DO NOT TAKE YOUR VEHICLE HERE, horrible customer service from the service advisor Christopher…read moreMasters from making comments like "not to be an a**hole but this is a repair shop not a restoration shop it's not going to be like it was" and getting mad at the fact I picked out things like the dent not being fixed and the emblem being crooked. The paint and body work was so bad and poorly checked over that the truck had to be sent back twice. From paint on the chrome part of the door handles, crooked emblems, dent not being fixed on the initial repair or even in the second (finally fixed on third), fender flair bulging off of the fender, bad orange peel, polish left on the mirror, trash left in the bed of the truck, they took of the bed cover and instead of putting it back on they left it in the bed of the truck. This wasn't a rush job as they had the truck for a month. EVERYONE including the painter, the body repair guy, the person who quality checks it, and the service advisor Christopher should all be fired. I've had quite a few cars repaired (unfortunately) and this has hands down been the worse experience, and poorest quality work I have ever seen.

Run in the opposite direction as fast as you can! This is for the Hamilton Dr location in…read moreAiken,SC. After a deer collision, they installed a hood with one that had been through a hail storm. We didn't see it until a week later (no rain, no hail). They refused to fix it. I asked him why wasn't the roof damaged. The guy actually said I must've had the car parked halfway under a carport!!!! Im still dealing with this. Do not recommend at all.

My first service visit since relocating to the area and I am glad I found this place!…read more The cost was fair and reasonable! Service provided was as expected with the service consultant being top notch! Thanks to Jonathan and of course the ladies there too. Everyone made me feel at home!

I have been bringing both of our vehicles there for over 2 years. Never had a problem. They have…read morealways been honest with me. They treat me like family. More important, whatever they say is wrong with either vehicle I have complete confidence they are being completely honest with me. Would never think of going elsewhere. Thanks for everything!!

Fast service. Repair was perfect. Broken window was replaced with perfectly matched tint. Couldn't…read morehave asked for a better outcome.

I needed both windshields replaced on a Chrysler 200. They came to me in downtown Augusta and did a…read morefantastic job! I couldn't be happier with the final cost. No surprises.

Run as fast as you can this place is a scam. They scratched and dented up my car and told me that…read morethere was not a problem with my car when they're obviously was. They do not care about their customers and treat them like garbage. The owner is extremely rude and was very dishonest .

I have been taking my car. To Smith's Auto for Years. They…read moreare professional, reliable and trustworthy! There kindness and love for others is outstanding!!

If you want an "I know a guy" paint job this is the place for you. Get a warranty in writing and…read morelaminate or they won't stand behind their work.

Brooks was very nice, punctual and did a fantastic job on my car. Someone decided to key the entire…read moreright side of my car... Brooks buffed it out so you can barely see the scratch. He kept me in the loop the whole time he had my car and was easy to work with.

Easy to make an appt for cracked windshield. The guy who made repair was knowledgeable and polite…read more It was done quicker than they anticipated.

A rock chipped my windshield yesterday. I went in to find out if it was repairable or required a…read morereplacement. They said it was repairable, but they were fully booked for the day. I made an appointment for the next day. At the appointment, they explained that the repairs do not end up like the commercials. They can possibly spread during the sealing process. The process took about 30 minutes. It is not common to have repair shops tell you about problems that could happen during repairs. It is a good value to repair the windshield for about 10% of the replacement costs. For about 10% more, they will come to your car and do the work.

This place was amazing! I came in with chipped paint on my front hood due to a cheap dealer model…read moreon my Santa Fe & I brought it in and was back on the road in 2 days. They were extremely helpful and very reasonably priced. I will be back for all my future car needs.

I was stuck on a median and needed someone to get my car off. I called Aiken Collision and was…read moretold they would be right out. They were there within 5 minutes. They got my car off the median and I was on my way. They were very professional and polite. I highly recommended this company.

EXCELLENT WORK & EXCELLENT CUSTOMER SERVICE! I could not be more pleased with the body work that…read morewas done on my car. Mr. Walker and team did an outstanding job and earned my future business. They even washed my car after repairing the accident damage. I can't even tell there was ever any damage. My car has never looked so good! Highly recommend!

The WALKER PAINT AND BODY SHOP! The BOMB! Man I bought my…read moreC300 into the shop and Mr Walker guaranteed his shop would make the paint job like new. A man of his word and it was PERFECT!!!! I will use this shop for all my vehicle paint and body repairs. Oh yeah courteous, timely, and affordable. August, listen get to this shop and leave all those crazy shop alone like Gerber, Kushman, Maaco etc. Somebody needs to get this shop on TV, radio etc. seriously it's worth checking out.