Wanted to purchase a EV in Jackson MO but because of the ice storm, I had to get it transported to…read moreTN. I was fortunate that Rupple was able to perform a pre purchase inspection on the same day I called. The report revealed many issues and saved me from a huge mistake. I'm very impress with the details of the report. Seems like they check everything bumper to bumper. The cost of service was super reasonable. I highly recommend these ex-veterans' thoroughness and professionalism.

I had the oil housing replaced on my Jeep Wrangler at Rupple Auto Service and couldn't be happier…read morewith the experience. Tyler Lockwood was extremely professional and did an excellent job. Not only did he replace the oil housing, but he went above and beyond by thoroughly cleaning all the oil from the undercarriage, which I really appreciated. He also completed a full multipoint inspection and provided clear, written details on what he found in each category, very transparent and helpful. Overall, Rupple Auto Service is a great company to work with. The office staff is super friendly, knowledgeable, and happy to answer any questions. Highly recommend! Kyle

I've known the customer service here was lacking, by being subjected to it back in 2019. I wrote it…read moreoff as people having a bad day as is often the case. I had forgotten about it until til this most recent visit. It seems only arrogant, bitter, unhappy elderly men work here. Others have had similar experiences experience's, but don't write reviews or post about it because they say it won't matter, nothing will change. I also feel the same way, but will at the very least express my opinion about my most recent experience. I can say with certainty, that this was my last time.

Good service and very fair price. Flat Tire repair took 45 minutes which was about right for how…read morebusy they were. Salesman was courteous and said it would take 45min-1hr.

I brought my Truck to get the front shocks replaced, brakes flushed, and the coolant flushed. I…read morefound many loose bolts, missing hardware, and the truck was extremely hard to stop after they released the truck. I had to push for them to fix these issues. They keept the truck for many weeks for them to do this. They have issues breaking down the price for the work. Instead they give a number with no reason why. I also was asked about replacing the down pipe and was quoted over $1000 to replace a 14" long, 4" pipe.

Very helpful, I was having trouble with one of my trucks and other shops were just throwing parts…read moreat it and never fixed the problem. They were able to fix my vehicle in a timely fashion, and it actually was not as expensive as I was thinking it would have been. Thank you, Gear Head staff.

Awesome company. Fully satisfied. If could give more stars, I would. My truck was fixed and done…read moreright. Excellent service. Dodge Ram.

From the owner: Cape Girardeau's number one in automobile paintless dent repairread more

Updates to customers. Asked for mower tire repair. Ended up a week later with a new tire and they…read morecharged 80 for labor!! Tire was 60...felt like I got .... without a kiss.

If i could give this business zero stars i would. I took my dirt bike in there to get a tune up, a…read morenew front brake lever put on, and a few cosmetic fixes. My bike sat there for 2 weeks without even being touched, because they said the brake lever hadnt been delivered yet. Never called me once to let me know why it was taking so long. The communication from their end was nonexistent. I had to be the one to call them every couple days, and it felt like pulling teeth for them to tell me anything. If i was running a business and let a customers product sit there for 2 weeks, you better believe im going to be in contact with that person letting them know why its an issue. I understand that there arent many shops in the area that work on bikes, but customer service can go a long way in making customers feel comfortable and continue wanting to use the company in the future. I guess because there arent many other shops around, they figure they dont have to care about peoples time. I wouldn't recommend this business to anyone.

This shop was recommended to my friend and myself, by my Uncle. We had traveled from Texas and had…read moresome mechanical problems with her vehicle. They were very professional and honest. Love this place!!

Got hung over 5 times. Basically rude and pathetic business. Lost a customer for no reason…read more Call 1: Lady picks up and I asked if they do a full service for my 2022 SUV 30K miles. Call handed over to Roy the manager for more info. Roy asked what are you looking at either simple oil change or full service. I told full service citing what manual says and call was just dropped. I thought maybe it just you know, dropped. Call 2: Lady says hi. I told I was speaking with Roy and call dropped. Cut again. I was like wtf? Call 3 with benefit of doubt: Call picked and shut. I am confused at this point. Call 4: She says hi. I confronted what is up, she said oh we are booked until next month and you need to make appointment. I was like cut the chase, a moment ago you are taking details and now saying you don't have time. I told them I would leave a honest and bad review unless you explain what is up really. Call cut again. Truckload of bullcrap! I am just talking normal business, have the decency of replying professionally if you can or can't do something? How the fuck you run a business? I think you just do oil change or simple stuff but saying that won't make you pay taxes. Important - Oh btw I am multi lingual and possibly the Roy dude heard a different language on TV (no loud volume/easy to talk through). I strongly think this Roy dude is just racist, other low rated comments on google or yelp confirm this. And please for god's sake don't reply here with something generic.

Spradlin Automotive and Auto Sales…read more This has to be the most honest mechanic that I have ever seen. If someone tells you that you need a $200.00 part put on your car and you take it there . . . if you do not need that $200.00 part to fix the problem but a $20.00 part instead, he WILL NOT put that $200.00 part on. If he tells you that something is wrong, you can trust him. The sprinkles on top of the cupcake . . . he guarantees his work. If he fixes something and it goes out or breaks, he will fix it on his dime, not yours. This man's word is his bond. And the car lot is ran by his son. The same honesty and great service. The bottom line is INTEGRITY. This business is all about integrity.

From the owner: We are an authorized independent service center featuring ACDelco parts. We offer a full line of…read moreover 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.