Do not use this company, especially if you have a flat roof!…read more 1. The sales person told us we would not be leasing the panels, mind you had I read the contract properly I would have realized this was a lease however, i would not have even requested the contract had the sales guy been honest from the start. 2. They guarentee their work for 20 years. Well my roof was new when I bought the house 3 years ago, they complete an inspection of the roof before allowing the panels to be installed. Almost 2 years after having the panels installed, my roof leaks. They claim the roof wasn't pitched right and so the puddles caused the roof to leak and not the panels, however after having my roof inspected with the panels on, the inspector said, solar panels should not be installed directly onto a flat roof they should be on a frame. Also see below pictures of the seals that Vivint made that are clearly water pockets. They refuse to take responsibility for this. 3. A flat roof needs to be maintained every 3 years, vivint will charge to take the panels down, store them amd reinstall them in order to complete this meintenance. Bad idea!! If you are currently having similar issues I am planning to enter into a lawsuit with them and would be happy for you to join. The more the merrier.

We purchased a system. Our system was supposed to come with monitoring and guaranteed production…read more We have not gotten the monitoring that was promised. I emailed the company multiple times regarding a whole month of zero output during the peak of California summer; the company failed to respond. We also had issues with our salesperson who admitted that he could not follow through on the 220V installation because all of his assets were frozen; presumably from fraudulent conduct in his role at Vivint. I have written documentation supporting this. Based on our experiences, the securities class action lawsuit against them, and TCPA class action settlement, I am now convinced that their practices are intentionally deceptive and fraudulent. I am also considering a class action lawsuit to try to compensate for the failure of the company to meet the "sales guarantees."

I had received a quote from their designer in Florida ???. It was laid out for 17,000 kwh…read moreground mount. $54 000. They were scheduled to come out for electrical panel checks. All Square D installed by union electrical company. I had contracted Davey Tree company to have a 50 tree oak tree removed and any branches interfering with the sunlight exposure a day before their visit for final details. I get an email from the designer in Florida for my commercial property in Delaware stating they were not licensed in Delaware. A BS answer. They advertise on their website Delaware. They checked the codes here for the design. They may have been in business for 21 years but like a local surgeon stated " you're only as good as your last case. That rank a zero.

Just had service call by Exact Solar with outstanding service techs Jeff and Leko. The monitoring…read moreservice sent an email to me with a code for DC drop in charging. Turns out a squirrel made a home under one of my panels and ate through some wire and a converter. The techs found the area where the damage was done and fixed it with a new part. By the way, they handled my service call within 2 days and also had to deal with snow in spots on the roof. They took the damaged component to remove it from the monitoring system and added the replacement. Exact did my install over two years ago and can't tell you how happy I am that I chose them for my solar system. FIRST CLASS!!!!

Hands down one of the best solar installers in New Jersey. This is a small company that will give…read moreyou great attention as well as great attention to detail. They are an absolute pleasure to deal with and they have made this process incredible from the initial estimate, to design and all the way through to install. Impact Solar uses Tier 1 solar panels. Their pricing and product knowledge is far superior to the 5 other solar installers I contacted. Low pressure...great price...awesome savings!!! What's not to like? Call Impact Solar. You will not regret it!

From the owner: Impact Solar is a full-service solar installer, operating in south and central NJ. We have been in…read morebusiness since 2015, offering custom solar solutions, with expert design, installation, and workmanship that is backed by NAPCEP certification. Apart from the design and installation of your solar system, we pride ourselves on our communication and project management. Communication between customer and installer is paramount. Solar systems are construction projects. There will be moving parts and sometimes hurdles to overcome and problems to troubleshoot. Having a clear, open channel to your installer, both during the installation process and after, is key to a longstanding, trustful relationship.

Horrible service! No communication! Fail to provide what they promised. Put on our panels and…read morecrickets from them. Months later and still not on. Keep giving runaround and do not want to assist in anything. Stuck with their panels and no service and they won't even remove them giving us the opportunity to go elsewhere. Absolutely the worst company ever! Do not use them trust me! Wish I would have done better research and read reviews prior to using them.

Do not even attempt to apply to this place. Their hiring and training department is nonexistent…read more Their staff are just horrid, and even if they hire you, when you go in for your first, they tell you that they don't have a training department so you'll have to come back in two weeks to a month if they do come around to it. Unprofessional understaffed and just a sad example and excuse of a company hopefully they go out of business so this doesn't happen to anyone in need of a job.

I had a great experience with EMT Solar from Ben knocking on my door to the people in between. It…read morehas been a great experience.

Here we go. So let me start from the beginning. I was approved on July 5, 2024 to get my roof and…read moresolar installed. I provided all my documents and they did not call or send me anything until November. I almost forgot about it, very bad customer service and very bad communication.