even provide me with photo updates of the progress at the end of each working day. They completed the job in a timely fashion and did not leave until everything was completed to specification. As a brand new homeowner, you never know how your first contracted job is going to go. Justin and his team took the uncertainty and anxiety out of the entire project. They were able to accomplish all of this for a very good price with all cost listed upfront before the job was started. 10 out of 10 recommend this company for any of your roofing, insulation or remodeling needs!

Justin and his team got the job done right. Quick turnaround, great work. He stayed in touch and…read morethe roof was done in no time flat. Highly recommended

We used Bailey Roofing and Restoration for repairs from water damage in our basement and main floor…read moreof our home. Alex Wheatley and team over at Bailey Roofing and Restoration was friendly and professional. From beginning to end we was kept in the loop on all tasks and they worked around our schedule. They did great work and always asked if we were satisfied with the quality of work we was recieving throughout out the process. I can't speak highly enough of Alex and the entire staff over at Bailey Roofing and Restoration. They worked directly with our insurance company to ease our stress and worked out details and the cost of the restoration. I will use them again on future projects.

It took us a long time to find a reliable contractor. Trace and Peng were very straightforward and…read morekind to guide us in renovating our office building. They are very considerate and have great pride in their work. We had new roof changed with brand new decking. The wood/stucco exterior of our building painted. They basically did a 360* to our building. We were hesitant with getting contractors due not sure of job completion. Trace's team was able to get the job done without to much interference to our work schedule. We hope to continue to use them for future projects. They are great on communication and they always have supervision on the job site. It's hard to find dependable contractors. Hope they keep up the good work and stay in business.

Atlanta Roofing and Remodeling did a great job with our home improvements! We had our chimney,…read morefascia, gutters, roof and soffits repaired. We also had the house pressure washed and painted. Trace and Peng were very helpful and patient throughout the project! Trace is very knowledgeable and passionate about his business! Trace goes the extra mile to make sure you see what needs to be fixed and repaired with pictures before and after. Trace and his team were meticulous and thorough in their work! Trace never pressured or rushed us to sign a contract or start the work, he waited until we were ready to start the process. Trace makes sure you are happy with his work before you pay for anything! Trace is a very honest man, professional, trustworthy and straightforward! I will continue to do business with him and refer others! Keep up the great work and customer service Trace, Peng and Donny!

Hi, I had a non-anticipated horrible experience with Atlanta Prime Roofing. A summer thunderstorm…read morehit my neighborhood on June 7, 2025, a Saturday. On June 8th, a Sunday, Alex Sanchez, a Sales employee for Atlanta Prime Roofing, along with several of his colleagues, were walking through my neighborhood knocking on doors asking homeowners to do business with Prime Atlanta Roofing. Alex appeared to be genuine and ethical. He stated that 9 other homeowners in the community had signed up. Specifically, he referred to the HOA President and an HOA active board member. He was a pushy salesperson, but I liked his personality, and I liked the answer that he gave me when I clearly stated that I did not want to have any issues. He stated that I had his word. Also, he clearly stated that if my Homeowners Insurance deductible was $2,000 or less, then Atlanta Prime Roofing would waive my policy deductible. I asked him for a written document that clearly stated that my $1,000 deductible would be waived by Atlanta Prime Roofing. Thus, I would not have to pay a deductible. I spoke to him on my front porch, so I have him on my home video surveillance camera, and he clearly stated what I just reported above in my complaint. He filed the claim himself with my insurance company on June 7, 2025, via his cellular phone. From June 7th to June 25th, Alex called continuously and relentlessly, he texted me, and stopped by my home numerous times unnecessarily, thus being overly friendly, to let me know how many new homeowners in my community had signed up. He also inquired about what day and time my Insurance company's Claims Adjuster was going to come. to inspect my roof. He was also stopping me in the community when he would see me, and he had several conversations with my Life partner too, when he would see him in the community, about my upcoming roof job. My Claim Adjuster came out on June 19th at 9:00 a.m..... Alex showed up and met him and got his business card. On June 25, 2025, I gave Alex a certified $14,887.35 check. From 6:00 a.m. to 6:30 p.m. on June 25th, Atlanta Prime Roofing was at my home installing a new roof on my home. At 7:00 p.m., I walked up to the community clubhouse to drive my car home and park my car in my driveway. As I was pulling up in the driveway, I saw the issues specified in the attached pictures. I was inside my home all day, which Alex knew. Alex was at my home with the contractors. He never bothered to tell me that my gutter had been damaged, that some of the shingles were standing up, nor about the other concerns that are shown on the attached pictures. Once Alex received the $14,887.35 check, he made "zero" attempts to notify of the above clearly explained, documented legitimate concerns. I had to realize the issues on my own. It took me filing a complaint with the HOA to finally get Alex to inform me on June 27th Friday that Atlanta Prime Roofing would be replacing my gutter. On June 25th, via text message, he told me that the "yellow substance" that I saw on my roof was the oil that was used to glue the shingles down, and he said that the roof looks the way it does because the builder was at fault for the layout design of the roof. Alex recommended and pushed me to sign up for the GAF roof versus having the same roof that the builder had put on my home installed. On July 1, 2025, a new 6-inch gutter was put on my home. I was not given anything in writing that reflects what day the new gutter was installed or what type and size of gutter was installed. Atlanta Prime Roofing refused to provide any written documentation when I requested supportive documentation. From July 1, 2025, to July 17, 2025, Alex was constantly texting me and harassing me about the final payment, although he had the Claims Adjuster's business card. The day that I received the final check from my insurance company, I notified the HOA. The check cleared my bank account on July 17th. At my Life Partner's request, I ran up to the bank and got a certified check for the remaining amount that was owed; $3,193.43, and gave it to Alex Sanchez. Alex informed me and my Life Partner verbally that within a couple of hours, I would receive my warranty paperwork. When I did not receive my warranty paperwork, I texted Alex. He texted me back and said that he had not turned the check in yet. Then, when several hours had gone by, I followed up with him again. Then, he said that Atlanta Prime Roofing has to wait until my certified check clears the bank. A certified check is an immediate guarantee form of payment. This is why I requested it versus my bank providing me with a money order or me writing a personal check. As of July 20, 2025, I have not received my warranty paperwork yet. No one from Atlanta Prime Roofing Company, from the day Alex filed a roofing claim on my behalf, which was on June 7th, to July 17, 2025, has ever called me at all about anything. I have copies of the payment checks. "F" is what is deserving.

I had the opportunity to work with Alex Sanchez of Atlanta Prime Roofing. Alex was very…read moreprofessional and kept me informed throughout the entire process. My roof was replaced in less than a day. I highly recommend them for your roofing needs.

I was assisted by Revere out of the Athens,GA location after having ServPro help initially with the…read moreaftermath of a water leak in my condo. The leak had gone undetected for a long time and then suddenly escalated. After mitigation and pack-out were completed, Revere's team, led by Blake Smith, did a wonderful job on the final restoration. Blake was very responsive and supportive. it's a nerve wracking time when something like this happens, and so reassuring when pro's like Willie, Antonio, Joshua, Jose, Allen, Nicole and Jessica (just to name a few) do such excellent work. Forgive me if I left anyoone out. I highly recommend this company for all your recon needs!!

We finally threw up the white flag on our reoccurring leaky roof! Brent Maddox & Bobby Hardin to…read morethe rescue! Such quality workmanship from their team of workers and the roof was completed in two days! I appreciate this company for giving me a fair price, quality work and so responsive to work with.

We had an excellent experience with Advanced Systems Roofing. Matt, the owner is reliable, present…read moreand ensures his crews do a top notch job. We looked at several companies in the Atlanta area who have the expertise in the field of barrel vault roofing systems, many claim they do, but beware as they then sub-contract out the jobs (which is actually something we learned in speaking with the roof manufacturer, Gerard Roof Systems). Advanced Systems Roofing does the work themselves, knows how to install these roofing systems and leaves you with peace of mind afterward. They completed the job in the time frame promised, were true to their quote and cleaned up after themselves. If you have any questions or concerns, Matt is there to speak with you and explain the process. We are very pleased and would use nobody else in Atlanta to install our roof!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value…read more American Roofing LLC did such a fantastic job on my roof! What I like most is how quickly they responded to the call for the inspection, then how quickly they started the process with my insurance company, then how quickly they did all the roof work! The second best thing was the absolute fantastic customer service provided by Justin, he was super responsive and attentive; he made sure to thoroughly explain every step of the process, expectations, and time line. He was so patient in answering all my questions and concerns, and I heard nothing but great things about him when I spoke to my insurance claim adjuster, so he's a great communicator! I highly recommend American Roofing LLC Services: Roof inspection, Roof damage repair, Attic venting installation, Roof installation, Attic venting repairs, Roof repair, Attic venting, Roof repair for storm & wind damage

I need to make myself clear this isn't an advertisement! I live in Buford, GA. I was a woman alone…read moreat the time. In a nut shell my roof had a leak, which collapsed my family room ceiling Justin, owner of," American Roofing, LLC " came over to assist with my situation and helped me put a claim in to my insurance company.. Prior, when I put my own claim in, I was denied!! Which left me in a terrible situation which means I would have had to pay for a whole new roof and fix the interior of my home. Justin was an absolute Godsend! Not only did he petition my insurance company. We were refused again where my roof clearly showed hail damage! I thought, I was dead in the water, with my insurance company. Not only did Justin take on my insurance company, he has a legal team to back him up to take on the insurance companies. This was huge, we went from May to the current date, Because of Justin's due delinquents and preserverance. I now have a brand new roof and they're putting up a brand new chimney, and redoing my chimney. Justin has saved my mind & my pocketbook. He never gave up on me! Justin fought a huge fight for me. He constantly kept intouch with me, and he was magnificent! I beseech you homeowners, if you need help trying to get a new roof, you need to have Justin on your side!!! Again without Justin, "American Roofing, LLC" I would had to pay for a whole new roof. When it was clearly hail damaged! The insurance company should have approved my claim, my insurance company could careless about me. I've been with them a few years. I've always paid my bills on time but they were not going to budge an inch! If it wasn't for Justin fighting the good fight for me I would have had to pay for a whole new roof instead of paying my deductible out of my own pocket. I don't know about you guys but that's a lot of money. Justin is a very fair man who'll give you a great price ams do the job RIGHT. If you're having trouble & you need a new roof call Justin, Call," American Roofing, LLC ", do yourself a favor it would be the best phone call you ever make! Spare yourself the agony of trying to deal with your insurance companies, I gave Justin permission to deal with my insurance company! I didn't even have to talk to them, he handled everything. My insurance did not go up, I'm still at the same price but I did need a new roof desperately and he made it happen for me. My fellow people, if you're in trouble & need a new roof! Call Justin at American Roofing! His phone number is 678-997-1813 that's a cell phone, his office number is 470-576-1610. You won't regret it. You'll make a new friend & the work is fantastic, the craftsmanship and the materials he used are wonderful, top notch. Take the stress out of your life! Justin was amazing, Call Justin at American Roofing you will not regret one single moment! He saved me!!!