Got hung over 5 times. Basically rude and pathetic business. Lost a customer for no reason…read more Call 1: Lady picks up and I asked if they do a full service for my 2022 SUV 30K miles. Call handed over to Roy the manager for more info. Roy asked what are you looking at either simple oil change or full service. I told full service citing what manual says and call was just dropped. I thought maybe it just you know, dropped. Call 2: Lady says hi. I told I was speaking with Roy and call dropped. Cut again. I was like wtf? Call 3 with benefit of doubt: Call picked and shut. I am confused at this point. Call 4: She says hi. I confronted what is up, she said oh we are booked until next month and you need to make appointment. I was like cut the chase, a moment ago you are taking details and now saying you don't have time. I told them I would leave a honest and bad review unless you explain what is up really. Call cut again. Truckload of bullcrap! I am just talking normal business, have the decency of replying professionally if you can or can't do something? How the fuck you run a business? I think you just do oil change or simple stuff but saying that won't make you pay taxes. Important - Oh btw I am multi lingual and possibly the Roy dude heard a different language on TV (no loud volume/easy to talk through). I strongly think this Roy dude is just racist, other low rated comments on google or yelp confirm this. And please for god's sake don't reply here with something generic.

This shop was recommended to my friend and myself, by my Uncle. We had traveled from Texas and had…read moresome mechanical problems with her vehicle. They were very professional and honest. Love this place!!

These guys are great! Today I had quite an unusual request on top of my usual oil change. A CAT had…read moregotten into my hood. The cat is okay thanks to these guys. After a few hours of me and friends of friends trying to get this poor kitten out of the front hood, I took it up here hoping they could help. The manager was even kind enough to take this cat up to the Humane Society after retrieving it safely. Big shout out to these guys for always thoroughly explaining repairs in detail, and going above and beyond. Thank you!

Always great service! Repeat customer for several years! Always recommend them to family and…read morefriends!

I've known the customer service here was lacking, by being subjected to it back in 2019. I wrote it…read moreoff as people having a bad day as is often the case. I had forgotten about it until til this most recent visit. It seems only arrogant, bitter, unhappy elderly men work here. Others have had similar experiences experience's, but don't write reviews or post about it because they say it won't matter, nothing will change. I also feel the same way, but will at the very least express my opinion about my most recent experience. I can say with certainty, that this was my last time.

Good service and very fair price. Flat Tire repair took 45 minutes which was about right for how…read morebusy they were. Salesman was courteous and said it would take 45min-1hr.

We use Charlies regularly for our oil changes in our vehicles. Very happy with their service and…read moreappreciate the veterans discount they give my husband. We do recommend them.

I want to thank the two gentleman running the whole show. They had 3 cars ahead of me and got my…read morecar in, changed, and FREE car wash with my oil change and out of there in less then an hour. OVER THE TOP friendly customer service and genuine hard workers. They are also pet friendly and made me and my pup feel comfortable and taken care of.

I took my car to Plaza Tire for an oil change and while there, was told there was a problem with my…read morebattery. The battery was under warranty so they replaced it, and I went home just being charged for the oil change. Later in the day when I tried to use my car it was completely dead. Not even the dash lights would come on. When I called Plaza Tire, they insisted I get the battery jumped or tow it in. They refused to come look at it. I live two miles from their site. I called another another garage to start the battery or tow my car the next morning. The guy who came the next morning, found that the connections were loose. Plaza Tire hadn't tightened down the battery connections! He advised me to take it back to them anyway and look at it. I did, and Plaza tire didn't even apologize! I asked them to check the alternator while it was there, just to be sure that's ok, but I don't know if I can trust them. They were busy the day I went it in for the oil change. I think they skimped on my service because I'm a woman and I'm elderly. Ladies, don't go there if you're advancing in years and don't go without a spouse!

Dropped off truck for tire rotation and oil change at 1pm. Said it would be an hour and half before…read morethey could get to it. Went back at 4pm and truck didn't start to be worked on. Sat until 445pm and truck still didn't move. So wasn't in a hurry to honor their word. I just left, wasn't worth hearing some story about it. So complete waste of time and effort. My wife and I purchased the tire protection plan and was a waste because you can't get your tires rotated.

ten stars ! Emergency situation and just traveling through and the guys there were phenomenal and…read morehelped a girl out in the biggest way ! ! I can't thank them enough !

Avoid them like the plague! They screwed me with their high prices. My car came into the shop and…read moreget put worster than possible and at deaths door. They robbed me blind. I am not going back to be screwed over again. Never again!!! They butchered my vehicle and charged me 400+ for this B.S!!

Not my hometown- in for the w/e with a blowout and I was in and out with a shuttle to hotel in 1…read more1/2 hrs with best price I've seen. Friendly staff with quick, friendly service. Didn't try to sell me anything that I didn't need.

FIVE STARS! Sam's Club in Cape Girardeau is fantastic. The staff are friendly, helpful, and…read moreefficient, making shopping a smooth experience. The store is clean, well-organized, and always stocked with everything I need. I especially love the variety and quality of products, from groceries to household items. Definitely one of the best Sam's Club locations I've been to--I highly recommend it!

I like to shop at Sam's. They have a good selection in large quantities…read more They often have items reduced for a period of time, which is a good time to restock your home or business. I use their credit cards which gives good returns

I called Advance Automotive this morning around 10:16 a.m. to ask for a quote on replacing a part…read morefor my 2012 Toyota Prius. The call lasted less than two minutes, but it was enough to decide I'll never go back. The staff member, Roger, interrupted me and said in a mocking tone, "OUUU OUU OUUUU! Let's take it slow here. You are talking wayyy too fast and your English is sloppy." Then he used an analogy to show his frustration. That level of rudeness is completely unacceptable from anyone representing a business. I was polite and just trying to explain my car issue. Instead of patience or professionalism, I got attitude and mockery. If that's how they talk to customers, I'd stay away from it.

I had taken my vehicle to several places with the same issue before I called advanced automotive…read more They had my car diagnosed within a few hours of dropping it off. We have not had a single issue with it since. The mechanics along with the customer service people behind the phone is top shelf. Best I had ever experienced and for that I recommend them to everyone and will never take my vehicle anywhere else ever again.